How Claim Raven Protects Your Data
Your VA claim data is personal, sensitive, and important. Claim Raven treats it that way. Security and privacy are not afterthoughts on this platform -- they are foundational to how it was designed and built. Veterans should not have to choose between using helpful tools and keeping their information safe. This page explains the security practices, data handling policies, and privacy commitments that protect your information when you use Claim Raven. If you have specific security questions not covered here, reach out through the contact page and we will address them directly.
Encryption and Data Protection
All data transmitted between your browser and Claim Raven is encrypted using industry-standard TLS protocols. Data stored on the platform is protected with encryption at rest. Access controls limit who and what can interact with your information. These protections apply to all account types and all data you provide, including uploaded documents and tool outputs.
Privacy-First Design
Claim Raven does not sell your personal data, share it with advertisers, or use it for purposes outside of delivering the service you signed up for. The platform collects only the information necessary to operate your account and provide your tools. Your claim data belongs to you, and the platform is designed to keep it that way.
Your Control Over Your Information
You can request access to, export of, or deletion of your data at any time by emailing us, and self-serve deletion from your account settings is on our roadmap. Claim Raven does not retain your information after account deletion beyond what is required by law or necessary for platform integrity. If you have questions about what data is stored or how it is used, the privacy policy provides full details.
Common questions
Does Claim Raven store my VA medical records?
Claim Raven stores only the data you upload or enter into the platform. If you upload documents for analysis, they are processed and stored securely within your account. You control what is uploaded and can request deletion of your data at any time by emailing us.
Is my data shared with third parties?
Claim Raven does not sell or share your personal data with advertisers, data brokers, or unrelated third parties. Limited data may be shared with service providers who help operate the platform, such as hosting infrastructure, strictly under agreements that protect your information.
What happens to my data if I cancel my account?
When you cancel your account, you can request deletion of all stored data. Claim Raven does not retain your personal information beyond what is required by law or necessary for basic platform operations. The privacy policy provides specific details on data retention timelines and deletion procedures.