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Callista Koelling

Bartlett Legal Group, PLLC

Pensacola, FL

VA accredited since 2025VA accreditation #58366

Google ratings

4.849 reviews
5 47
4 0
3 0
2 0
1 2
veterans advocacyprofessional teamcompetent attorneys
Firm reviewsAs of 10-2026
Zach W.★★★★★

My wife’s best friend referred me to this company based on what they had done for her husband. I found it difficult to make the initial call to them because of my own pride and unwillingness to be honest. This company and group of people are kind, understanding, and they have first hand skin in the game as their relatives are service members. I never felt like I was gaming the system or getting more than I deserved. Most service members I know feel poorly about troubling others for help. I’m here to say you will not be sorry and they will help you. Not just making sure you are getting what you’re entitled but helping you understand and navigate the incredibly muddy waters the VA intentionally puts in place. Thank you Bartlett group for helping me!

Reply from the firm

Wow, thank you for such a thoughtful review! We know making that first call can be hard, especially when you’re used to handling things on your own. We’re grateful you gave us the chance to listen and help —and that you didn’t have to spend your time figuring out every step of the VA process on your own. Your service and your experiences deserve to be taken seriously, and we’re glad our team helped you feel comfortable and understood while navigating the VA process. Please thank your wife’s friend for connecting us, too! Your trust and your kind words mean so much to everyone at Bartlett Legal Group. Thank you!!

Ryan★★★★★

After interviewing a couple of different practices about helping me submit a VA claim, I selected Bartlett. Plain and simple this was the firm that seemed genuinely interested in getting the benefits based on my record and doctors opinions. A few other firms left a bad taste with the direction they wanted to go in order to get benefits. This process with Bartlett was fairly simple. I didn't have to do a ton of research or figure out how to administratively work through the process. They communicated well and the process took little effort on my part to get to my rating. If you are looking for quick and dirty, this might not be the assistance you are looking for. If you are looking to get the proper rating for your issues, I would give them a call!

Reply from the firm

This means so much to our team—thank you! We know choosing someone to help with your VA claim is a big decision, and we’re grateful you trusted us. Hearing that you felt listened to, kept informed, and able to focus on your life while we helped with the process is exactly what we hope for. We appreciate your thoughtful review and recommendation!

John B.★★★★★

Absolutely the best VA Disability representation. I highly recommend Bartlett Legal Group. Worry free! These folks know what they are doing and help guide you through the complicated process of the VA. Thank you very much! 100% P&T !!!

Reply from the firm

We’re so excited for you and grateful we got to be part of your journey. Thank you for trusting us and for taking the time to leave such a wonderful review. The whole Bartlett Legal Group team is cheering you on and wishing you nothing but the best!

Edmund K.★★★★★

One of my best days in recent memory is when I was introduced to the Bartlett Legal Group. When I met Rebecca Bartlett, I had just been denied hearing aids from the VA. I was pretty depressed because I knew that I had pretty substantial hearing loss from my service as a US Navy Naval Aviator, having served extensively aboard an aircraft carrier while I was on active duty and in the Naval Reserves. Rebecca listened to my case and said that her Law Group team could definitely review my case and advise me. After this initial consultation was done online, I was assigned to one of Bartlett’s VA accredited attorneys. The VA claim process was explained, medical exams were scheduled, timelines were explained, my narrative was written, and I felt that I received excellent counsel the whole way! It was explained to me that there were no guarantees, except that the Bartlett Law Group would have my back the whole way through the claim and appeal process. This turned out to be an understatement! The bottom line is that I have recommended other veterans to use Bartlett’s services and to absolutely not try and bring their claim to the VA without using Bartlett’s expertise and services. They are definitely the experts and they definitely know the VA claim process inside and out. I am 100% satisfied with the resolution of my claim and now enjoy my VA supplied hearing aids more than I could have ever imagined!

Reply from the firm

This review truly means so much to our entire team! We are incredibly grateful that you trusted Bartlett Legal Group after such a discouraging experience with the VA. You knew your extensive service had significantly affected your hearing, and you deserved to have those concerns taken seriously! Although no outcome can ever be guaranteed, we can always promise that our team will thoroughly review the evidence, provide honest guidance, and stand beside our clients throughout the claims and appeals process. We could not be happier that your claim was successfully resolved and that you now have the VA-provided hearing aids you needed! Knowing that they have made such a meaningful difference in your daily life is incredibly rewarding. Thank you for your trust, your enthusiastic recommendation, and for referring other veterans to our team. It was truly an honor to advocate for you, and we are absolutely thrilled with this well-deserved outcome!!!

Chris C.★★★★★

I highly recommend Bartlett Legal Group to any veteran who needs help navigating the VA disability process. They helped me go from a 20% disability rating to 100%. Their team made the entire process much easier to understand and navigate. They did a thorough review of my medical records, identified issues and opportunities I would not have known how to address on my own, and helped me work through all of the VA red tape. Throughout the process, they were professional, knowledgeable, and thorough. Having someone who understands the VA system and knows what to look for made a tremendous difference in my case. I am extremely grateful for everything Bartlett Legal Group did for me and would absolutely recommend them to other veterans who are struggling with the VA claims process.

Reply from the firm

We are absolutely thrilled that our team was able to help you get to the rating you deserve! Navigating the VA disability process can feel overwhelming, especially when medical records, complicated regulations, and procedural red tape are involved. Our goal is always to carefully examine every detail, identify what may have been missed, and make sure each veteran understands the process and feels supported along the way. Thank you for placing your trust in Bartlett Legal Group and allowing us to advocate for you. Knowing that our team’s knowledge, thoroughness, and guidance made such a meaningful difference in your case is exactly why we do this work. We are deeply grateful for your thoughtful review and your willingness to recommend us to other veterans. It was truly an honor to stand beside you throughout this journey, and we hope this well-deserved result provides greater security, peace of mind, and recognition for everything you have endured through your service. Congratulations!

VA roster information

VA accreditation number 58366

Pensacola, FL

This listing has not been claimed and approved. These facts come from VA's public accreditation roster.

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