Mr. Steve Walden at Killeen Office and the paralegal Elizabeth Smithson were very supportive to me and help me get through my family case. Thanks to them:)
Reply from the firm
Thank you so much for sharing your experience, Grace! We truly appreciate your trust in our team and wish you all the best moving forward!
L
Lee W.★★★★★
Everyone is so caring and willing to help.
It’s been a easy process.
Reply from the firm
Thank you for your kind words, Lee! We’re glad our team made the process easy and that you felt cared for and supported. We truly appreciate your trust!
G
Google reviewer★★★★★
---------------Updated Review Still 5 stars-------------------
I worked with the Carlson Law Firm on my Philips CPAP settlement, and I’m very grateful for the help they provided throughout the process.
My case took a long time. The Philips CPAP recall began in 2021, and the national settlement process continued for years. It was a slow and complicated situation, but the Carlson team stayed in communication with me and consistently acted in my best interest.
They returned my calls, explained the parts of the case I did not understand, and helped me know what to expect at each stage. They were patient, professional, reassuring, and always willing to answer questions. Even when the lien process took months, they kept me updated and made sure nothing was overlooked.
In the end, I received more than I had originally calculated. I know that without their help, I would likely have received nothing. Their guidance made a stressful and confusing process much easier to navigate, and I always felt they were advocating for me behind the scenes.
If you are considering legal help with a long, complex case—especially one involving a medical device claim or mass tort—I would feel confident recommending the Carlson Law Firm. They earned my trust, and I appreciate everything they did for me.
-------------- Review from September 2025----------------
I was represented in the Philips CPAP settlement by The Carlson Law Firm. Karisa Robinson and the CPAP Team were always responsive, professional, and patient with me. They guided me through a complicated process, answered my questions, and made sure I understood my settlement. I’m grateful for their help.
Reply from the firm
Thank you for taking the time to share your experience. We’re so pleased to hear that Karisa and our CPAP team provided the guidance, patience, and clarity you needed throughout this process. Your trust means a great deal to us, and we’re grateful for the opportunity to have helped you during this time. Thank you!
A
A H.★★★★★
Jewel an kaitlyn were amazing during the whole process!
Reply from the firm
Thank you! We’re so glad Jewel and Kaitlyn were there to help throughout the process. We appreciate your kind words!
M
Marquan B.★★★★★
I highly recommend Caitlyn and Jewel out in Killeen, TX location . During the beginning of my process the insurance was really trying to get over me. But they definitely made sure to get what was owed to me. Unfortunately i’m moving to Charlotte, NC but I know who to call if I ever need help! Thank you guys so much!
Reply from the firm
Thank you for your kind words, Marquan! We’re so glad Caitlyn and Jewel were able to help and support you throughout the process. We wish you all the best in Charlotte!
About the firm
100 E Central Texas Expy, Killeen, TX 76541
Office hours
Friday
Open 24 hours
Monday
Open 24 hours
Sunday
Open 24 hours
Tuesday
Open 24 hours
Saturday
Open 24 hours
Thursday
Open 24 hours
Wednesday
Open 24 hours
Google business details · 2026-10
VA roster information
VA accreditation number 60882
Killeen, TX
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