Keith Miles

The timeliness and thoughtful commentary of these emailed newsletters are appreciated and spark action. Thank you!

Keith answered all of my husbands questions and provided clear advice on how to move forward with my mother-in-laws care as she ages.

If I could give a zero I would due to the unprofessionalism that has not changed from a previous review. Attorney Keith Miles lost a client because he responds without reading for understanding. My sister was willing to come in person with her ID because she doesn't have a relationship with LegalShield/Prepaid Legal and this attorney became rude in his communication about a general question not specific to any person that he didn't want to even find out about. Now our family who makes decisions together knowing only one POA can authorize at a time will find another attorney to ask a general question before we retain. We just buried our father (who I was his POA) a month ago and to deal with this type of behavior from someone we could potentially hire is unacceptable at any time. A review with screenshots of the texts from his portal will be made with LegalShield/Prepaid Legal as well. I recommend if you are referred to Attorney Miles to ask to speak to someone to make sure there is no misunderstanding of what you are seeking before using the portal. I appreciate him apologizing on 12/23/24 via Google Review.

This is our second time working with Keith and we couldn’t be happier. Keith was clear on what was required and timely in his responses. The whole process was seamless.