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Shelby County, AL Veterans Service Office (VSO): phone and address

Find veterans benefits contacts for Shelby County, Alabama.

Offices for Shelby County

Shelby County Veterans Service Office

Alabama Department of Veterans Affairs

Type of help
Benefits and claims assistance
Location
Columbiana

Veterans benefits and claims assistance. Contact the provider to arrange help and confirm what to bring.

Area served: Shelby County. Physical office: Columbiana, Shelby County.

202 W. College St., Columbiana, AL 35051

Monday through Friday 8:00 a.m. - 3:30 p.m.

For statewide phone and remote help, see the Alabama directory.

Getting help in Shelby County

Contact the listed county or regional service for benefits assistance. Confirm the appointment, eligibility and meeting location with the provider.

Official service information (opens in a new tab) · Official service information (opens in a new tab)

Office closed right now?

Call the Claim Raven 24-hour VSO prep line to get your records ready before your appointment. Claim Raven is not a VSO office. Your VSO's number is listed above.

Call (833) 387-1649

Veterans in Shelby County

The ACS estimates about 11,200, give or take 757 civilian veterans in Shelby County.

By ACS estimates, Shelby County has the 7th largest veteran population among Alabama's 67 counties and equivalents.

Share of civilian veterans, ACS 2020-2024
MeasureShelby CountyAlabamaUnited States
Share with a service-connected rating30 percent

below the Alabama share; the same rounded estimate as the national share.

35 percent30 percent
Share rated 70 percent or higher11 percent

below the Alabama share; below the national share.

17 percent13 percent

Veterans 75 and older in Shelby County number about 3,330, give or take 296; their 30 percent share is above Alabama's 22 percent.

Shelby County has about 835, give or take 268 veterans under 35, making up 7 percent of its veterans compared with 8 percent in Alabama.

Shelby County has about 984, give or take 213 women veterans, making up 9 percent of its veterans compared with 11 percent in Alabama.

Income, work and education in Shelby County

Census ACS 2020-2024 estimates and 90% margins of error
MeasureShelby CountyAlabamaUnited States
Veteran median income, age 18 and over with income$64,152 ± $4,463$53,265 ± $760$54,224 ± $147
Nonveteran median income, age 18 and over with income$48,049 ± $1,304$33,632 ± $211$41,154 ± $99
Veterans below poverty level, age 18 and over5.1% ± 1.8 points7.5% ± 0.4 points7.4% ± 0.1 points
Veterans with a disability, age 18 and over28.4% ± 3.6 points33.0% ± 0.7 points30.7% ± 0.1 points
Employed share of veterans, ages 18 to 6480.9% ± 4.8 points70.3% ± 0.9 points73.9% ± 0.2 points
Unemployed share of veterans in the labor force, ages 18 to 640.9% ± 0.7 points; small survey sample; treat as roughNot comparedNot compared
Veterans with high school or more, age 25 and over98.9% ± 0.6 points95.2% ± 0.3 points95.5% ± 0.1 points
Veterans with a bachelor’s degree or more, age 25 and over44.9% ± 3.1 points30.9% ± 0.6 points31.8% ± 0.2 points

Income is in 2024 dollars. These figures describe civilians. Poverty and disability shares use veterans whose poverty status is determined. Census disability measures daily functioning, not a VA service-connected rating. Tables and method.

VA projects fewer veterans here in 2035: about 11,000 on September 30, 2035, compared with 12,000 on September 30, 2026. VetPop2023 projections are rounded to the nearest 1,000 as VA directs. Projection source and method.

VA disability compensation in Shelby County

VA reports 4,390 veterans in Shelby County receiving disability compensation in FY2025.

VA recipients by service-connected rating, FY2025
Rating groupRecipients
0 to 20 percent855
30 to 40 percent410
50 to 60 percent502
70 to 90 percent1,234
100 percent1,389

FY2019: 2,852 recipients. Change to FY2025: +1,538.

VA does not publish some small counts. Those show as “Not published.” VA county compensation data (opens in a new tab).

VA home loans in Shelby County

In 2025, lenders reported 556 VA-backed home loans out of 6,758 home loans made in Shelby County (8.2% VA), under the federal Home Mortgage Disclosure Act (HMDA).

Average VA loan amount reported: about $395,000.

The 2026 FHFA one-unit county loan limit here is $832,750. This limit matters for a VA loan only when part of your entitlement is still tied to another VA loan. VA explains remaining entitlement and loan limits (opens in a new tab).

HMDA 2025 and FHFA 2026 sources.

When they served

The largest reported service groups are Vietnam era only (about 3,520, give or take 369) and post-9/11 only (about 1,940, give or take 426).

For questions about Vietnam-era exposure rules, read the Agent Orange guide; eligibility depends on your service and condition.

VA money in Shelby County

VA reported about $124.1 million in compensation and pension spending and about $73.4 million in medical care spending in Shelby County for FY2025.

Nearest VA locations

Call to confirm hours before you go.

The second-nearest medical center to Shelby County is Tuscaloosa VA Medical Center (opens in a new tab) in Tuscaloosa, AL, about 48 miles in a straight line from the county center.

The second-nearest Vet Center to Shelby County is Birmingham Mobile Vet Center (opens in a new tab) in Hoover, AL, about 12 miles in a straight line from the county center.

The state registry lists Montgomery RO (station 322); county claims jurisdiction is unconfirmed.

Veterans cemeteries and State Veterans Homes

Nearest open VA national cemetery

Alabama National Cemetery (opens in a new tab)
3133 Highway 119 Montevallo, AL 35115
205-665-9039

About 13.9 miles in a straight line from the county center. Burial space: open.

Nearest VA-funded state or tribal veterans cemetery

Alabama State Veterans Memorial Cemetery at Spanish Fort (opens in a new tab)
34904 State Hwy 225 Spanish Fort, AL 36527
251-625-1338

About 189.4 miles in a straight line from the county center. Burial space: open.

State veterans cemeteries set their own eligibility rules.

National Cemetery Administration lists checked October 2, 2026. Cemetery coverage and distance method.

Cleanup and former military sites in Shelby County

EPA Superfund National Priorities List

Formerly Used Defense Sites

Military branch is not listed in the USACE FY2024 property data.

These lists use site points within county boundaries. A site may extend into another county.

For VA’s service-location rules, see the presumptive conditions list. A location listing does not establish personal exposure or eligibility.

Veterans experiencing homelessness

On one night in January 2024, Birmingham/Jefferson, St. Clair, Shelby Counties CoC counted 80 veterans experiencing homelessness (60 sheltered, 20 unsheltered).

AL-500 is the HUD Continuum of Care (CoC) selected by this county's geographic center (polygon centroid).

The HUD workbook reports 91 veterans for the 2019 comparison.

This is a one-night count for the whole CoC area, not a county or annual total. CoC mapping method.

If you need housing help, call the National Call Center for Homeless Veterans at 877-424-3838. You can call any time, day or night.

Your nearest VA medical center by straight-line distance is Birmingham VA Medical Center (opens in a new tab), 205-933-8101. Ask for the homeless coordinator.

Housing prevention and rehousing help serving Shelby County

VA's FY2026 Supportive Services for Veteran Families (SSVF) intake list names these providers. About VA SSVF (opens in a new tab).

VA homeless programs (opens in a new tab)

Veterans treatment courts in Shelby County

The National Treatment Court Resource Center lists 1 veterans treatment court in Shelby County as of December 31, 2025.

These courts connect participating veterans involved in the justice system with treatment and support. Each court sets its own eligibility rules. National Treatment Court Resource Center maps (opens in a new tab).

Cities and towns in Shelby County

  • Alabaster (city): about 33,917 residents
  • Pelham (city): about 24,827 residents
  • Helena (city): about 21,769 residents
  • Calera (city): about 17,714 residents
  • Chelsea (city): about 16,260 residents
More places (19)
  • Meadowbrook (unincorporated community): about 9,117 residents
  • Brook Highland (unincorporated community): about 8,146 residents
  • Montevallo (city): about 7,556 residents
  • Highland Lakes (unincorporated community): about 5,866 residents
  • Columbiana (city): about 4,725 residents
  • Eagle Point (unincorporated community): about 3,110 residents
  • Indian Springs Village (city): about 2,537 residents
  • Westover (town): about 2,298 residents
  • Vincent (town): about 2,050 residents
  • Wilsonville (town): about 1,879 residents
  • Harpersville (town): about 1,788 residents
  • Shoal Creek (unincorporated community): about 1,328 residents
  • Vandiver (unincorporated community): about 990 residents
  • Dunnavant (unincorporated community): about 966 residents
  • Brantleyville (unincorporated community): about 845 residents
  • Shelby (unincorporated community): about 809 residents
  • Sterrett (unincorporated community): about 805 residents
  • Wilton (town): about 804 residents
  • Pea Ridge (unincorporated community): about 718 residents

Census incorporated places and census-designated places, sorted by ACS 2020-2024 population. Figures are ACS estimates for the whole place, not only the part inside this county. Places are assigned by their 2024 Census internal point and may cross county boundaries. Sources and mapping method.

Free tools and help

For the Veterans Crisis Line, dial 988 then press 1. VA crisis support (opens in a new tab)

Alabama benefits

Alabama exempts qualifying permanently and totally disabled taxpayers from all homestead ad valorem taxes without an income limit.

Eligible spouses of veterans rated 100 percent permanent and total can receive ten semesters of undergraduate education benefits.

See every Alabama benefit by rating

Get ready for your appointment

  • Your DD-214 or other discharge papers
  • Any VA decision letters you have received
  • Medical records you want to discuss

Full appointment checklist

Starting a new claim? Ask about an intent to file

Ask the office about VA Form 21-0966 to preserve a potential benefits start date while gathering evidence. Check your intent to file deadline.

Search or filter Alabama listings

Nearby counties

Sources and method

ACS 2020-2024; VA FY2025; geography/locations/benefits 2026; adjacency 2024. Distances: straight line from county center. Full method.

VA-accredited attorneys and claims agents near Shelby County

Distances are straight-line estimates between county internal points. Representatives may serve clients outside their local area.

John Holliman

Attorney · Pelham · AL · In your county

VA-accredited since 2010 · checked

VA accreditation number 15906

4.9 · 29 reviews · Firm rating

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Your request goes straight to John Holliman's email on file with VA. It's free, and they reply to you directly.

Your state: Alabama

Rhonda Hood

Attorney · Birmingham · AL · In your county

VA-accredited since 2025 · checked

VA accreditation number 59599

4.2 · 24 reviews · Firm rating

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Your state: Alabama

Darryl Hunt

Attorney · Birmingham · AL · In your county

VA-accredited since 2008 · checked

VA accreditation number 8864

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Your state: Alabama

Amberleigh Osborne

Attorney · Birmingham · AL · About 24 miles away

VA-accredited since 2013 · checked

VA accreditation number 26772

4.8 · 2267 reviews · Firm rating

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Send a consultation request to Amberleigh Osborne

Your request goes straight to Amberleigh Osborne's email on file with VA. It's free, and they reply to you directly.

Your state: Alabama

VA-accredited attorneys in Alabama

Claim Raven is not a law firm and does not give legal advice. We do not recommend or endorse any attorney or claims agent. Listings come from VA's public accreditation records. Paid placements are advertising. Check an attorney's accreditation on VA's accreditation search (opens in a new tab) before you hire them.

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