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Polk County, FL Veterans Service Office (VSO): phone and address

Find veterans benefits contacts serving Polk County, Florida. Compare the listed providers and contact an office directly.

If you live in Polk County, free claims help is available through Polk County Veterans Services in Bartow, Lake Alfred, Lake Wales and Lakeland. An accredited VSO representative can help with claims at no cost; confirm availability, location, hours and appointment before traveling. Bartow is appointment only, and the Lakeland VA Clinic office offers county VSO walk-in service; call to confirm FDVA access. AMVETS also provides free remote VA claims assistance, with no membership required. PVA and FDVA offer referrals to a service officer, rather than direct claims help. The Lakeland VA Clinic is 14 miles away and Lakeland Vet Center is 18 miles away, measured in a straight line from the county center. If you served during the Vietnam era, exposure questions depend on where and when you served.

Offices for Polk County

Type of help
Claims assistance
Location
Lakeland

County veterans benefits and claims assistance. Contact the office for an appointment and ask what to bring.

2080 Meadowland Park Boulevard, Office 2049, Lakeland, FL 33803

County VSO: Monday, Wednesday, Thursday, and Friday, 8:00 a.m.-5:00 p.m.; FDVA: Tuesday, 8:30 a.m.-3:00 p.m.

For statewide phone and remote help, see the Florida directory.

Getting help in Polk County

Polk County Veterans Services - Bartow: Appointment only. Polk County Veterans Services - Lakeland VA Clinic: County VSO walk-in; call to confirm FDVA access. Confirm the service location, hours and appointment with the provider before traveling.

County Veterans Service Officers Directory (opens in a new tab) · Polk County Veterans Services (opens in a new tab)

Office closed right now?

Call the Claim Raven 24-hour VSO prep line to get your records ready before your appointment. Claim Raven is not a VSO office. Your VSO's number is listed above.

Call (833) 387-1649

Veterans in Polk County

The ACS estimates about 44,300, give or take 1,720 civilian veterans in Polk County.

By ACS estimates, Polk County has the 11th largest veteran population among Florida's 67 counties and equivalents.

Share of civilian veterans, ACS 2020-2024
MeasurePolk CountyFloridaUnited States
Share with a service-connected rating29 percent

below the Florida share; below the national share.

31 percent30 percent
Share rated 70 percent or higher13 percent

below the Florida share; the same rounded estimate as the national share.

14 percent13 percent

Polk County has about 13,200, give or take 701 veterans 75 and older; both the county and Florida round to a 30 percent share.

Polk County has about 3,160, give or take 469 veterans under 35; both the county and Florida round to a 7 percent share.

Polk County has about 4,470, give or take 572 women veterans, making up 10 percent of its veterans compared with 11 percent in Florida.

Income, work and education in Polk County

Census ACS 2020-2024 estimates and 90% margins of error
MeasurePolk CountyFloridaUnited States
Veteran median income, age 18 and over with income$47,510 ± $2,046$52,753 ± $469$54,224 ± $147
Nonveteran median income, age 18 and over with income$33,923 ± $612$36,879 ± $115$41,154 ± $99
Veterans below poverty level, age 18 and over7.4% ± 0.9 points7.6% ± 0.2 points7.4% ± 0.1 points
Veterans with a disability, age 18 and over30.3% ± 1.6 points31.0% ± 0.3 points30.7% ± 0.1 points
Employed share of veterans, ages 18 to 6470.0% ± 2.6 points71.2% ± 0.5 points73.9% ± 0.2 points
Unemployed share of veterans in the labor force, ages 18 to 644.6% ± 1.5 points4.0% ± 0.3 points4.1% ± 0.1 points
Veterans with high school or more, age 25 and over95.5% ± 0.8 points95.9% ± 0.2 points95.5% ± 0.1 points
Veterans with a bachelor’s degree or more, age 25 and over27.6% ± 2.1 points35.0% ± 0.4 points31.8% ± 0.2 points

Income is in 2024 dollars. These figures describe civilians. Poverty and disability shares use veterans whose poverty status is determined. Census disability measures daily functioning, not a VA service-connected rating. Tables and method.

VA projects fewer veterans here in 2035: about 41,000 on September 30, 2035, compared with 46,000 on September 30, 2026. VetPop2023 projections are rounded to the nearest 1,000 as VA directs. Projection source and method.

VA disability compensation in Polk County

VA reports 18,998 veterans in Polk County receiving disability compensation in FY2025.

VA recipients by service-connected rating, FY2025
Rating groupRecipients
0 to 20 percent3,594
30 to 40 percent1,881
50 to 60 percent2,078
70 to 90 percent5,605
100 percent5,840

FY2019: 11,938 recipients. Change to FY2025: +7,060.

VA does not publish some small counts. Those show as “Not published.” VA county compensation data (opens in a new tab).

VA home loans in Polk County

In 2025, lenders reported 2,057 VA-backed home loans out of 20,119 home loans made in Polk County (10.2% VA), under the federal Home Mortgage Disclosure Act (HMDA).

Average VA loan amount reported: about $337,000.

The 2026 FHFA one-unit county loan limit here is $832,750. This limit matters for a VA loan only when part of your entitlement is still tied to another VA loan. VA explains remaining entitlement and loan limits (opens in a new tab).

HMDA 2025 and FHFA 2026 sources.

When they served

The largest reported service groups are Vietnam era only (about 13,900, give or take 718) and between the Vietnam and Gulf War eras (about 8,400, give or take 868).

For questions about Vietnam-era exposure rules, read the Agent Orange guide; eligibility depends on your service and condition.

VA money in Polk County

VA reported about $566.5 million in compensation and pension spending and about $413.4 million in medical care spending in Polk County for FY2025.

Nearest VA locations

Call to confirm hours before you go.

The second-nearest medical center to Polk County is James A. Haley Veterans' Hospital (opens in a new tab) in Tampa, FL, about 45 miles in a straight line from the county center.

The second-nearest Vet Center to Polk County is Tampa Vet Center (opens in a new tab) in Tampa, FL, about 40 miles in a straight line from the county center.

The state registry lists St. Petersburg RO (station 317); county claims jurisdiction is unconfirmed.

Veterans cemeteries and State Veterans Homes

Nearest open VA national cemetery

Florida National Cemetery (opens in a new tab)
6502 SW 102nd Avenue Bushnell, FL 33513
352-793-7740

About 55.1 miles in a straight line from the county center. Burial space: open.

Nearest VA-funded state or tribal veterans cemetery

Georgia Veterans Memorial Cemetery - Glennville (opens in a new tab)
8819 U.S. Hwy 301 Glennville, GA 30427
912-654-5398

About 277.4 miles in a straight line from the county center. Burial space: open.

This cemetery is in another state. State veterans cemeteries set their own eligibility rules, which can include residency in that state.

National Cemetery Administration lists checked October 2, 2026. Cemetery coverage and distance method.

Cleanup and former military sites in Polk County

EPA Superfund National Priorities List

Formerly Used Defense Sites

More former defense sites (4)

Military branch is not listed in the USACE FY2024 property data.

These lists use site points within county boundaries. A site may extend into another county.

For VA’s service-location rules, see the presumptive conditions list. A location listing does not establish personal exposure or eligibility.

Veterans experiencing homelessness

On one night in January 2024, Lakeland, Winterhaven/Polk County CoC counted 45 veterans experiencing homelessness (8 sheltered, 37 unsheltered).

FL-503 is the HUD Continuum of Care (CoC) selected by this county's geographic center (polygon centroid).

The HUD workbook reports 38 veterans for the 2019 comparison.

This is a one-night count for the whole CoC area, not a county or annual total. CoC mapping method.

If you need housing help, call the National Call Center for Homeless Veterans at 877-424-3838. You can call any time, day or night.

Your nearest VA medical center by straight-line distance is Orlando VA Medical Center (opens in a new tab), 407-631-1000. Ask for the homeless coordinator.

Housing prevention and rehousing help serving Polk County

VA's FY2026 Supportive Services for Veteran Families (SSVF) intake list names these providers. About VA SSVF (opens in a new tab).

VA homeless programs (opens in a new tab)

Cities and towns in Polk County

  • Lakeland (city): about 119,961 residents
  • Poinciana (unincorporated community): about 75,068 residents
  • Winter Haven (city): about 55,200 residents
  • Haines City (city): about 34,234 residents
  • Bartow (city): about 20,438 residents
More places (35)
  • Auburndale (city): about 18,530 residents
  • Lake Wales (city): about 16,785 residents
  • Highland City (unincorporated community): about 13,276 residents
  • Davenport (city): about 13,238 residents
  • Lakeland Highlands (unincorporated community): about 12,102 residents
  • Medulla (unincorporated community): about 10,985 residents
  • Fuller Heights (unincorporated community): about 10,083 residents
  • Cypress Gardens (unincorporated community): about 10,077 residents
  • Loughman (unincorporated community): about 7,591 residents
  • Inwood (unincorporated community): about 7,556 residents
  • Willow Oak (unincorporated community): about 7,454 residents
  • Lake Alfred (city): about 7,277 residents
  • Kathleen (unincorporated community): about 7,201 residents
  • Dundee (town): about 5,863 residents
  • Jan Phyl Village (unincorporated community): about 5,708 residents
  • Fussels Corner (unincorporated community): about 5,682 residents
  • Crystal Lake (unincorporated community): about 5,451 residents
  • Combee Settlement (unincorporated community): about 5,242 residents
  • Fort Meade (city): about 5,225 residents
  • Alturas (unincorporated community): about 4,581 residents
  • Mulberry (city): about 4,188 residents
  • Eagle Lake (city): about 3,893 residents
  • Wahneta (unincorporated community): about 3,876 residents
  • Frostproof (city): about 3,346 residents
  • Polk City (town): about 2,974 residents
  • Grenelefe (unincorporated community): about 2,797 residents
  • Crooked Lake Park (unincorporated community): about 2,641 residents
  • Lake Hamilton (town): about 1,777 residents
  • Babson Park (unincorporated community): about 1,093 residents
  • Indian Lake Estates (unincorporated community): about 984 residents
  • Bradley Junction (unincorporated community): about 631 residents
  • Hillcrest Heights (town): about 377 residents
  • Homeland (unincorporated community): about 363 residents (small survey sample; treat as rough)
  • Highland Park (village): about 282 residents (small survey sample; treat as rough)
  • Waverly (unincorporated community): about 187 residents (small survey sample; treat as rough)

Census incorporated places and census-designated places, sorted by ACS 2020-2024 population. Figures are ACS estimates for the whole place, not only the part inside this county. Places are assigned by their 2024 Census internal point and may cross county boundaries. Sources and mapping method.

Free tools and help

For the Veterans Crisis Line, dial 988 then press 1. VA crisis support (opens in a new tab)

Florida benefits

Qualifying Florida veterans with at least 10 percent disability may receive a $5,000 assessed value reduction.

Florida offers scholarships to eligible children and spouses of veterans with a 100 percent permanent and total service-connected disability.

See every Florida benefit by rating

Get ready for your appointment

  • Your DD-214 or other discharge papers
  • Any VA decision letters you have received
  • Medical records you want to discuss

Full appointment checklist

Starting a new claim? Ask about an intent to file

Ask the office about VA Form 21-0966 to preserve a potential benefits start date while gathering evidence. Check your intent to file deadline.

Search or filter Florida listings

Nearby counties

Sources and method

ACS 2020-2024; VA FY2025; geography/locations/benefits 2026; adjacency 2024. Distances: straight line from county center. The summary paragraph was drafted by AI from the facts on this page and checked automatically against them. Full method.

VA-accredited attorneys and claims agents near Polk County

Distances are straight-line estimates between county internal points. Representatives may serve clients outside their local area.

Antony Turbeville

Claims agent · Lakeland · FL · In your county

VA-accredited since 2011 · checked

VA accreditation number 21673

4.9 · 504 reviews · Firm rating

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Your request goes straight to Antony Turbeville's email on file with VA. It's free, and they reply to you directly.

Your state: Florida

Alan Watt

Claims agent · Lakeland · FL · In your county

VA-accredited since 2011 · checked

VA accreditation number 21396

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Your state: Florida

Steven Davis

Claims agent · Lakeland · FL · In your county

VA-accredited since 2021 · checked

VA accreditation number 50875

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Your state: Florida

Mark Clements

Attorney · Lakeland · FL · In your county

VA-accredited since 2012 · checked

VA accreditation number 25419

5.0 · 1 reviews

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Your request goes straight to Mark Clements's email on file with VA. It's free, and they reply to you directly.

Your state: Florida

Andrea DeMichael

Attorney · Lakeland · FL · In your county

VA-accredited since 2025 · checked

VA accreditation number 58516

4.8 · 73 reviews · Firm rating

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Your request goes straight to Andrea DeMichael's email on file with VA. It's free, and they reply to you directly.

Your state: Florida

VA-accredited attorneys in Florida

Claim Raven is not a law firm and does not give legal advice. We do not recommend or endorse any attorney or claims agent. Listings come from VA's public accreditation records. Paid placements are advertising. Check an attorney's accreditation on VA's accreditation search (opens in a new tab) before you hire them.

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