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Floyd County, IN Veterans Service Office (VSO): phone and address

Find veterans benefits contacts for Floyd County, Indiana.

Offices for Floyd County

Floyd County Veterans Service Office

Floyd County Veterans Service Office

Type of help
Benefits and claims assistance
Location
New Albany

Veterans benefits and claims assistance. Contact the provider to arrange help and confirm what to bring.

Area served: Floyd County. Physical office: New Albany, Floyd County.

City County Building, Room B30, 311 West 1st Street, New Albany, IN 47150-3570

Monday and Tuesday- 7:30-4:00 Wednesday- 8:00-4:00 Thursday 7:30-4:00 Friday 7:30-4:00. Walk-in all day. Home Visits by appointment.

Other offices serving Floyd County

Southeast District Service Officer

Indiana Department of Veterans Affairs

Type of help
Benefits and claims assistance
Location
Indiana

Veterans benefits and claims assistance. Contact the provider to arrange help and confirm what to bring.

Area served: Bartholomew County, Brown County, Clark County, Decatur County, Dearborn County, Floyd County, Franklin County, Harrison County, Jackson County, Jefferson County, Jennings County, Johnson County, Monroe County, Ohio County, Ripley County, Scott County, Switzerland County, Washington County.

Hours are not confirmed. Contact the provider before planning a visit.

For statewide phone and remote help, see the Indiana directory.

Getting help in Floyd County

Contact the listed county or regional service for benefits assistance. Confirm the appointment, eligibility and meeting location with the provider.

Official service information (opens in a new tab) · Official service information (opens in a new tab)

Office closed right now?

Call the Claim Raven 24-hour VSO prep line to get your records ready before your appointment. Claim Raven is not a VSO office. Your VSO's number is listed above.

Call (833) 387-1649

Veterans in Floyd County

The ACS estimates about 4,110, give or take 348 civilian veterans in Floyd County.

By ACS estimates, Floyd County has the 22nd largest veteran population among Indiana's 92 counties and equivalents.

Share of civilian veterans, ACS 2020-2024
MeasureFloyd CountyIndianaUnited States
Share with a service-connected rating33 percent

above the Indiana share; above the national share.

27 percent30 percent
Share rated 70 percent or higher8 percent

below the Indiana share; below the national share.

9 percent13 percent

Floyd County has about 980, give or take 159 veterans 75 and older, making up 24 percent of its veterans compared with 26 percent in Indiana.

Floyd County has about 216, give or take 103 veterans under 35, making up 5 percent of its veterans compared with 7 percent in Indiana.

Floyd County has about 254, give or take 79 women veterans, making up 6 percent of its veterans compared with 8 percent in Indiana.

Income, work and education in Floyd County

Census ACS 2020-2024 estimates and 90% margins of error
MeasureFloyd CountyIndianaUnited States
Veteran median income, age 18 and over with income$56,059 ± $3,080$48,849 ± $522$54,224 ± $147
Nonveteran median income, age 18 and over with income$41,725 ± $1,131$39,059 ± $236$41,154 ± $99
Veterans below poverty level, age 18 and over5.2% ± 2.2 points7.0% ± 0.3 points7.4% ± 0.1 points
Veterans with a disability, age 18 and over31.9% ± 4.5 points31.6% ± 0.6 points30.7% ± 0.1 points
Employed share of veterans, ages 18 to 6476.8% ± 7.7 points75.7% ± 0.9 points73.9% ± 0.2 points
Unemployed share of veterans in the labor force, ages 18 to 641.2% ± 2.9 points; small survey sample; treat as roughNot comparedNot compared
Veterans with high school or more, age 25 and over94.8% ± 2.1 points94.7% ± 0.3 points95.5% ± 0.1 points
Veterans with a bachelor’s degree or more, age 25 and over26.3% ± 4.3 points22.3% ± 0.6 points31.8% ± 0.2 points

Income is in 2024 dollars. These figures describe civilians. Poverty and disability shares use veterans whose poverty status is determined. Census disability measures daily functioning, not a VA service-connected rating. Tables and method.

VA projects fewer veterans here in 2035: about 3,000 on September 30, 2035, compared with 4,000 on September 30, 2026. VetPop2023 projections are rounded to the nearest 1,000 as VA directs. Projection source and method.

VA disability compensation in Floyd County

VA reports 1,817 veterans in Floyd County receiving disability compensation in FY2025.

VA recipients by service-connected rating, FY2025
Rating groupRecipients
0 to 20 percent641
30 to 40 percent266
50 to 60 percent213
70 to 90 percent386
100 percent311

FY2019: 1,339 recipients. Change to FY2025: +478.

VA does not publish some small counts. Those show as “Not published.” VA county compensation data (opens in a new tab).

VA home loans in Floyd County

In 2025, lenders reported 202 VA-backed home loans out of 2,456 home loans made in Floyd County (8.2% VA), under the federal Home Mortgage Disclosure Act (HMDA).

Average VA loan amount reported: about $333,000.

The 2026 FHFA one-unit county loan limit here is $832,750. This limit matters for a VA loan only when part of your entitlement is still tied to another VA loan. VA explains remaining entitlement and loan limits (opens in a new tab).

HMDA 2025 and FHFA 2026 sources.

When they served

The largest reported service groups are Vietnam era only (about 1,400, give or take 185) and between the Vietnam and Gulf War eras (about 701, give or take 173).

For questions about Vietnam-era exposure rules, read the Agent Orange guide; eligibility depends on your service and condition.

VA money in Floyd County

VA reported about $33.9 million in compensation and pension spending and about $38.6 million in medical care spending in Floyd County for FY2025.

Nearest VA locations

Call to confirm hours before you go.

Outside Indiana, in Lexington, KY, Franklin R. Sousley Campus (opens in a new tab) is Floyd County's second-nearest medical center, about 76 miles in a straight line from the county center.

Outside Indiana, in Lexington, KY, Lexington Vet Center (opens in a new tab) is Floyd County's second-nearest Vet Center, about 77 miles in a straight line from the county center.

The state registry lists Indianapolis RO (station 326); county claims jurisdiction is unconfirmed.

Veterans cemeteries and State Veterans Homes

Nearest open VA national cemetery

Lebanon National Cemetery (opens in a new tab)
20 Highway 208 Lebanon, KY 40033
270-692-3390

About 63.4 miles in a straight line from the county center. Burial space: open.

Closer VA national cemetery for cremated remains only

New Albany National Cemetery (opens in a new tab)
1943 Ekin Avenue New Albany, IN 47150
502-893-3852

About 5.9 miles in a straight line from the county center. Burial space: cremation only.

Nearest VA-funded state or tribal veterans cemetery

Indiana Veterans Memorial Cemetery (opens in a new tab)
1415 North Gate Rd Madison, IN 47250
812-273-9220

About 40.7 miles in a straight line from the county center. Burial space: open.

State veterans cemeteries set their own eligibility rules.

National Cemetery Administration lists checked October 2, 2026. Cemetery coverage and distance method.

Cleanup and former military sites in Floyd County

No sites from these two federal datasets were mapped to Floyd County.

For VA’s service-location rules, see the presumptive conditions list. A location listing does not establish personal exposure or eligibility.

Veterans experiencing homelessness

On one night in January 2024, Indiana Balance of State CoC counted 252 veterans experiencing homelessness (200 sheltered, 52 unsheltered).

IN-502 is the HUD Continuum of Care (CoC) selected by this county's geographic center (polygon centroid). This Balance of State area covers communities outside separate local CoCs.

The HUD workbook reports 303 veterans for the 2019 comparison.

This is a one-night count for the whole CoC area, not a county or annual total. CoC mapping method.

If you need housing help, call the National Call Center for Homeless Veterans at 877-424-3838. You can call any time, day or night.

Your nearest VA medical center by straight-line distance is Robley Rex Department of Veterans Affairs Medical Center (opens in a new tab), 502-287-4000. Ask for the homeless coordinator.

Housing prevention and rehousing help serving Floyd County

VA's FY2026 Supportive Services for Veteran Families (SSVF) intake list names these providers. About VA SSVF (opens in a new tab).

VA homeless programs (opens in a new tab)

Veterans treatment courts in Floyd County

The National Treatment Court Resource Center lists 1 veterans treatment court in Floyd County as of December 31, 2025.

These courts connect participating veterans involved in the justice system with treatment and support. Each court sets its own eligibility rules. National Treatment Court Resource Center maps (opens in a new tab).

Cities and towns in Floyd County

  • New Albany (city): about 37,581 residents
  • Floyds Knobs (unincorporated community): about 4,515 residents
  • Georgetown (town): about 3,800 residents
  • Greenville (town): about 1,575 residents
  • Galena (unincorporated community): about 1,549 residents

Census incorporated places and census-designated places, sorted by ACS 2020-2024 population. Figures are ACS estimates for the whole place, not only the part inside this county. Places are assigned by their 2024 Census internal point and may cross county boundaries. Sources and mapping method.

Free tools and help

For the Veterans Crisis Line, dial 988 then press 1. VA crisis support (opens in a new tab)

Indiana benefits

Qualifying Indiana veterans rated 100 percent can deduct 100 percent of assessed homestead value when an eligible nonprofit donated the home.

Eligible children of Indiana wartime veterans with service-connected disability can receive tuition and fee exemptions for up to 124 credits at state universities.

See every Indiana benefit by rating

Get ready for your appointment

  • Your DD-214 or other discharge papers
  • Any VA decision letters you have received
  • Medical records you want to discuss

Full appointment checklist

Starting a new claim? Ask about an intent to file

Ask the office about VA Form 21-0966 to preserve a potential benefits start date while gathering evidence. Check your intent to file deadline.

Search or filter Indiana listings

Nearby counties

Sources and method

ACS 2020-2024; VA FY2025; geography/locations/benefits 2026; adjacency 2024. Distances: straight line from county center. Full method.

VA-accredited attorneys and claims agents near Floyd County

Distances are straight-line estimates between county internal points. Representatives may serve clients outside their local area.

Margaret Timmel

Attorney · New Albany · IN · In your county

VA-accredited since 2010 · checked

VA accreditation number 17947

4.7 · 76 reviews · Firm rating

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Your request goes straight to Margaret Timmel's email on file with VA. It's free, and they reply to you directly.

Your state: Indiana

Steven Langdon

Attorney · New Albany · IN · In your county

VA-accredited since 2022 · checked

VA accreditation number 53086

5.0 · 3 reviews · Firm rating

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Your request goes straight to Steven Langdon's email on file with VA. It's free, and they reply to you directly.

Your state: Indiana

Erica Sherrard

Attorney · Floyds Knobs · IN · In your county

VA-accredited since 2019 · checked

VA accreditation number 47762

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Your request goes straight to Erica Sherrard's email on file with VA. It's free, and they reply to you directly.

Your state: Indiana

Geofferson Jones

Attorney · Jeffersonville · IN · About 15 miles away

VA-accredited since 2021 · checked

VA accreditation number 50622

4.8 · 371 reviews · Firm rating

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Claim this profile, free

Send a consultation request to Geofferson Jones

Your request goes straight to Geofferson Jones's email on file with VA. It's free, and they reply to you directly.

Your state: Indiana

VA-accredited attorneys in Indiana

Claim Raven is not a law firm and does not give legal advice. We do not recommend or endorse any attorney or claims agent. Listings come from VA's public accreditation records. Paid placements are advertising. Check an attorney's accreditation on VA's accreditation search (opens in a new tab) before you hire them.

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