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Polk County, IA Veterans Service Office (VSO): phone and address

Find veterans benefits contacts for Polk County, Iowa.

Polk County has the 1st largest veteran population among Iowa’s 99 counties and equivalents, by ACS estimates. Women veterans are estimated at about 2,160, give or take 436. The largest service-era group is Vietnam era only, estimated at about 5,840, give or take 493; Agent Orange exposure questions depend on where and when you served. Polk County Veterans Affairs in Des Moines handles claims. An accredited VSO representative can help with claims at no cost; confirm availability before traveling. The listed Iowa Veterans Benefits Bureau, DAV, American Legion, VFW, PVA and AMVETS service routes are contacts to ask about a current representative and arrange benefits help. From the county center, the Des Moines VA Medical Center is 6 miles away and the Des Moines Vet Center is 10 miles away, measured in a straight line.

Offices for Polk County

Polk County Veterans Affairs

Polk County Veterans Affairs

Type of help
Benefits and claims assistance
Location
Des Moines

Veterans benefits and claims assistance. Contact the provider to arrange help and confirm what to bring.

Area served: Polk County. Physical office: Des Moines, Polk County.

2309 Euclid Avenue, Des Moines, IA 50310

Hours are not confirmed. Contact the provider before planning a visit.

For statewide phone and remote help, see the Iowa directory.

Getting help in Polk County

Contact the listed county or regional service for benefits assistance. Confirm the appointment, eligibility and meeting location with the provider.

Official service information (opens in a new tab) · Official service information (opens in a new tab) · Official service information (opens in a new tab)

Office closed right now?

Call the Claim Raven 24-hour VSO prep line to get your records ready before your appointment. Claim Raven is not a VSO office. Your VSO's number is listed above.

Call (833) 387-1649

Veterans in Polk County

The ACS estimates about 21,400, give or take 1,140 civilian veterans in Polk County.

By ACS estimates, Polk County has the 1st largest veteran population among Iowa's 99 counties and equivalents.

Share of civilian veterans, ACS 2020-2024
MeasurePolk CountyIowaUnited States
Share with a service-connected rating33 percent

above the Iowa share; above the national share.

26 percent30 percent
Share rated 70 percent or higher11 percent

above the Iowa share; below the national share.

9 percent13 percent

Polk County has about 4,670, give or take 358 veterans 75 and older, making up 22 percent of its veterans compared with 28 percent in Iowa.

Veterans under 35 in Polk County number about 2,600, give or take 586; their 12 percent share is above Iowa's 8 percent.

Women veterans in Polk County number about 2,160, give or take 436; their 10 percent share is above Iowa's 7 percent.

Income, work and education in Polk County

Census ACS 2020-2024 estimates and 90% margins of error
MeasurePolk CountyIowaUnited States
Veteran median income, age 18 and over with income$55,556 ± $3,881$50,056 ± $903$54,224 ± $147
Nonveteran median income, age 18 and over with income$46,933 ± $772$41,543 ± $224$41,154 ± $99
Veterans below poverty level, age 18 and over5.8% ± 1.6 points6.2% ± 0.5 points7.4% ± 0.1 points
Veterans with a disability, age 18 and over27.1% ± 2.7 points29.5% ± 0.8 points30.7% ± 0.1 points
Employed share of veterans, ages 18 to 6482.4% ± 2.8 points80.4% ± 1.2 points73.9% ± 0.2 points
Unemployed share of veterans in the labor force, ages 18 to 644.9% ± 1.9 points3.0% ± 0.6 points4.1% ± 0.1 points
Veterans with high school or more, age 25 and over97.1% ± 0.8 points95.7% ± 0.4 points95.5% ± 0.1 points
Veterans with a bachelor’s degree or more, age 25 and over32.0% ± 2.9 points23.8% ± 0.8 points31.8% ± 0.2 points

Income is in 2024 dollars. These figures describe civilians. Poverty and disability shares use veterans whose poverty status is determined. Census disability measures daily functioning, not a VA service-connected rating. Tables and method.

VA projects fewer veterans here in 2035: about 19,000 on September 30, 2035, compared with 24,000 on September 30, 2026. VetPop2023 projections are rounded to the nearest 1,000 as VA directs. Projection source and method.

VA disability compensation in Polk County

VA reports 7,965 veterans in Polk County receiving disability compensation in FY2025.

VA recipients by service-connected rating, FY2025
Rating groupRecipients
0 to 20 percent2,131
30 to 40 percent1,057
50 to 60 percent1,037
70 to 90 percent1,958
100 percent1,782

FY2019: 6,439 recipients. Change to FY2025: +1,526.

VA does not publish some small counts. Those show as “Not published.” VA county compensation data (opens in a new tab).

VA home loans in Polk County

In 2025, lenders reported 727 VA-backed home loans out of 13,877 home loans made in Polk County (5.2% VA), under the federal Home Mortgage Disclosure Act (HMDA).

Average VA loan amount reported: about $312,000.

The 2026 FHFA one-unit county loan limit here is $832,750. This limit matters for a VA loan only when part of your entitlement is still tied to another VA loan. VA explains remaining entitlement and loan limits (opens in a new tab).

HMDA 2025 and FHFA 2026 sources.

When they served

The largest reported service groups are Vietnam era only (about 5,840, give or take 493) and post-9/11 only (about 4,410, give or take 695).

For questions about Vietnam-era exposure rules, read the Agent Orange guide; eligibility depends on your service and condition.

VA money in Polk County

VA reported about $203.6 million in compensation and pension spending and about $234.1 million in medical care spending in Polk County for FY2025.

Nearest VA locations

Call to confirm hours before you go.

The second-nearest medical center to Polk County is Iowa City VA Medical Center (opens in a new tab) in Iowa City, IA, about 104 miles in a straight line from the county center.

The second-nearest Vet Center to Polk County is Cedar Rapids Vet Center (opens in a new tab) in Cedar Rapids, IA, about 99 miles in a straight line from the county center.

The state registry lists Des Moines RO (station 333); county claims jurisdiction is unconfirmed.

Veterans cemeteries and State Veterans Homes

Nearest open VA national cemetery

Omaha National Cemetery (opens in a new tab)
14250 Schram Road Omaha, NE 68138
402-253-3949

About 138.4 miles in a straight line from the county center. Burial space: open.

Nearest VA-funded state or tribal veterans cemetery

Iowa Veterans Cemetery (opens in a new tab)
34024 Veterans Memorial Dr Adel, IA 50003
515-727-3444

About 22.1 miles in a straight line from the county center. Burial space: open.

State veterans cemeteries set their own eligibility rules.

National Cemetery Administration lists checked October 2, 2026. Cemetery coverage and distance method.

Cleanup and former military sites in Polk County

EPA Superfund National Priorities List

Formerly Used Defense Sites

More former defense sites (1)

Military branch is not listed in the USACE FY2024 property data.

These lists use site points within county boundaries. A site may extend into another county.

For VA’s service-location rules, see the presumptive conditions list. A location listing does not establish personal exposure or eligibility.

Veterans experiencing homelessness

On one night in January 2024, Des Moines/Polk County CoC counted 54 veterans experiencing homelessness (36 sheltered, 18 unsheltered).

IA-502 is the HUD Continuum of Care (CoC) selected by this county's geographic center (polygon centroid).

The HUD workbook reports 57 veterans for the 2019 comparison.

This is a one-night count for the whole CoC area, not a county or annual total. CoC mapping method.

If you need housing help, call the National Call Center for Homeless Veterans at 877-424-3838. You can call any time, day or night.

Your nearest VA medical center by straight-line distance is Des Moines VA Medical Center (opens in a new tab), 515-699-5999. Ask for the homeless coordinator.

Housing prevention and rehousing help serving Polk County

VA's FY2026 Supportive Services for Veteran Families (SSVF) intake list names these providers. About VA SSVF (opens in a new tab).

VA homeless programs (opens in a new tab)

Cities and towns in Polk County

  • Des Moines (city): about 212,421 residents
  • Ankeny (city): about 72,615 residents
  • West Des Moines (city): about 71,083 residents
  • Urbandale (city): about 46,595 residents
  • Johnston (city): about 24,384 residents
More places (13)
  • Altoona (city): about 21,495 residents
  • Clive (city): about 19,012 residents
  • Grimes (city): about 16,366 residents
  • Pleasant Hill (city): about 11,136 residents
  • Bondurant (city): about 8,560 residents
  • Polk City (city): about 6,037 residents
  • Windsor Heights (city): about 5,143 residents
  • Carlisle (city): about 4,255 residents
  • Saylorville (unincorporated community): about 3,366 residents
  • Mitchellville (city): about 2,579 residents
  • Elkhart (city): about 899 residents
  • Runnells (city): about 440 residents
  • Alleman (city): about 429 residents

Census incorporated places and census-designated places, sorted by ACS 2020-2024 population. Figures are ACS estimates for the whole place, not only the part inside this county. Places are assigned by their 2024 Census internal point and may cross county boundaries. Sources and mapping method.

Free tools and help

For the Veterans Crisis Line, dial 988 then press 1. VA crisis support (opens in a new tab)

Iowa benefits

Qualifying Iowa veterans with a 100 percent service-connected disability receive a full homestead property tax credit.

Iowa waives disabled veteran plate issuance and annual registration fees for a qualifying vehicle purchased with federal assistance.

See every Iowa benefit by rating

Get ready for your appointment

  • Your DD-214 or other discharge papers
  • Any VA decision letters you have received
  • Medical records you want to discuss

Full appointment checklist

Starting a new claim? Ask about an intent to file

Ask the office about VA Form 21-0966 to preserve a potential benefits start date while gathering evidence. Check your intent to file deadline.

Search or filter Iowa listings

Nearby counties

Sources and method

ACS 2020-2024; VA FY2025; geography/locations/benefits 2026; adjacency 2024. Distances: straight line from county center. The summary paragraph was drafted by AI from the facts on this page and checked automatically against them. Full method.

VA-accredited attorneys and claims agents near Polk County

Distances are straight-line estimates between county internal points. Representatives may serve clients outside their local area.

Cynthia Letsch

Attorney · Grimes · IA · In your county

VA-accredited since 2014 · checked

VA accreditation number 31933

4.9 · 36 reviews · Firm rating

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Your request goes straight to Cynthia Letsch's email on file with VA. It's free, and they reply to you directly.

Your state: Iowa

Robert Lampe, III

Attorney · Johnston · IA · In your county

VA-accredited since 2009 · checked

VA accreditation number 12280

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Your request goes straight to Robert Lampe, III's email on file with VA. It's free, and they reply to you directly.

Your state: Iowa

Thu Tran

Attorney · Des Moines · IA · In your county

VA-accredited since 2026 · checked

VA accreditation number 60910

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Your state: Iowa

Jennifer Walker

Attorney · Clive · IA · In your county

VA-accredited since 2014 · checked

VA accreditation number 31677

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Send a consultation request to Jennifer Walker

Your request goes straight to Jennifer Walker's email on file with VA. It's free, and they reply to you directly.

Your state: Iowa

VA-accredited attorneys in Iowa

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