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Washtenaw County, MI Veterans Service Office (VSO): phone and address

Find veterans benefits contacts for Washtenaw County, Michigan.

In Washtenaw County, you can contact the Washtenaw County Department of Veterans Affairs in Ann Arbor for claims help; call first to confirm the type of help, appointment availability and meeting place. An accredited VSO representative can help with claims at no cost, but confirm availability before traveling. For a referral to a current Veteran Service Officer or benefits counselor, contact the Michigan Veterans Resource Service Center; this is a referral route, not the claims office. The Lieutenant Colonel Charles S. Kettles VA Medical Center is 7 miles away, and the Dearborn Vet Center is 30 miles away. These are straight-line distances from the county center, not driving distances. The county’s largest service-era group is Vietnam era only, with about 4,140, give or take 479; Agent Orange exposure questions depend on where and when you served. For full Michigan benefit terms, use the linked state page.

Offices for Washtenaw County

For statewide phone and remote help, see the Michigan directory.

Getting help in Washtenaw County

Washtenaw County Department of Veterans Affairs appears in this guide. Call the provider to confirm the type of claims help, current appointment and meeting location.

Official service directory (opens in a new tab)

Office closed right now?

Call the Claim Raven 24-hour VSO prep line to get your records ready before your appointment. Claim Raven is not a VSO office. Your VSO's number is listed above.

Call (833) 387-1649

Veterans in Washtenaw County

The ACS estimates about 12,000, give or take 731 civilian veterans in Washtenaw County.

By ACS estimates, Washtenaw County has the 6th largest veteran population among Michigan's 83 counties and equivalents.

Share of civilian veterans, ACS 2020-2024
MeasureWashtenaw CountyMichiganUnited States
Share with a service-connected rating24 percent

the same rounded estimate as the Michigan share; below the national share.

24 percent30 percent
Share rated 70 percent or higher8 percent

below the Michigan share; below the national share.

10 percent13 percent

Veterans 75 and older in Washtenaw County number about 3,900, give or take 334; their 32 percent share is above Michigan's 29 percent.

Veterans under 35 in Washtenaw County number about 1,010, give or take 317; their 8 percent share is above Michigan's 6 percent.

Women veterans in Washtenaw County number about 1,190, give or take 266; their 10 percent share is above Michigan's 8 percent.

Income, work and education in Washtenaw County

Census ACS 2020-2024 estimates and 90% margins of error
MeasureWashtenaw CountyMichiganUnited States
Veteran median income, age 18 and over with income$57,455 ± $4,547$48,453 ± $466$54,224 ± $147
Nonveteran median income, age 18 and over with income$44,190 ± $887$38,782 ± $167$41,154 ± $99
Veterans below poverty level, age 18 and over5.6% ± 1.4 points7.9% ± 0.3 points7.4% ± 0.1 points
Veterans with a disability, age 18 and over32.0% ± 3.4 points31.8% ± 0.5 points30.7% ± 0.1 points
Employed share of veterans, ages 18 to 6476.2% ± 4.8 points70.9% ± 0.8 points73.9% ± 0.2 points
Unemployed share of veterans in the labor force, ages 18 to 644.1% ± 2.4 points; small survey sample; treat as roughNot comparedNot compared
Veterans with high school or more, age 25 and over97.6% ± 0.9 points95.1% ± 0.2 points95.5% ± 0.1 points
Veterans with a bachelor’s degree or more, age 25 and over47.0% ± 4.1 points24.1% ± 0.6 points31.8% ± 0.2 points

Income is in 2024 dollars. These figures describe civilians. Poverty and disability shares use veterans whose poverty status is determined. Census disability measures daily functioning, not a VA service-connected rating. Tables and method.

VA projects fewer veterans here in 2035: about 11,000 on September 30, 2035, compared with 13,000 on September 30, 2026. VetPop2023 projections are rounded to the nearest 1,000 as VA directs. Projection source and method.

VA disability compensation in Washtenaw County

VA reports 3,461 veterans in Washtenaw County receiving disability compensation in FY2025.

VA recipients by service-connected rating, FY2025
Rating groupRecipients
0 to 20 percent821
30 to 40 percent454
50 to 60 percent405
70 to 90 percent956
100 percent825

FY2019: 2,947 recipients. Change to FY2025: +514.

VA does not publish some small counts. Those show as “Not published.” VA county compensation data (opens in a new tab).

VA home loans in Washtenaw County

In 2025, lenders reported 198 VA-backed home loans out of 7,140 home loans made in Washtenaw County (2.8% VA), under the federal Home Mortgage Disclosure Act (HMDA).

Average VA loan amount reported: about $411,000.

The 2026 FHFA one-unit county loan limit here is $832,750. This limit matters for a VA loan only when part of your entitlement is still tied to another VA loan. VA explains remaining entitlement and loan limits (opens in a new tab).

HMDA 2025 and FHFA 2026 sources.

When they served

The largest reported service groups are Vietnam era only (about 4,140, give or take 479) and post-9/11 only (about 2,070, give or take 372).

For questions about Vietnam-era exposure rules, read the Agent Orange presumptive conditions list; eligibility depends on your service and condition.

VA money in Washtenaw County

VA reported about $88.0 million in compensation and pension spending and about $137.2 million in medical care spending in Washtenaw County for FY2025.

Nearest VA locations

Call to confirm hours before you go.

The second-nearest medical center to Washtenaw County is John D. Dingell Department of Veterans Affairs Medical Center (opens in a new tab) in Detroit, MI, about 41 miles in a straight line from the county center.

The second-nearest Vet Center to Washtenaw County is Pontiac Vet Center (opens in a new tab) in Pontiac, MI, about 38 miles in a straight line from the county center.

The state registry lists Detroit RO (station 329); county claims jurisdiction is unconfirmed.

Veterans cemeteries and State Veterans Homes

Nearest open VA national cemetery

Great Lakes National Cemetery (opens in a new tab)
4200 Belford Road Holly, MI 48442
248-328-0386

About 43.5 miles in a straight line from the county center. Burial space: open.

Nearest VA-funded state or tribal veterans cemetery

Ohio Veterans Home Cemetery (opens in a new tab)
3416 Columbus Ave Sandusky, OH 44870
419-625-2454

About 82.7 miles in a straight line from the county center. Burial space: open.

This cemetery is in another state. State veterans cemeteries set their own eligibility rules, which can include residency in that state.

National Cemetery Administration lists checked October 2, 2026. Cemetery coverage and distance method.

Cleanup and former military sites in Washtenaw County

EPA Superfund National Priorities List

Formerly Used Defense Sites

Military branch is not listed in the USACE FY2024 property data.

These lists use site points within county boundaries. A site may extend into another county.

For VA’s service-location rules, see the presumptive conditions list. A location listing does not establish personal exposure or eligibility.

Veterans experiencing homelessness

On one night in January 2024, Washtenaw County CoC counted 20 veterans experiencing homelessness (19 sheltered, 1 unsheltered).

MI-509 is the HUD Continuum of Care (CoC) selected by this county's geographic center (polygon centroid).

The HUD workbook reports 19 veterans for the 2019 comparison.

This is a one-night count for the whole CoC area, not a county or annual total. CoC mapping method.

If you need housing help, call the National Call Center for Homeless Veterans at 877-424-3838. You can call any time, day or night.

Your nearest VA medical center by straight-line distance is Lieutenant Colonel Charles S. Kettles VA Medical Center (opens in a new tab), 734-769-7100. Ask for the homeless coordinator.

Housing prevention and rehousing help serving Washtenaw County

VA's FY2026 Supportive Services for Veteran Families (SSVF) intake list names these providers. About VA SSVF (opens in a new tab).

VA homeless programs (opens in a new tab)

Veterans treatment courts in Washtenaw County

The National Treatment Court Resource Center lists 1 veterans treatment court in Washtenaw County as of December 31, 2025.

These courts connect participating veterans involved in the justice system with treatment and support. Each court sets its own eligibility rules. National Treatment Court Resource Center maps (opens in a new tab).

Cities and towns in Washtenaw County

  • Ann Arbor (city): about 122,036 residents
  • Ypsilanti (city): about 19,857 residents
  • Saline (city): about 9,006 residents
  • Whitmore Lake (unincorporated community): about 7,878 residents
  • Chelsea (city): about 5,426 residents
More places (3)
  • Dexter (city): about 4,521 residents
  • Manchester (village): about 2,522 residents
  • Barton Hills (village): about 430 residents

Census incorporated places and census-designated places, sorted by ACS 2020-2024 population. Figures are ACS estimates for the whole place, not only the part inside this county. Places are assigned by their 2024 Census internal point and may cross county boundaries. Sources and mapping method.

Free tools and help

For the Veterans Crisis Line, dial 988 then press 1. VA crisis support (opens in a new tab)

Michigan benefits

Eligible Michigan veterans receiving benefits at the 100 percent permanent and total rate can request a property tax exemption.

Eligible children of veterans receiving benefits at the permanent and total rate may receive Michigan undergraduate tuition assistance.

See every Michigan benefit by rating

Get ready for your appointment

  • Your DD-214 or other discharge papers
  • Any VA decision letters you have received
  • Medical records you want to discuss

Full appointment checklist

Starting a new claim? Ask about an intent to file

Ask the office about VA Form 21-0966 to preserve a potential benefits start date while gathering evidence. Check your intent to file deadline.

Search or filter Michigan listings

Nearby counties

Sources and method

ACS 2020-2024; VA FY2025; geography/locations/benefits 2026; adjacency 2024. Distances: straight line from county center. The summary paragraph was drafted by AI from the facts on this page and checked automatically against them. Full method.

VA-accredited attorneys and claims agents near Washtenaw County

Distances are straight-line estimates between county internal points. Representatives may serve clients outside their local area.

Tamara Gebhardt

Claims agent · Willis · MI · In your county

VA-accredited since 2012 · checked

VA accreditation number 24907

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Your request goes straight to Tamara Gebhardt's email on file with VA. It's free, and they reply to you directly.

Your state: Michigan

Jane Bassett

Attorney · Ann Arbor · MI · In your county

VA-accredited since 2013 · checked

VA accreditation number 27472

4.7 · 113 reviews · Firm rating

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Your state: Michigan

Brian Hutcheon

Attorney · Saline · MI · In your county

VA-accredited since 2021 · checked

VA accreditation number 50714

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Your state: Michigan

Matthew Andres

Attorney · Ann Arbor · MI · In your county

VA-accredited since 2017 · checked

VA accreditation number 42622

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Your request goes straight to Matthew Andres's email on file with VA. It's free, and they reply to you directly.

Your state: Michigan

VA-accredited attorneys in Michigan

Claim Raven is not a law firm and does not give legal advice. We do not recommend or endorse any attorney or claims agent. Listings come from VA's public accreditation records. Paid placements are advertising. Check an attorney's accreditation on VA's accreditation search (opens in a new tab) before you hire them.

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