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Douglas County, NE Veterans Service Office (VSO): phone and address

Find veterans benefits and claims contacts for Douglas County, Nebraska.

Douglas County has about 26,100 veterans, and by ACS estimates it has the 1st largest veteran population among Nebraska's 93 counties and equivalents. The Omaha VA Medical Center and Omaha Vet Center are each 10 miles from the county center in a straight line; the Sarpy County VA Clinic is 11 miles away. For free claims help, contact Benson Elmore, the county veterans service officer, and confirm availability before traveling. An accredited VSO representative can help with claims at no cost. The NDVA State Service Office also helps with benefits and claims; ask about phone or live-chat help and current appointments. Vietnam era only is the largest service era, with about 7,460 veterans, give or take 503. Agent Orange exposure questions depend on where and when you served.

Offices for Douglas County

For statewide phone and remote help, see the Nebraska directory.

Getting help in Douglas County

Nebraska publishes a county service-officer roster. Use the listed contact when available, or ask the NDVA State Service Office for current claims help. A shared officer may serve more than one county.

Official county or service directory (opens in a new tab) · Official county or service directory (opens in a new tab)

Office closed right now?

Call the Claim Raven 24-hour VSO prep line to get your records ready before your appointment. Claim Raven is not a VSO office. Your VSO's number is listed above.

Call (833) 387-1649

Veterans in Douglas County

The ACS estimates about 26,100, give or take 1,140 civilian veterans in Douglas County.

By ACS estimates, Douglas County has the 1st largest veteran population among Nebraska's 93 counties and equivalents.

Share of civilian veterans, ACS 2020-2024
MeasureDouglas CountyNebraskaUnited States
Share with a service-connected rating32 percent

below the Nebraska share; above the national share.

38 percent30 percent
Share rated 70 percent or higher11 percent

below the Nebraska share; below the national share.

13 percent13 percent

Douglas County has about 5,940, give or take 368 veterans 75 and older, making up 23 percent of its veterans compared with 26 percent in Nebraska.

Veterans under 35 in Douglas County number about 2,630, give or take 398; their 10 percent share is above Nebraska's 9 percent.

Douglas County has about 2,560, give or take 390 women veterans; both the county and Nebraska round to a 10 percent share.

Income, work and education in Douglas County

Census ACS 2020-2024 estimates and 90% margins of error
MeasureDouglas CountyNebraskaUnited States
Veteran median income, age 18 and over with income$58,010 ± $3,177$55,769 ± $1,431$54,224 ± $147
Nonveteran median income, age 18 and over with income$45,378 ± $507$41,840 ± $259$41,154 ± $99
Veterans below poverty level, age 18 and over7.7% ± 1.2 points6.3% ± 0.5 points7.4% ± 0.1 points
Veterans with a disability, age 18 and over26.5% ± 1.7 points29.8% ± 0.7 points30.7% ± 0.1 points
Employed share of veterans, ages 18 to 6478.8% ± 2.4 points81.2% ± 1.0 points73.9% ± 0.2 points
Unemployed share of veterans in the labor force, ages 18 to 642.7% ± 1.1 points2.3% ± 0.5 points4.1% ± 0.1 points
Veterans with high school or more, age 25 and over96.5% ± 1.0 points96.0% ± 0.4 points95.5% ± 0.1 points
Veterans with a bachelor’s degree or more, age 25 and over33.8% ± 1.7 points29.9% ± 1.0 points31.8% ± 0.2 points

Income is in 2024 dollars. These figures describe civilians. Poverty and disability shares use veterans whose poverty status is determined. Census disability measures daily functioning, not a VA service-connected rating. Tables and method.

VA projects fewer veterans here in 2035: about 22,000 on September 30, 2035, compared with 28,000 on September 30, 2026. VetPop2023 projections are rounded to the nearest 1,000 as VA directs. Projection source and method.

VA disability compensation in Douglas County

VA reports 9,676 veterans in Douglas County receiving disability compensation in FY2025.

VA recipients by service-connected rating, FY2025
Rating groupRecipients
0 to 20 percent2,495
30 to 40 percent1,280
50 to 60 percent1,260
70 to 90 percent2,545
100 percent2,096

FY2019: 8,753 recipients. Change to FY2025: +923.

VA does not publish some small counts. Those show as “Not published.” VA county compensation data (opens in a new tab).

VA home loans in Douglas County

In 2025, lenders reported 1,013 VA-backed home loans out of 14,294 home loans made in Douglas County (7.1% VA), under the federal Home Mortgage Disclosure Act (HMDA).

Average VA loan amount reported: about $347,000.

The 2026 FHFA one-unit county loan limit here is $832,750. This limit matters for a VA loan only when part of your entitlement is still tied to another VA loan. VA explains remaining entitlement and loan limits (opens in a new tab).

HMDA 2025 and FHFA 2026 sources.

When they served

The largest reported service groups are Vietnam era only (about 7,460, give or take 503) and post-9/11 only (about 5,520, give or take 580).

For questions about Vietnam-era exposure rules, read the Agent Orange presumptive conditions list; eligibility depends on your service and condition.

VA money in Douglas County

VA reported about $225.4 million in compensation and pension spending and about $240.6 million in medical care spending in Douglas County for FY2025.

Nearest VA locations

Call to confirm hours before you go.

The second-nearest medical center to Douglas County is Grand Island VA Medical Center (opens in a new tab) in Grand Island, NE, about 117 miles in a straight line from the county center.

The second-nearest Vet Center to Douglas County is Lincoln Vet Center (opens in a new tab) in Lincoln, NE, about 41 miles in a straight line from the county center.

The state registry lists Lincoln RO (station 334); county claims jurisdiction is unconfirmed.

Veterans cemeteries and State Veterans Homes

Nearest open VA national cemetery

Omaha National Cemetery (opens in a new tab)
14250 Schram Road Omaha, NE 68138
402-253-3949

About 11.4 miles in a straight line from the county center. Burial space: open.

Nearest VA-funded state or tribal veterans cemetery

Nebraska Veterans Cemetery at Grand Island (opens in a new tab)
3270 W Capital Ave Grand Island, NE 68803
308-661-1987

About 118.3 miles in a straight line from the county center. Burial space: open.

State veterans cemeteries set their own eligibility rules.

National Cemetery Administration lists checked October 2, 2026. Cemetery coverage and distance method.

Cleanup and former military sites in Douglas County

EPA Superfund National Priorities List

Formerly Used Defense Sites

Military branch is not listed in the USACE FY2024 property data.

These lists use site points within county boundaries. A site may extend into another county.

For VA’s service-location rules, see the presumptive conditions list. A location listing does not establish personal exposure or eligibility.

Veterans experiencing homelessness

On one night in January 2024, Omaha, Council Bluffs CoC counted 92 veterans experiencing homelessness (83 sheltered, 9 unsheltered).

NE-501 is the HUD Continuum of Care (CoC) selected by this county's geographic center (polygon centroid).

The HUD workbook reports 123 veterans for the 2019 comparison.

This is a one-night count for the whole CoC area, not a county or annual total. CoC mapping method.

If you need housing help, call the National Call Center for Homeless Veterans at 877-424-3838. You can call any time, day or night.

Your nearest VA medical center by straight-line distance is Omaha VA Medical Center (opens in a new tab), 402-346-8800. Ask for the homeless coordinator.

Housing prevention and rehousing help serving Douglas County

VA's FY2026 Supportive Services for Veteran Families (SSVF) intake list names these providers. About VA SSVF (opens in a new tab).

VA homeless programs (opens in a new tab)

Veterans treatment courts in Douglas County

The National Treatment Court Resource Center lists 1 veterans treatment court in Douglas County as of December 31, 2025.

These courts connect participating veterans involved in the justice system with treatment and support. Each court sets its own eligibility rules. National Treatment Court Resource Center maps (opens in a new tab).

Cities and towns in Douglas County

  • Omaha (city): about 488,837 residents
  • Ralston (city): about 6,472 residents
  • Valley (city): about 3,174 residents
  • Bennington (city): about 2,366 residents
  • Waterloo (village): about 990 residents
More places (3)
  • Boys Town (village): about 809 residents
  • King Lake (unincorporated community): about 101 residents (small survey sample; treat as rough)
  • Venice (unincorporated community): about 73 residents (small survey sample; treat as rough)

Census incorporated places and census-designated places, sorted by ACS 2020-2024 population. Figures are ACS estimates for the whole place, not only the part inside this county. Places are assigned by their 2024 Census internal point and may cross county boundaries. Sources and mapping method.

Free tools and help

For the Veterans Crisis Line, dial 988 then press 1. VA crisis support (opens in a new tab)

Nebraska benefits

Nebraska provides a homestead exemption for qualifying veterans rated 100 percent permanently disabled or 100 percent through individual unemployability, without income or value limits.

Nebraska waives public college tuition and tuition-related fees for eligible dependents of veterans rated 100 percent permanent and total from military service.

See every Nebraska benefit by rating

Get ready for your appointment

  • Your DD-214 or other discharge papers
  • Any VA decision letters you have received
  • Medical records you want to discuss

Full appointment checklist

Starting a new claim? Ask about an intent to file

Ask the office about VA Form 21-0966 to preserve a potential benefits start date while gathering evidence. Check your intent to file deadline.

Search or filter Nebraska listings

Nearby counties

Sources and method

ACS 2020-2024; VA FY2025; geography/locations/benefits 2026; adjacency 2024. Distances: straight line from county center. The summary paragraph was drafted by AI from the facts on this page and checked automatically against them. Full method.

VA-accredited attorneys and claims agents near Douglas County

Distances are straight-line estimates between county internal points. Representatives may serve clients outside their local area.

Eric Smith

Attorney · Omaha · NE · In your county

VA-accredited since 2024 · checked

VA accreditation number 56798

4.9 · 5064 reviews · Firm rating

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Your request goes straight to Eric Smith's email on file with VA. It's free, and they reply to you directly.

Your state: Nebraska

Stacey Koller

Attorney · Omaha · NE · In your county

VA-accredited since 2025 · checked

VA accreditation number 59900

4.9 · 5064 reviews · Firm rating

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Your request goes straight to Stacey Koller's email on file with VA. It's free, and they reply to you directly.

Your state: Nebraska

Stephani Bennett

Attorney · Omaha · NE · In your county

VA-accredited since 2017 · checked

VA accreditation number 41833

4.9 · 731 reviews · Firm rating

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Your state: Nebraska

Sean Cuddigan

Attorney · Omaha · NE · In your county

VA-accredited since 2008 · checked

VA accreditation number 10674

5.0 · 11 reviews · Firm rating

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Your request goes straight to Sean Cuddigan's email on file with VA. It's free, and they reply to you directly.

Your state: Nebraska

Paige Gottsch

Claims agent · Omaha · NE · In your county

VA-accredited since 2026 · checked

VA accreditation number 62254

4.9 · 5044 reviews · Firm rating

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Your request goes straight to Paige Gottsch's email on file with VA. It's free, and they reply to you directly.

Your state: Nebraska

VA-accredited attorneys in Nebraska

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