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Cumberland County, NC Veterans Service Office (VSO): phone and address

Find veterans benefits and claims contacts for Cumberland in North Carolina.

You can get free claims help from an accredited VSO representative at the Fayetteville Veterans Service Center; call first to confirm availability and appointment options before traveling. The VFW North Carolina department contact can connect you with an accredited service officer, but it is not a verified visit location. You can also use North Carolina’s official service directory to find a current claims representative. Cumberland County has the 3rd largest veteran population among North Carolina's 100 counties by ACS estimates, and its largest service-era group is post-9/11 only, with about 12,900, give or take 797. PACT Act exposure questions depend on where and when you served. The Fayetteville VA Medical Center is 4 miles away, and the Fayetteville, NC Vet Center is 5 miles away; these are straight-line distances from the county center.

Offices for Cumberland County

Fayetteville Veterans Service Center

North Carolina Department of Military and Veterans Affairs

Type of help
Claims assistance
Location
Fayetteville

Veterans benefits and claims assistance. Contact the provider to confirm how to get help.

Area served: Cumberland County, Harnett County, Hoke County, Lee County, Moore County, Robeson County, Sampson County, Scotland County.

225 Green Street, Suite 903, Fayetteville, NC 28301

Hours are not confirmed. Call before visiting.

For statewide phone and remote help, see the North Carolina directory.

Getting help in Cumberland County

The state map assigns Cumberland County to the Fayetteville center. Call to confirm the current appointment options.

Official state directory (opens in a new tab)

Office closed right now?

Call the Claim Raven 24-hour VSO prep line to get your records ready before your appointment. Claim Raven is not a VSO office. Your VSO's number is listed above.

Call (833) 387-1649

Veterans in Cumberland County

The ACS estimates about 40,200, give or take 1,160 civilian veterans in Cumberland County.

By ACS estimates, Cumberland County has the 3rd largest veteran population among North Carolina's 100 counties and equivalents.

Share of civilian veterans, ACS 2020-2024
MeasureCumberland CountyNorth CarolinaUnited States
Share with a service-connected rating56 percent

above the North Carolina share; above the national share.

34 percent30 percent
Share rated 70 percent or higher35 percent

above the North Carolina share; above the national share.

18 percent13 percent

Cumberland County has about 4,160, give or take 269 veterans 75 and older, making up 10 percent of its veterans compared with 23 percent in North Carolina.

Veterans under 35 in Cumberland County number about 7,330, give or take 653; their 18 percent share is above North Carolina's 10 percent.

Women veterans in Cumberland County number about 9,380, give or take 610; their 23 percent share is above North Carolina's 12 percent.

Income, work and education in Cumberland County

Census ACS 2020-2024 estimates and 90% margins of error
MeasureCumberland CountyNorth CarolinaUnited States
Veteran median income, age 18 and over with income$55,681 ± $2,276$52,418 ± $511$54,224 ± $147
Nonveteran median income, age 18 and over with income$30,618 ± $564$38,302 ± $191$41,154 ± $99
Veterans below poverty level, age 18 and over9.0% ± 1.0 points7.3% ± 0.3 points7.4% ± 0.1 points
Veterans with a disability, age 18 and over32.3% ± 1.6 points30.1% ± 0.5 points30.7% ± 0.1 points
Employed share of veterans, ages 18 to 6465.4% ± 1.9 points71.6% ± 0.7 points73.9% ± 0.2 points
Unemployed share of veterans in the labor force, ages 18 to 645.1% ± 1.1 points4.1% ± 0.3 points4.1% ± 0.1 points
Veterans with high school or more, age 25 and over97.3% ± 0.6 points95.8% ± 0.2 points95.5% ± 0.1 points
Veterans with a bachelor’s degree or more, age 25 and over31.5% ± 1.7 points32.2% ± 0.6 points31.8% ± 0.2 points

Income is in 2024 dollars. These figures describe civilians. Poverty and disability shares use veterans whose poverty status is determined. Census disability measures daily functioning, not a VA service-connected rating. Tables and method.

VA projects fewer veterans here in 2035: about 51,000 on September 30, 2035, compared with 57,000 on September 30, 2026. VetPop2023 projections are rounded to the nearest 1,000 as VA directs. Projection source and method.

VA disability compensation in Cumberland County

VA reports 32,059 veterans in Cumberland County receiving disability compensation in FY2025.

VA recipients by service-connected rating, FY2025
Rating groupRecipients
0 to 20 percent2,621
30 to 40 percent1,930
50 to 60 percent2,622
70 to 90 percent9,517
100 percent15,369

FY2019: 26,351 recipients. Change to FY2025: +5,708.

VA does not publish some small counts. Those show as “Not published.” VA county compensation data (opens in a new tab).

VA home loans in Cumberland County

In 2025, lenders reported 4,216 VA-backed home loans out of 8,371 home loans made in Cumberland County (50.4% VA), under the federal Home Mortgage Disclosure Act (HMDA).

Average VA loan amount reported: about $293,000.

The 2026 FHFA one-unit county loan limit here is $832,750. This limit matters for a VA loan only when part of your entitlement is still tied to another VA loan. VA explains remaining entitlement and loan limits (opens in a new tab).

HMDA 2025 and FHFA 2026 sources.

When they served

The largest reported service groups are post-9/11 only (about 12,900, give or take 797) and post-9/11 and Gulf War (1990s) (about 7,450, give or take 562).

For questions about post-9/11 exposure rules, read the PACT Act presumptive conditions list; eligibility depends on your service and condition.

VA money in Cumberland County

VA reported about $1.2 billion in compensation and pension spending and about $475.6 million in medical care spending in Cumberland County for FY2025.

Nearest VA locations

Call to confirm hours before you go.

The second-nearest medical center to Cumberland County is Durham VA Medical Center (opens in a new tab) in Durham, NC, about 67 miles in a straight line from the county center.

The second-nearest Vet Center to Cumberland County is Raleigh Vet Center (opens in a new tab) in Raleigh, NC, about 59 miles in a straight line from the county center.

The state registry lists Winston-Salem RO (station 318); county claims jurisdiction is unconfirmed.

Veterans cemeteries and State Veterans Homes

Nearest open VA national cemetery

Florence National Cemetery Annex (opens in a new tab)
1001 Stockade Drive Florence, SC 29506
843-669-8783

About 79.7 miles in a straight line from the county center. Burial space: open.

Nearest VA-funded state or tribal veterans cemetery

Sandhills State Veterans Cemetery (opens in a new tab)
400 Murchison Rd Spring Lake, NC 28390
919-664-1175

About 10.8 miles in a straight line from the county center. Burial space: open.

State veterans cemeteries set their own eligibility rules.

National Cemetery Administration lists checked October 2, 2026. Cemetery coverage and distance method.

Cleanup and former military sites in Cumberland County

EPA Superfund National Priorities List

Formerly Used Defense Sites

Military branch is not listed in the USACE FY2024 property data.

These lists use site points within county boundaries. A site may extend into another county.

For VA’s service-location rules, see the presumptive conditions list. A location listing does not establish personal exposure or eligibility.

Veterans experiencing homelessness

On one night in January 2024, Fayetteville/Cumberland County CoC counted 7 veterans experiencing homelessness (1 sheltered, 6 unsheltered).

NC-511 is the HUD Continuum of Care (CoC) selected by this county's geographic center (polygon centroid).

The HUD workbook reports 38 veterans for the 2019 comparison.

This is a one-night count for the whole CoC area, not a county or annual total. CoC mapping method.

If you need housing help, call the National Call Center for Homeless Veterans at 877-424-3838. You can call any time, day or night.

Your nearest VA medical center by straight-line distance is Fayetteville VA Medical Center (opens in a new tab), 910-488-2120. Ask for the homeless coordinator.

Housing prevention and rehousing help serving Cumberland County

VA's FY2026 Supportive Services for Veteran Families (SSVF) intake list names these providers. About VA SSVF (opens in a new tab).

VA homeless programs (opens in a new tab)

Veterans treatment courts in Cumberland County

The National Treatment Court Resource Center lists 1 veterans treatment court in Cumberland County as of December 31, 2025.

These courts connect participating veterans involved in the justice system with treatment and support. Each court sets its own eligibility rules. National Treatment Court Resource Center maps (opens in a new tab).

Cities and towns in Cumberland County

  • Fayetteville (city): about 210,815 residents
  • Hope Mills (town): about 17,939 residents
  • Spring Lake (town): about 11,573 residents
  • Eastover (town): about 3,666 residents
  • Vander (unincorporated community): about 1,922 residents
More places (5)
  • Stedman (town): about 1,670 residents
  • Wade (town): about 518 residents
  • Falcon (town): about 272 residents
  • Godwin (town): about 203 residents
  • Linden (town): about 129 residents

Census incorporated places and census-designated places, sorted by ACS 2020-2024 population. Figures are ACS estimates for the whole place, not only the part inside this county. Places are assigned by their 2024 Census internal point and may cross county boundaries. Sources and mapping method.

Free tools and help

For the Veterans Crisis Line, dial 988 then press 1. VA crisis support (opens in a new tab)

North Carolina benefits

Qualifying North Carolina veterans with a 100 percent permanent and total service-connected disability receive a $45,000 homestead assessed value exemption.

North Carolina offers Class I-B scholarships to eligible children of veterans receiving compensation for a 100 percent wartime service-connected disability.

See every North Carolina benefit by rating

Get ready for your appointment

  • Your DD-214 or other discharge papers
  • Any VA decision letters you have received
  • Medical records you want to discuss

Full appointment checklist

Starting a new claim? Ask about an intent to file

Ask the office about VA Form 21-0966 to preserve a potential benefits start date while gathering evidence. Check your intent to file deadline.

Search or filter North Carolina listings

Nearby counties

Sources and method

ACS 2020-2024; VA FY2025; geography/locations/benefits 2026; adjacency 2024. Distances: straight line from county center. The summary paragraph was drafted by AI from the facts on this page and checked automatically against them. Full method.

VA-accredited attorneys and claims agents near Cumberland County

Distances are straight-line estimates between county internal points. Representatives may serve clients outside their local area.

Pamela Harris

Claims agent · Fayetteville · NC · In your county

VA-accredited since 2016 · checked

VA accreditation number 39456

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Are you Pamela Harris? Update your details and see your referral activity.

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Send a consultation request to Pamela Harris

Your request goes straight to Pamela Harris's email on file with VA. It's free, and they reply to you directly.

Your state: North Carolina

Michelle Shortsleeve

Claims agent · Fayetteville · NC · In your county

VA-accredited since 2026 · checked

VA accreditation number 60776

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Are you Michelle Shortsleeve? Update your details and see your referral activity.

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Send a consultation request to Michelle Shortsleeve

Your request goes straight to Michelle Shortsleeve's email on file with VA. It's free, and they reply to you directly.

Your state: North Carolina

April George

Claims agent · Hope Mills · NC · In your county

VA-accredited since 2026 · checked

VA accreditation number 61480

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Claim this profile, free

Send a consultation request to April George

Your request goes straight to April George's email on file with VA. It's free, and they reply to you directly.

Your state: North Carolina

Robert Staples

Claims agent · Fayetteville · NC · In your county

VA-accredited since 2016 · checked

VA accreditation number 38861

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Are you Robert Staples? Update your details and see your referral activity.

Claim this profile, free

Send a consultation request to Robert Staples

Your request goes straight to Robert Staples's email on file with VA. It's free, and they reply to you directly.

Your state: North Carolina

VA-accredited attorneys in North Carolina

Claim Raven is not a law firm and does not give legal advice. We do not recommend or endorse any attorney or claims agent. Listings come from VA's public accreditation records. Paid placements are advertising. Check an attorney's accreditation on VA's accreditation search (opens in a new tab) before you hire them.

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