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Shelby County, TN Veterans Service Office (VSO): phone and address

Find veterans benefits and claims contacts for Shelby in Tennessee.

In Shelby County, you can get free claims help from an accredited VSO representative at the Shelby County Veterans Service Office in Memphis or either TDVS state service office in Memphis; call first to confirm services and appointments. These are claims contacts, unlike the Memphis Vet Center, which offers other veteran services. The VFW Tennessee department contact can connect you with an accredited service officer, but it is not a verified visit location; the official Tennessee service directory can help you find a current claims representative. Shelby has the 1st largest veteran population among Tennessee’s 95 counties and equivalents. The largest service-era group is Vietnam era only, about 11,300, give or take 839; Agent Orange exposure questions depend on where and when you served. From the county center, straight-line distances are 8 miles to the Memphis VA Medical Center and 10 miles to the Memphis Vet Center.

Offices for Shelby County

Shelby County Veterans Service Office

Shelby County Veterans Service Office

Type of help
Claims assistance
Location
Memphis

Veterans benefits and claims assistance. Contact the provider to confirm how to get help.

Area served: Shelby County. Physical office: Memphis, Shelby County.

1075 Mullins Station Rd., Bldg. W2, Memphis, TN 38134

M-F 8:00-4:30

For statewide phone and remote help, see the Tennessee directory.

Getting help in Shelby County

The state lookup table publishes a county contact. Call to confirm its current service and appointment.

Official state directory (opens in a new tab)

Office closed right now?

Call the Claim Raven 24-hour VSO prep line to get your records ready before your appointment. Claim Raven is not a VSO office. Your VSO's number is listed above.

Call (833) 387-1649

Veterans in Shelby County

The ACS estimates about 40,300, give or take 1,930 civilian veterans in Shelby County.

By ACS estimates, Shelby County has the 1st largest veteran population among Tennessee's 95 counties and equivalents.

Share of civilian veterans, ACS 2020-2024
MeasureShelby CountyTennesseeUnited States
Share with a service-connected rating29 percent

below the Tennessee share; below the national share.

32 percent30 percent
Share rated 70 percent or higher14 percent

below the Tennessee share; above the national share.

15 percent13 percent

Shelby County has about 7,930, give or take 511 veterans 75 and older, making up 20 percent of its veterans compared with 24 percent in Tennessee.

Shelby County has about 2,930, give or take 654 veterans under 35, making up 7 percent of its veterans compared with 9 percent in Tennessee.

Women veterans in Shelby County number about 4,890, give or take 663; their 12 percent share is above Tennessee's 10 percent.

Income, work and education in Shelby County

Census ACS 2020-2024 estimates and 90% margins of error
MeasureShelby CountyTennesseeUnited States
Veteran median income, age 18 and over with income$53,964 ± $2,383$50,955 ± $656$54,224 ± $147
Nonveteran median income, age 18 and over with income$37,589 ± $589$37,180 ± $149$41,154 ± $99
Veterans below poverty level, age 18 and over9.2% ± 1.5 points7.9% ± 0.4 points7.4% ± 0.1 points
Veterans with a disability, age 18 and over29.2% ± 1.7 points32.7% ± 0.5 points30.7% ± 0.1 points
Employed share of veterans, ages 18 to 6472.7% ± 3.0 points72.1% ± 0.9 points73.9% ± 0.2 points
Unemployed share of veterans in the labor force, ages 18 to 646.0% ± 1.8 points3.7% ± 0.4 points4.1% ± 0.1 points
Veterans with high school or more, age 25 and over95.4% ± 0.9 points94.8% ± 0.3 points95.5% ± 0.1 points
Veterans with a bachelor’s degree or more, age 25 and over31.8% ± 1.7 points28.4% ± 0.6 points31.8% ± 0.2 points

Income is in 2024 dollars. These figures describe civilians. Poverty and disability shares use veterans whose poverty status is determined. Census disability measures daily functioning, not a VA service-connected rating. Tables and method.

VA projects fewer veterans here in 2035: about 36,000 on September 30, 2035, compared with 45,000 on September 30, 2026. VetPop2023 projections are rounded to the nearest 1,000 as VA directs. Projection source and method.

VA disability compensation in Shelby County

VA reports 15,521 veterans in Shelby County receiving disability compensation in FY2025.

VA recipients by service-connected rating, FY2025
Rating groupRecipients
0 to 20 percent3,222
30 to 40 percent1,647
50 to 60 percent1,730
70 to 90 percent4,565
100 percent4,357

FY2019: 13,475 recipients. Change to FY2025: +2,046.

VA does not publish some small counts. Those show as “Not published.” VA county compensation data (opens in a new tab).

VA home loans in Shelby County

In 2025, lenders reported 1,259 VA-backed home loans out of 14,546 home loans made in Shelby County (8.7% VA), under the federal Home Mortgage Disclosure Act (HMDA).

Average VA loan amount reported: about $347,000.

The 2026 FHFA one-unit county loan limit here is $832,750. This limit matters for a VA loan only when part of your entitlement is still tied to another VA loan. VA explains remaining entitlement and loan limits (opens in a new tab).

HMDA 2025 and FHFA 2026 sources.

When they served

The largest reported service groups are Vietnam era only (about 11,300, give or take 839) and between the Vietnam and Gulf War eras (about 8,000, give or take 789).

For questions about Vietnam-era exposure rules, read the Agent Orange presumptive conditions list; eligibility depends on your service and condition.

VA money in Shelby County

VA reported about $448.2 million in compensation and pension spending and about $460.4 million in medical care spending in Shelby County for FY2025.

Nearest VA locations

Call to confirm hours before you go.

Outside Tennessee, in Poplar Bluff, MO, John J. Pershing Veterans' Administration Medical Center (opens in a new tab) is Shelby County's second-nearest medical center, about 114 miles in a straight line from the county center.

The second-nearest Vet Center to Shelby County is Memphis Mobile Vet Center (opens in a new tab) in Memphis, TN, about 10 miles in a straight line from the county center.

The state registry lists Nashville RO (station 320); county claims jurisdiction is unconfirmed.

Veterans cemeteries and State Veterans Homes

Nearest open VA national cemetery

Corinth National Cemetery (opens in a new tab)
1551 Horton Street Corinth, MS 38834
901-386-8311

About 80.3 miles in a straight line from the county center. Burial space: open.

Closer VA national cemetery for cremated remains only

Memphis National Cemetery (opens in a new tab)
3568 Townes Avenue Memphis, TN 38122
901-386-8311

About 2.7 miles in a straight line from the county center. Burial space: cremation only.

Nearest VA-funded state or tribal veterans cemetery

West Tennessee State Veterans Cemetery (opens in a new tab)
4000 Forest Hill-Irene Rd Memphis, TN 38125
901-543-7005

About 12.7 miles in a straight line from the county center. Burial space: open.

State veterans cemeteries set their own eligibility rules.

National Cemetery Administration lists checked October 2, 2026. Cemetery coverage and distance method.

Cleanup and former military sites in Shelby County

EPA Superfund National Priorities List

More EPA sites (3)

Formerly Used Defense Sites

More former defense sites (2)

Military branch is not listed in the USACE FY2024 property data.

These lists use site points within county boundaries. A site may extend into another county.

For VA’s service-location rules, see the presumptive conditions list. A location listing does not establish personal exposure or eligibility.

Veterans experiencing homelessness

On one night in January 2024, Memphis/Shelby County CoC counted 76 veterans experiencing homelessness (76 sheltered, 0 unsheltered).

TN-501 is the HUD Continuum of Care (CoC) selected by this county's geographic center (polygon centroid).

The HUD workbook reports 172 veterans for the 2019 comparison.

This is a one-night count for the whole CoC area, not a county or annual total. CoC mapping method.

If you need housing help, call the National Call Center for Homeless Veterans at 877-424-3838. You can call any time, day or night.

Your nearest VA medical center by straight-line distance is Lt. Col. Luke Weathers, Jr. VA Medical Center (opens in a new tab), 901-523-8990. Ask for the homeless coordinator.

Housing prevention and rehousing help serving Shelby County

VA's FY2026 Supportive Services for Veteran Families (SSVF) intake list names these providers. About VA SSVF (opens in a new tab).

VA homeless programs (opens in a new tab)

Veterans treatment courts in Shelby County

The National Treatment Court Resource Center lists 1 veterans treatment court in Shelby County as of December 31, 2025.

These courts connect participating veterans involved in the justice system with treatment and support. Each court sets its own eligibility rules. National Treatment Court Resource Center maps (opens in a new tab).

Cities and towns in Shelby County

  • Memphis (city): about 618,980 residents
  • Bartlett (city): about 56,876 residents
  • Collierville (town): about 51,515 residents
  • Germantown (city): about 40,673 residents
  • Arlington (town): about 15,205 residents
More places (2)
  • Lakeland (city): about 14,192 residents
  • Millington (city): about 11,289 residents

Census incorporated places and census-designated places, sorted by ACS 2020-2024 population. Figures are ACS estimates for the whole place, not only the part inside this county. Places are assigned by their 2024 Census internal point and may cross county boundaries. Sources and mapping method.

Free tools and help

For the Veterans Crisis Line, dial 988 then press 1. VA crisis support (opens in a new tab)

Tennessee benefits

Tennessee calculates property tax relief on up to $175,000 of primary residence market value for qualifying veterans with permanent and total service-connected disability.

Tennessee waives the annual state specialty plate registration fee for one plate for qualifying veterans rated 100 percent permanent and total service-connected.

See every Tennessee benefit by rating

Get ready for your appointment

  • Your DD-214 or other discharge papers
  • Any VA decision letters you have received
  • Medical records you want to discuss

Full appointment checklist

Starting a new claim? Ask about an intent to file

Ask the office about VA Form 21-0966 to preserve a potential benefits start date while gathering evidence. Check your intent to file deadline.

Search or filter Tennessee listings

Nearby counties

Sources and method

ACS 2020-2024; VA FY2025; geography/locations/benefits 2026; adjacency 2024. Distances: straight line from county center. The summary paragraph was drafted by AI from the facts on this page and checked automatically against them. Full method.

VA-accredited attorneys and claims agents near Shelby County

Distances are straight-line estimates between county internal points. Representatives may serve clients outside their local area.

Michael Wener

Claims agent · Memphis · TN · In your county

VA-accredited since 2022 · checked

VA accreditation number 53240

3.7 · 66 reviews · Firm rating

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Send a consultation request to Michael Wener

Your request goes straight to Michael Wener's email on file with VA. It's free, and they reply to you directly.

Your state: Tennessee

Jon Guirl

Claims agent · Millington · TN · In your county

VA-accredited since 2026 · checked

VA accreditation number 62147

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Claim this profile, free

Send a consultation request to Jon Guirl

Your request goes straight to Jon Guirl's email on file with VA. It's free, and they reply to you directly.

Your state: Tennessee

Charles Norwood

Claims agent · Memphis · TN · In your county

VA-accredited since 2015 · checked

VA accreditation number 33661

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Claim this profile, free

Send a consultation request to Charles Norwood

Your request goes straight to Charles Norwood's email on file with VA. It's free, and they reply to you directly.

Your state: Tennessee

VA-accredited attorneys in Tennessee

Claim Raven is not a law firm and does not give legal advice. We do not recommend or endorse any attorney or claims agent. Listings come from VA's public accreditation records. Paid placements are advertising. Check an attorney's accreditation on VA's accreditation search (opens in a new tab) before you hire them.

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