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Franklin County, VA Veterans Service Office (VSO): phone and address

Find Virginia Department of Veterans Services claims contacts for Franklin County.

Offices for Franklin County

Other offices serving Franklin County

Salem VA Medical Center/Roanoke Office

Virginia Department of Veterans Services

Type of help
Claims assistance
Location
Salem

Veterans benefits and claims assistance. Contact the provider to confirm how to get help.

Area served: Alleghany County, Botetourt County, Buchanan County, Covington City, Craig County, Floyd County, Franklin County, Henry County, Montgomery County, Patrick County, Radford City, Roanoke County, Roanoke City, Salem City.

1970 Roanoke Blvd, Salem, VA 24153

Hours are not confirmed. Call before visiting.

Help from anywhere in Virginia

Getting help in Franklin County

DVS lists the offices shown for this service area. Call or request an appointment before visiting; some sites require military installation access.

Virginia DVS office locator (opens in a new tab) · 2026 Census county and city roster (opens in a new tab)

Office closed right now?

Call the Claim Raven 24-hour VSO prep line to get your records ready before your appointment. Claim Raven is not a VSO office. Your VSO's number is listed above.

Call (833) 387-1649

Veterans in Franklin County

The ACS estimates about 3,530, give or take 433 civilian veterans in Franklin County.

By ACS estimates, Franklin County has the 37th largest veteran population among Virginia's 133 counties and equivalents.

Share of civilian veterans, ACS 2020-2024
MeasureFranklin CountyVirginiaUnited States
Share with a service-connected rating27 percent

below the Virginia share; below the national share.

35 percent30 percent
Share rated 70 percent or higher14 percent

below the Virginia share; above the national share.

16 percent13 percent

Veterans 75 and older in Franklin County number about 1,130, give or take 215; their 32 percent share is above Virginia's 19 percent.

Veterans under 35 account for 5 percent; a small survey sample; treat as rough in Franklin County; the survey figures do not support a state comparison.

Franklin County has about 502, give or take 197 women veterans, making up 14 percent of its veterans compared with 15 percent in Virginia.

Income, work and education in Franklin County

Census ACS 2020-2024 estimates and 90% margins of error
MeasureFranklin CountyVirginiaUnited States
Veteran median income, age 18 and over with income$49,183 ± $7,409$73,248 ± $784$54,224 ± $147
Nonveteran median income, age 18 and over with income$34,657 ± $1,932$44,636 ± $229$41,154 ± $99
Veterans below poverty level, age 18 and over6.5% ± 4.3 points; small survey sample; treat as roughNot comparedNot compared
Veterans with a disability, age 18 and over24.9% ± 5.2 points23.6% ± 0.4 points30.7% ± 0.1 points
Employed share of veterans, ages 18 to 6465.1% ± 9.9 points79.3% ± 0.3 points73.9% ± 0.2 points
Unemployed share of veterans in the labor force, ages 18 to 642.7% ± 4.5 points; small survey sample; treat as roughNot comparedNot compared
Veterans with high school or more, age 25 and over92.1% ± 3.6 points96.4% ± 0.2 points95.5% ± 0.1 points
Veterans with a bachelor’s degree or more, age 25 and over35.9% ± 4.7 points44.0% ± 0.6 points31.8% ± 0.2 points

Income is in 2024 dollars. These figures describe civilians. Poverty and disability shares use veterans whose poverty status is determined. Census disability measures daily functioning, not a VA service-connected rating. Tables and method.

VA projects fewer veterans here in 2035: about 3,000 on September 30, 2035, compared with 4,000 on September 30, 2026. VetPop2023 projections are rounded to the nearest 1,000 as VA directs. Projection source and method.

VA disability compensation in Franklin County

VA reports 1,271 veterans in Franklin County receiving disability compensation in FY2025.

VA recipients by service-connected rating, FY2025
Rating groupRecipients
0 to 20 percent245
30 to 40 percent132
50 to 60 percent161
70 to 90 percent396
100 percent337

FY2019: 806 recipients. Change to FY2025: +465.

VA does not publish some small counts. Those show as “Not published.” VA county compensation data (opens in a new tab).

VA home loans in Franklin County

In 2025, lenders reported 132 VA-backed home loans out of 1,388 home loans made in Franklin County (9.5% VA), under the federal Home Mortgage Disclosure Act (HMDA).

Average VA loan amount reported: about $386,000.

The 2026 FHFA one-unit county loan limit here is $832,750. This limit matters for a VA loan only when part of your entitlement is still tied to another VA loan. VA explains remaining entitlement and loan limits (opens in a new tab).

HMDA 2025 and FHFA 2026 sources.

When they served

The largest reported service groups are Vietnam era only (about 1,030, give or take 184) and between the Vietnam and Gulf War eras (about 535, give or take 157).

For questions about Vietnam-era exposure rules, read the Agent Orange presumptive conditions list; eligibility depends on your service and condition.

VA money in Franklin County

VA reported about $32.6 million in compensation and pension spending and about $38.7 million in medical care spending in Franklin County for FY2025.

Nearest VA locations

Call to confirm hours before you go.

Outside Virginia, in Durham, NC, Durham VA Medical Center (opens in a new tab) is Franklin County's second-nearest medical center, about 86 miles in a straight line from the county center.

The second-nearest Vet Center to Franklin County is Roanoke Mobile Vet Center (opens in a new tab) in Roanoke, VA, about 19 miles in a straight line from the county center.

The state registry lists Roanoke RO (station 314); county claims jurisdiction is unconfirmed.

Veterans cemeteries and State Veterans Homes

Nearest open VA national cemetery

Salisbury National Cemetery Annex (opens in a new tab)
501 Statesville Boulevard Salisbury, NC 28144
704-636-2661

About 97.5 miles in a straight line from the county center. Burial space: open.

Closer VA national cemetery for cremated remains only

Danville National Cemetery, VA (opens in a new tab)
721 Lee Street Danville, VA 24541
704-636-2661

About 39.4 miles in a straight line from the county center. Burial space: cremation only.

Nearest VA-funded state or tribal veterans cemetery

Southwest Virginia Veterans Cemetery (opens in a new tab)
5550 Bagging Plant Rd Dublin, VA 24084
855-482-8387

About 44.3 miles in a straight line from the county center. Burial space: open.

State veterans cemeteries set their own eligibility rules.

National Cemetery Administration lists checked October 2, 2026. Cemetery coverage and distance method.

Cleanup and former military sites in Franklin County

Formerly Used Defense Sites

Military branch is not listed in the USACE FY2024 property data.

These lists use site points within county boundaries. A site may extend into another county.

For VA’s service-location rules, see the presumptive conditions list. A location listing does not establish personal exposure or eligibility.

Veterans experiencing homelessness

On one night in January 2024, Virginia Balance of State (BoS) CoC counted 37 veterans experiencing homelessness (16 sheltered, 21 unsheltered).

VA-521 is the HUD Continuum of Care (CoC) selected by this county's geographic center (polygon centroid). This Balance of State area covers communities outside separate local CoCs.

The HUD workbook reports 30 veterans for the 2019 comparison.

This is a one-night count for the whole CoC area, not a county or annual total. CoC mapping method.

If you need housing help, call the National Call Center for Homeless Veterans at 877-424-3838. You can call any time, day or night.

Your nearest VA medical center by straight-line distance is Salem VA Medical Center (opens in a new tab), 540-982-2463. Ask for the homeless coordinator.

Housing prevention and rehousing help serving Franklin County

VA's FY2026 Supportive Services for Veteran Families (SSVF) intake list names these providers. About VA SSVF (opens in a new tab).

VA homeless programs (opens in a new tab)

Cities and towns in Franklin County

  • Rocky Mount (town): about 4,950 residents
  • North Shore (unincorporated community): about 3,638 residents
  • Westlake Corner (unincorporated community): about 2,033 residents
  • Ferrum (unincorporated community): about 1,774 residents
  • Union Hall (unincorporated community): about 1,445 residents
More places (3)
  • Penhook (unincorporated community): about 1,250 residents
  • Henry Fork (unincorporated community): about 805 residents
  • Boones Mill (town): about 228 residents

Census incorporated places and census-designated places, sorted by ACS 2020-2024 population. Figures are ACS estimates for the whole place, not only the part inside this county. Places are assigned by their 2024 Census internal point and may cross county boundaries. Sources and mapping method.

Free tools and help

For the Veterans Crisis Line, dial 988 then press 1. VA crisis support (opens in a new tab)

Virginia benefits

Qualifying Virginia veterans with permanent and total disability at 100 percent, including individual unemployability, receive a principal residence and land exemption.

Virginia waives eight semesters of public college tuition and mandatory fees for qualifying spouses and children of veterans rated at least 90 percent permanently disabled.

See every Virginia benefit by rating

Get ready for your appointment

  • Your DD-214 or other discharge papers
  • Any VA decision letters you have received
  • Medical records you want to discuss

Full appointment checklist

Starting a new claim? Ask about an intent to file

Ask the office about VA Form 21-0966 to preserve a potential benefits start date while gathering evidence. Check your intent to file deadline.

Search or filter Virginia listings

Nearby counties

Sources and method

ACS 2020-2024; VA FY2025; geography/locations/benefits 2026; adjacency 2024. Distances: straight line from county center. Full method.

VA-accredited attorneys and claims agents near Franklin County

Distances are straight-line estimates between county internal points. Representatives may serve clients outside their local area.

Rikeia Vasquez

Claims agent · Ridgeway · VA · About 26 miles away

VA-accredited since 2022 · checked

VA accreditation number 52364

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Your request goes straight to Rikeia Vasquez's email on file with VA. It's free, and they reply to you directly.

Your state: Virginia

Mark Dellinger

Attorney · roanoke · VA · About 20 miles away

VA-accredited since 2015 · checked

VA accreditation number 36717

5.0 · 16 reviews · Firm rating

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Your state: Virginia

James Malphurs

Attorney · Danville · VA · About 29 miles away

VA-accredited since 2026 · checked

VA accreditation number 61900

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Your state: Virginia

Edward Feinman Jr

Attorney · Lynchburg · VA · About 46 miles away

VA-accredited since 2009 · checked

VA accreditation number 11314

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Your request goes straight to Edward Feinman Jr's email on file with VA. It's free, and they reply to you directly.

Your state: Virginia

VA-accredited attorneys in Virginia

Claim Raven is not a law firm and does not give legal advice. We do not recommend or endorse any attorney or claims agent. Listings come from VA's public accreditation records. Paid placements are advertising. Check an attorney's accreditation on VA's accreditation search (opens in a new tab) before you hire them.

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