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Norfolk City, VA Veterans Service Office (VSO): phone and address

Find Virginia Department of Veterans Services claims contacts for Norfolk City.

Norfolk city has about 23,000 veterans, give or take 1,170, and has the 6th largest veteran population among Virginia's 133 counties and equivalents by ACS estimates. Veterans under 35 make up 20 percent of the local veteran population, above Virginia's 9 percent, and women veterans make up 20 percent, above Virginia's 15 percent. The largest service era is post-9/11 only, with about 7,720 veterans, give or take 724; PACT Act exposure questions depend on where and when you served. You can seek free claims help from an accredited VSO representative at the Norfolk Office; call or request an appointment before visiting, and confirm availability before traveling. For care, the Hampton VA Medical Center is 8 miles away, and the Portsmouth VA Clinic is 7 miles away. Distances are straight-line measurements from the county center. The linked state page gives full benefit terms.

Offices for Norfolk city

Norfolk Office

Virginia Department of Veterans Services

Type of help
Claims assistance
Location
Norfolk

Veterans benefits and claims assistance. Contact the provider to confirm how to get help.

Area served: Chesapeake City, Franklin City, Isle of Wight County, Norfolk City, Portsmouth City, Southampton County, Suffolk City, Sussex County, Virginia Beach City.

6350 Center Drive, Building 5, Suite 100, Norfolk, VA 23502

Hours are not confirmed. Call before visiting.

Other offices serving Norfolk city

Portsmouth Office

Virginia Department of Veterans Services

Type of help
Claims assistance
Location
Portsmouth

Veterans benefits and claims assistance. Contact the provider to confirm how to get help.

Area served: Chesapeake City, Franklin City, Isle of Wight County, Norfolk City, Portsmouth City, Southampton County, Suffolk City, Sussex County, Virginia Beach City.

620 John Paul Jones Circle, Building 3, Portsmouth, VA 23708

Hours are not confirmed. Call before visiting.

For statewide phone and remote help, see the Virginia directory.

Getting help in Norfolk City

DVS lists the offices shown for this service area. Call or request an appointment before visiting; some sites require military installation access.

Virginia DVS office locator (opens in a new tab) · 2026 Census county and city roster (opens in a new tab)

Office closed right now?

Call the Claim Raven 24-hour VSO prep line to get your records ready before your appointment. Claim Raven is not a VSO office. Your VSO's number is listed above.

Call (833) 387-1649

Veterans in Norfolk city

The ACS estimates about 23,000, give or take 1,170 civilian veterans in Norfolk city.

By ACS estimates, Norfolk city has the 6th largest veteran population among Virginia's 133 counties and equivalents.

Share of civilian veterans, ACS 2020-2024
MeasureNorfolk cityVirginiaUnited States
Share with a service-connected rating37 percent

above the Virginia share; above the national share.

35 percent30 percent
Share rated 70 percent or higher18 percent

above the Virginia share; above the national share.

16 percent13 percent

Norfolk city has about 2,370, give or take 247 veterans 75 and older, making up 10 percent of its veterans compared with 19 percent in Virginia.

Veterans under 35 in Norfolk city number about 4,510, give or take 538; their 20 percent share is above Virginia's 9 percent.

Women veterans in Norfolk city number about 4,700, give or take 532; their 20 percent share is above Virginia's 15 percent.

Income, work and education in Norfolk city

Census ACS 2020-2024 estimates and 90% margins of error
MeasureNorfolk cityVirginiaUnited States
Veteran median income, age 18 and over with income$56,367 ± $2,524$73,248 ± $784$54,224 ± $147
Nonveteran median income, age 18 and over with income$33,445 ± $946$44,636 ± $229$41,154 ± $99
Veterans below poverty level, age 18 and over7.5% ± 1.2 points5.6% ± 0.3 points7.4% ± 0.1 points
Veterans with a disability, age 18 and over24.1% ± 2.5 points23.6% ± 0.4 points30.7% ± 0.1 points
Employed share of veterans, ages 18 to 6474.6% ± 2.1 points79.3% ± 0.3 points73.9% ± 0.2 points
Unemployed share of veterans in the labor force, ages 18 to 645.0% ± 1.9 points2.8% ± 0.2 points4.1% ± 0.1 points
Veterans with high school or more, age 25 and over97.5% ± 0.6 points96.4% ± 0.2 points95.5% ± 0.1 points
Veterans with a bachelor’s degree or more, age 25 and over35.3% ± 2.3 points44.0% ± 0.6 points31.8% ± 0.2 points

Income is in 2024 dollars. These figures describe civilians. Poverty and disability shares use veterans whose poverty status is determined. Census disability measures daily functioning, not a VA service-connected rating. Tables and method.

VA projects fewer veterans here in 2035: about 28,000 on September 30, 2035, compared with 30,000 on September 30, 2026. VetPop2023 projections are rounded to the nearest 1,000 as VA directs. Projection source and method.

VA disability compensation in Norfolk city

VA reports 10,708 veterans in Norfolk city receiving disability compensation in FY2025.

VA recipients by service-connected rating, FY2025
Rating groupRecipients
0 to 20 percent1,442
30 to 40 percent1,155
50 to 60 percent1,413
70 to 90 percent3,477
100 percent3,221

FY2019: 12,015 recipients. Change to FY2025: -1,307.

VA does not publish some small counts. Those show as “Not published.” VA county compensation data (opens in a new tab).

VA home loans in Norfolk city

In 2025, lenders reported 2,181 VA-backed home loans out of 5,291 home loans made in Norfolk city (41.2% VA), under the federal Home Mortgage Disclosure Act (HMDA).

Average VA loan amount reported: about $353,000.

The 2026 FHFA one-unit county loan limit here is $832,750. This limit matters for a VA loan only when part of your entitlement is still tied to another VA loan. VA explains remaining entitlement and loan limits (opens in a new tab).

HMDA 2025 and FHFA 2026 sources.

When they served

The largest reported service groups are post-9/11 only (about 7,720, give or take 724) and Vietnam era only (about 3,910, give or take 407).

For questions about post-9/11 exposure rules, read the PACT Act presumptive conditions list; eligibility depends on your service and condition.

VA money in Norfolk city

VA reported about $297.2 million in compensation and pension spending and about $107.6 million in medical care spending in Norfolk city for FY2025.

Nearest VA locations

Call to confirm hours before you go.

The second-nearest medical center to Norfolk city is Richmond VA Medical Center (opens in a new tab) in Richmond, VA, about 78 miles in a straight line from the county center.

The second-nearest Vet Center to Norfolk city is Chesapeake Vet Center (opens in a new tab) in Chesapeake, VA, about 11 miles in a straight line from the county center.

The state registry lists Roanoke RO (station 314); county claims jurisdiction is unconfirmed.

Veterans cemeteries and State Veterans Homes

Nearest open VA national cemetery

National Memorial Cemetery at Quantico (opens in a new tab)
18424 Joplin Road Triangle, VA 22172
703-221-2183

About 128 miles in a straight line from the county center. Burial space: open.

Nearest VA-funded state or tribal veterans cemetery

Albert G. Horton, Jr. Memorial Veterans Cemetery (opens in a new tab)
5310 Milners Rd Suffolk, VA 23434
855-482-8387

About 22.9 miles in a straight line from the county center. Burial space: open.

State veterans cemeteries set their own eligibility rules.

National Cemetery Administration lists checked October 2, 2026. Cemetery coverage and distance method.

Cleanup and former military sites in Norfolk city

EPA Superfund National Priorities List

Formerly Used Defense Sites

More former defense sites (8)

Military branch is not listed in the USACE FY2024 property data.

These lists use site points within county boundaries. A site may extend into another county.

For VA’s service-location rules, see the presumptive conditions list. A location listing does not establish personal exposure or eligibility.

Veterans experiencing homelessness

On one night in January 2024, Norfolk,Chesapeake,Suffolk/Isle of Wight, Southampton Counties CoC counted 59 veterans experiencing homelessness (45 sheltered, 14 unsheltered).

VA-501 is the HUD Continuum of Care (CoC) selected by this county's geographic center (polygon centroid).

The HUD workbook reports 66 veterans for the 2019 comparison.

This is a one-night count for the whole CoC area, not a county or annual total. CoC mapping method.

If you need housing help, call the National Call Center for Homeless Veterans at 877-424-3838. You can call any time, day or night.

Your nearest VA medical center by straight-line distance is Hampton VA Medical Center (opens in a new tab), 757-722-9961. Ask for the homeless coordinator.

Housing prevention and rehousing help serving Norfolk city

VA's FY2026 Supportive Services for Veteran Families (SSVF) intake list names these providers. About VA SSVF (opens in a new tab).

VA homeless programs (opens in a new tab)

Cities and towns in Norfolk city

  • Norfolk (city): about 233,596 residents

Census incorporated places and census-designated places, sorted by ACS 2020-2024 population. Figures are ACS estimates for the whole place, not only the part inside this county. Places are assigned by their 2024 Census internal point and may cross county boundaries. Sources and mapping method.

Free tools and help

For the Veterans Crisis Line, dial 988 then press 1. VA crisis support (opens in a new tab)

Virginia benefits

Qualifying Virginia veterans with permanent and total disability at 100 percent, including individual unemployability, receive a principal residence and land exemption.

Virginia waives eight semesters of public college tuition and mandatory fees for qualifying spouses and children of veterans rated at least 90 percent permanently disabled.

See every Virginia benefit by rating

Get ready for your appointment

  • Your DD-214 or other discharge papers
  • Any VA decision letters you have received
  • Medical records you want to discuss

Full appointment checklist

Starting a new claim? Ask about an intent to file

Ask the office about VA Form 21-0966 to preserve a potential benefits start date while gathering evidence. Check your intent to file deadline.

Search or filter Virginia listings

Nearby counties

Sources and method

ACS 2020-2024; VA FY2025; geography/locations/benefits 2026; adjacency 2024. Distances: straight line from county center. The summary paragraph was drafted by AI from the facts on this page and checked automatically against them. Full method.

VA-accredited attorneys and claims agents near Norfolk city

Distances are straight-line estimates between county internal points. Representatives may serve clients outside their local area.

Amiri Sanders

Claims agent · Norfolk · VA · In your county

VA-accredited since 2024 · checked

VA accreditation number 57674

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Your request goes straight to Amiri Sanders's email on file with VA. It's free, and they reply to you directly.

Your state: Virginia

Catherine Phillips

Attorney · Norfolk · VA · In your county

VA-accredited since 2024 · checked

VA accreditation number 57541

5.0 · 74 reviews · Firm rating

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Your request goes straight to Catherine Phillips's email on file with VA. It's free, and they reply to you directly.

Your state: Virginia

Trevor Soderholm

Attorney · Norfolk · VA · In your county

VA-accredited since 2024 · checked

VA accreditation number 56073

5.0 · 74 reviews · Firm rating

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Your request goes straight to Trevor Soderholm's email on file with VA. It's free, and they reply to you directly.

Your state: Virginia

Anna Miller

Attorney · Norfolk · VA · In your county

VA-accredited since 2025 · checked

VA accreditation number 58567

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Send a consultation request to Anna Miller

Your request goes straight to Anna Miller's email on file with VA. It's free, and they reply to you directly.

Your state: Virginia

Shanelle Williams

Attorney · Norfolk · VA · In your county

VA-accredited since 2024 · checked

VA accreditation number 56540

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Your request goes straight to Shanelle Williams's email on file with VA. It's free, and they reply to you directly.

Your state: Virginia

VA-accredited attorneys in Virginia

Claim Raven is not a law firm and does not give legal advice. We do not recommend or endorse any attorney or claims agent. Listings come from VA's public accreditation records. Paid placements are advertising. Check an attorney's accreditation on VA's accreditation search (opens in a new tab) before you hire them.

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