Find Virginia Department of Veterans Services claims contacts for Norton City.
Virginia Department of Veterans Services
Veterans benefits and claims assistance. Contact the provider to confirm how to get help.
Area served: Dickenson County, Lee County, Norton City, Scott County, Wise County.
322 Cloverleaf Square, Suite E-1, Big Stone Gap, VA 24219Hours are not confirmed. Call before visiting.
DVS lists the offices shown for this service area. Call or request an appointment before visiting; some sites require military installation access.
Virginia DVS office locator (opens in a new tab) · 2026 Census county and city roster (opens in a new tab)
Call the Claim Raven 24-hour VSO prep line to get your records ready before your appointment. Claim Raven is not a VSO office. Your VSO's number is listed above.
Call (833) 387-1649The ACS estimates about 169, give or take 75 civilian veterans in Norton city.
Among Virginia's 133 counties and equivalents, Norton city ranks 132nd by its estimated number of veterans.
| Measure | Norton city | Virginia | United States |
|---|---|---|---|
| Share with a service-connected rating | 32 percent; a small survey sample; treat as rough | Not compared | Not compared |
| Share rated 70 percent or higher | 27 percent; a small survey sample; treat as rough | Not compared | Not compared |
Veterans 75 and older account for 46 percent; a small survey sample; treat as rough in Norton city; the survey figures do not support a state comparison.
Veterans under 35 account for 7 percent; a small survey sample; treat as rough in Norton city; the survey figures do not support a state comparison.
Women veterans account for 32 percent; a small survey sample; treat as rough in Norton city; the survey figures do not support a state comparison.
| Measure | Norton city | Virginia | United States |
|---|---|---|---|
| Veteran median income, age 18 and over with income | $45,417 ± $18,043 | $73,248 ± $784 | $54,224 ± $147 |
| Nonveteran median income, age 18 and over with income | $24,844 ± $11,795 | $44,636 ± $229 | $41,154 ± $99 |
| Veterans below poverty level, age 18 and over | 16.3% ± 15.2 points; small survey sample; treat as rough | Not compared | Not compared |
| Veterans with a disability, age 18 and over | 53.6% ± 20.0 points; small survey sample; treat as rough | Not compared | Not compared |
| Employed share of veterans, ages 18 to 64 | 38.2% ± 40.2 points; small survey sample; treat as rough | Not compared | Not compared |
| Unemployed share of veterans in the labor force, ages 18 to 64 | Sample too small to report | Not compared | Not compared |
| Veterans with high school or more, age 25 and over | 95.3% ± 7.4 points | 96.4% ± 0.2 points | 95.5% ± 0.1 points |
| Veterans with a bachelor’s degree or more, age 25 and over | 5.9% ± 9.7 points; small survey sample; treat as rough | Not compared | Not compared |
Income is in 2024 dollars. These figures describe civilians. Poverty and disability shares use veterans whose poverty status is determined. Census disability measures daily functioning, not a VA service-connected rating. Tables and method.
VA projects more veterans here in 2035. VetPop2023 projections for small counties show direction only. Projection source and method.
VA reports 62 veterans in Norton city receiving disability compensation in FY2025.
| Rating group | Recipients |
|---|---|
| 0 to 20 percent | 12 |
| 30 to 40 percent | Not published |
| 50 to 60 percent | Not published |
| 70 to 90 percent | 20 |
| 100 percent | 16 |
FY2019: 83 recipients. Change to FY2025: -21.
VA does not publish some small counts. Those show as “Not published.” VA county compensation data (opens in a new tab).
In 2025, lenders reported 4 VA-backed home loans out of 33 home loans made in Norton city (12.1% VA), under the federal Home Mortgage Disclosure Act (HMDA).
Average VA loan amount reported: about $145,000.
The 2026 FHFA one-unit county loan limit here is $832,750. This limit matters for a VA loan only when part of your entitlement is still tied to another VA loan. VA explains remaining entitlement and loan limits (opens in a new tab).
The largest reported service groups are Vietnam era only (about 53, give or take 43; a small survey sample; treat as rough) and between the Korean War and Vietnam eras (about 29, give or take 43; a small survey sample; treat as rough).
VA reported about $2.7 million in compensation and pension spending and about $2.2 million in medical care spending in Norton city for FY2025.
James H. Quillen Department of Veterans Affairs Medical Center (opens in a new tab)
Corner of Lamont Street and Veterans Way, Mountain Home, TN 37684
New-patient wait for mental health: 43 days (VA, as of October 1, 2026).
New-patient wait for primary care: 15 days (VA, as of October 1, 2026).
about 45 miles in a straight line from the county center.
Norton VA Clinic (opens in a new tab)
654 Highway 58 East, Norton, VA 24273-3002
New-patient wait for mental health: 83 days (VA, as of October 1, 2026).
New-patient wait for primary care: 21 days (VA, as of October 1, 2026).
about 1 mile in a straight line from the county center.
Johnson City Vet Center (opens in a new tab)
154 West Springbrook Drive, Johnson City, TN 37604
about 42 miles in a straight line from the county center.
Huntington VA Regional Benefit Office (opens in a new tab)
640 4th Avenue, Huntington, WV 25701
about 103 miles in a straight line from the county center.
Call to confirm hours before you go.
Outside Virginia, in Asheville, NC, Charles George Department of Veterans Affairs Medical Center (opens in a new tab) is Norton city's second-nearest medical center, about 93 miles in a straight line from the county center.
Outside Virginia, in Princeton, WV, Princeton Vet Center (opens in a new tab) is Norton city's second-nearest Vet Center, about 89 miles in a straight line from the county center.
The state registry lists Roanoke RO (station 314); county claims jurisdiction is unconfirmed.
Mountain Home National Cemetery (opens in a new tab)
215 Heroes Drive Mountain Home, TN 37684
423-979-3535
About 45.1 miles in a straight line from the county center. Burial space: open.
Southwest Virginia Veterans Cemetery (opens in a new tab)
5550 Bagging Plant Rd Dublin, VA 24084
855-482-8387
About 108.4 miles in a straight line from the county center. Burial space: open.
State veterans cemeteries set their own eligibility rules.
National Cemetery Administration lists checked October 2, 2026. Cemetery coverage and distance method.
No sites from these two federal datasets were mapped to Norton city.
For VA’s service-location rules, see the presumptive conditions list. A location listing does not establish personal exposure or eligibility.
On one night in January 2024, Virginia Balance of State (BoS) CoC counted 37 veterans experiencing homelessness (16 sheltered, 21 unsheltered).
VA-521 is the HUD Continuum of Care (CoC) selected by this county's geographic center (polygon centroid). This Balance of State area covers communities outside separate local CoCs.
The HUD workbook reports 30 veterans for the 2019 comparison.
This is a one-night count for the whole CoC area, not a county or annual total. CoC mapping method.
If you need housing help, call the National Call Center for Homeless Veterans at 877-424-3838. You can call any time, day or night.
Your nearest VA medical center by straight-line distance is James H. Quillen Department of Veterans Affairs Medical Center (opens in a new tab), 423-926-1171. Ask for the homeless coordinator.
VA's FY2026 Supportive Services for Veteran Families (SSVF) intake list names these providers. About VA SSVF (opens in a new tab).
Census incorporated places and census-designated places, sorted by ACS 2020-2024 population. Figures are ACS estimates for the whole place, not only the part inside this county. Places are assigned by their 2024 Census internal point and may cross county boundaries. Sources and mapping method.
For the Veterans Crisis Line, dial 988 then press 1. VA crisis support (opens in a new tab)
Qualifying Virginia veterans with permanent and total disability at 100 percent, including individual unemployability, receive a principal residence and land exemption.
Virginia waives eight semesters of public college tuition and mandatory fees for qualifying spouses and children of veterans rated at least 90 percent permanently disabled.
Ask the office about VA Form 21-0966 to preserve a potential benefits start date while gathering evidence. Check your intent to file deadline.
ACS 2020-2024; VA FY2025; geography/locations/benefits 2026; adjacency 2024. Distances: straight line from county center. Full method.
Distances are straight-line estimates between county internal points. Representatives may serve clients outside their local area.
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