Find Virginia Department of Veterans Services claims contacts for Washington County.
Virginia Department of Veterans Services
Veterans benefits and claims assistance. Contact the provider to confirm how to get help.
Area served: Bristol City, Russell County, Scott County, Smyth County, Washington County.
202 Abingdon Place, Abingdon, VA 24211Hours are not confirmed. Call before visiting.
For statewide phone and remote help, see the Virginia directory.
DVS lists the offices shown for this service area. Call or request an appointment before visiting; some sites require military installation access.
Virginia DVS office locator (opens in a new tab) · 2026 Census county and city roster (opens in a new tab)
Call the Claim Raven 24-hour VSO prep line to get your records ready before your appointment. Claim Raven is not a VSO office. Your VSO's number is listed above.
Call (833) 387-1649The ACS estimates about 3,720, give or take 427 civilian veterans in Washington County.
By ACS estimates, Washington County has the 33rd largest veteran population among Virginia's 133 counties and equivalents.
| Measure | Washington County | Virginia | United States |
|---|---|---|---|
| Share with a service-connected rating | 29 percent below the Virginia share; below the national share. | 35 percent | 30 percent |
| Share rated 70 percent or higher | 15 percent below the Virginia share; above the national share. | 16 percent | 13 percent |
Veterans 75 and older in Washington County number about 1,110, give or take 202; their 30 percent share is above Virginia's 19 percent.
Veterans under 35 account for 7 percent; a small survey sample; treat as rough in Washington County; the survey figures do not support a state comparison.
Washington County has about 306, give or take 124 women veterans, making up 8 percent of its veterans compared with 15 percent in Virginia.
| Measure | Washington County | Virginia | United States |
|---|---|---|---|
| Veteran median income, age 18 and over with income | $45,848 ± $3,051 | $73,248 ± $784 | $54,224 ± $147 |
| Nonveteran median income, age 18 and over with income | $33,641 ± $1,361 | $44,636 ± $229 | $41,154 ± $99 |
| Veterans below poverty level, age 18 and over | 8.6% ± 4.2 points; small survey sample; treat as rough | Not compared | Not compared |
| Veterans with a disability, age 18 and over | 40.1% ± 6.1 points | 23.6% ± 0.4 points | 30.7% ± 0.1 points |
| Employed share of veterans, ages 18 to 64 | 64.1% ± 8.9 points | 79.3% ± 0.3 points | 73.9% ± 0.2 points |
| Unemployed share of veterans in the labor force, ages 18 to 64 | 1.9% ± 3.8 points; small survey sample; treat as rough | Not compared | Not compared |
| Veterans with high school or more, age 25 and over | 92.7% ± 2.9 points | 96.4% ± 0.2 points | 95.5% ± 0.1 points |
| Veterans with a bachelor’s degree or more, age 25 and over | 26.9% ± 4.4 points | 44.0% ± 0.6 points | 31.8% ± 0.2 points |
Income is in 2024 dollars. These figures describe civilians. Poverty and disability shares use veterans whose poverty status is determined. Census disability measures daily functioning, not a VA service-connected rating. Tables and method.
VA projects fewer veterans here in 2035: about 3,000 on September 30, 2035, compared with 4,000 on September 30, 2026. VetPop2023 projections are rounded to the nearest 1,000 as VA directs. Projection source and method.
VA reports 1,102 veterans in Washington County receiving disability compensation in FY2025.
| Rating group | Recipients |
|---|---|
| 0 to 20 percent | 223 |
| 30 to 40 percent | 131 |
| 50 to 60 percent | 145 |
| 70 to 90 percent | 322 |
| 100 percent | 281 |
FY2019: 913 recipients. Change to FY2025: +189.
VA does not publish some small counts. Those show as “Not published.” VA county compensation data (opens in a new tab).
In 2025, lenders reported 85 VA-backed home loans out of 1,070 home loans made in Washington County (7.9% VA), under the federal Home Mortgage Disclosure Act (HMDA).
Average VA loan amount reported: about $313,000.
The 2026 FHFA one-unit county loan limit here is $832,750. This limit matters for a VA loan only when part of your entitlement is still tied to another VA loan. VA explains remaining entitlement and loan limits (opens in a new tab).
The largest reported service groups are Vietnam era only (about 1,320, give or take 241) and post-9/11 only (about 675, give or take 196).
For questions about Vietnam-era exposure rules, read the Agent Orange presumptive conditions list; eligibility depends on your service and condition.
VA reported about $31.2 million in compensation and pension spending and about $30.6 million in medical care spending in Washington County for FY2025.
James H. Quillen Department of Veterans Affairs Medical Center (opens in a new tab)
Corner of Lamont Street and Veterans Way, Mountain Home, TN 37684
New-patient wait for mental health: 43 days (VA, as of October 1, 2026).
New-patient wait for primary care: 15 days (VA, as of October 1, 2026).
about 38 miles in a straight line from the county center.
Bristol VA Clinic (opens in a new tab)
3130 Lee Highway, Preston Square, Suite 201, Bristol, VA 24202-5943
New-patient wait for primary care: 32 days (VA, as of October 1, 2026).
New-patient wait for mental health: 0 days (VA, as of October 1, 2026).
about 13 miles in a straight line from the county center.
Johnson City Vet Center (opens in a new tab)
154 West Springbrook Drive, Johnson City, TN 37604
about 37 miles in a straight line from the county center.
Winston-Salem VA Regional Benefit Office (opens in a new tab)
251 N. Main Street, Winston-Salem, NC 27155
about 105 miles in a straight line from the county center.
Call to confirm hours before you go.
Outside Virginia, in Beckley, WV, Beckley VA Medical Center (opens in a new tab) is Washington County's second-nearest medical center, about 82 miles in a straight line from the county center.
Outside Virginia, in Princeton, WV, Princeton Vet Center (opens in a new tab) is Washington County's second-nearest Vet Center, about 63 miles in a straight line from the county center.
The state registry lists Roanoke RO (station 314); county claims jurisdiction is unconfirmed.
Mountain Home National Cemetery (opens in a new tab)
215 Heroes Drive Mountain Home, TN 37684
423-979-3535
About 38.3 miles in a straight line from the county center. Burial space: open.
Southwest Virginia Veterans Cemetery (opens in a new tab)
5550 Bagging Plant Rd Dublin, VA 24084
855-482-8387
About 74.7 miles in a straight line from the county center. Burial space: open.
State veterans cemeteries set their own eligibility rules.
National Cemetery Administration lists checked October 2, 2026. Cemetery coverage and distance method.
No sites from these two federal datasets were mapped to Washington County.
For VA’s service-location rules, see the presumptive conditions list. A location listing does not establish personal exposure or eligibility.
On one night in January 2024, Virginia Balance of State (BoS) CoC counted 37 veterans experiencing homelessness (16 sheltered, 21 unsheltered).
VA-521 is the HUD Continuum of Care (CoC) selected by this county's geographic center (polygon centroid). This Balance of State area covers communities outside separate local CoCs.
The HUD workbook reports 30 veterans for the 2019 comparison.
This is a one-night count for the whole CoC area, not a county or annual total. CoC mapping method.
If you need housing help, call the National Call Center for Homeless Veterans at 877-424-3838. You can call any time, day or night.
Your nearest VA medical center by straight-line distance is James H. Quillen Department of Veterans Affairs Medical Center (opens in a new tab), 423-926-1171. Ask for the homeless coordinator.
VA's FY2026 Supportive Services for Veteran Families (SSVF) intake list names these providers. About VA SSVF (opens in a new tab).
Census incorporated places and census-designated places, sorted by ACS 2020-2024 population. Figures are ACS estimates for the whole place, not only the part inside this county. Places are assigned by their 2024 Census internal point and may cross county boundaries. Sources and mapping method.
For the Veterans Crisis Line, dial 988 then press 1. VA crisis support (opens in a new tab)
Qualifying Virginia veterans with permanent and total disability at 100 percent, including individual unemployability, receive a principal residence and land exemption.
Virginia waives eight semesters of public college tuition and mandatory fees for qualifying spouses and children of veterans rated at least 90 percent permanently disabled.
Ask the office about VA Form 21-0966 to preserve a potential benefits start date while gathering evidence. Check your intent to file deadline.
ACS 2020-2024; VA FY2025; geography/locations/benefits 2026; adjacency 2024. Distances: straight line from county center. Full method.
Distances are straight-line estimates between county internal points. Representatives may serve clients outside their local area.
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