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Jacqueline Imboden

Claims agent · Hill and Ponton, PA

Deland, FL

VA-accredited since
2026
Google rating
4.3
121 firm reviews
Google reviews mention VA claims
4

Google ratings

4.3121 reviews
5 92
4 7
3 1
2 3
1 18

Clients mention appeal cases, disability claims and disability rating.

Firm reviewsAs of 10-2026
Google reviewer★★★★★

This firm did an outstanding job on my VA claim. Shelly Marks was my attorney. I highly recommend her and her team!

Tasha P.★★★★☆

I had a truly wonderful experience with Hill & Ponton, P.A. VA Disability Law Firm. From the very beginning, I felt supported and understood. Felicia was incredibly helpful and knowledgeable. She was compassionate, patient, and took the time to answer every single question I had. She made sure I understood the process and never made me feel rushed or overlooked. Josh was amazing as well. He kept me informed every step of the way and made sure I always knew what was happening with my case. His communication and professionalism gave me so much peace of mind. To my surprise, they even sent me a welcoming gift, which was such a thoughtful touch. It truly made me feel seen and appreciated as a client. I’m so grateful for their dedication and care. I highly recommend Hill & Ponton to any veteran seeking support with their VA disability claim.

Scott J.★★★★★

So, I am a very new client. I did my due diligence prior to contacting Hill & Ponton. I considered a number of criteria, but the impressively high success rating, their obviously thorough vetting process and, in my case, I was happy to see they are in my local vacinity. I don't forsee that really coming into play, but it's nice to know. I can't yet speak to my personal results in terms of increasing my rating, but I can say that so far, I have had prompt and considerate communication, Professionalism and clear, simple, easy to understand terms. I see some reviews complaining about "high costs" As many of you know, the VA claims process is daunting. To have such a reputable company handle everything for you and guarantee results is almost invaluable. So you only pay 30% of any back pay plus expenditure reimbursment. You end up with roughly 70% of your back pay. That is likely to be a significant amount. In my opinion, that is almost a bonus. From that point on, you receive the fair, tax free and significant funds you desererve for the rest of your life along with myriad benefits including the possibility of never paying property tax ever again depending on the state you live in. Maybe it's better to look at the big picture.

Brian B.★★★★☆

I have used Hill & Ponton for a few years now. They were able to help get me to the rating I deserved after years of back and forth through the VA. In the begining with them it was fantastic, very communitive had a personal doctor do my diagnosis for my symptoms and was able to answer all my questions. As time went on throughout the years I did notice this communication start to fade and it became very hard to get a hold of them or hear back within a reasonable timeframe. The fee is high as well at 30% That's my only criticism though. I would recommend using them if your stuck at a lower rate and don't know what your doing with the VA.

James N.★★★★★

So far with Hill and Ponton going through their intake process I am highly satisfied with the help I received. My attorney is Stacey Clark and though she just received my claim I can only imagine the more satisfied I will be after my claim is officially completed! I will provide updates as I go! Thank you Hill and Ponton and Stacey Clark! Update 6 SEP 25: Stacey Clark and her team have been moving diligently on my claim they have asked for far more paperwork then I've been asked and I believe that's a good sign because she's trying to get a better idea on my case which makes me feel better about everything! Thank you Hill and Ponton and Stacey Clark! Update 17 SEP 25: I was just approved for the benefits I was entitled to thanks to Hill and ponton and Stacey I am very impressed on how fast everything was handled! Thank you once one again and I more than definitely recommend this firm while trying to secure benefits!

Background and record

From Google

  • Identifies as veteran-owned
  • Wheelchair-accessible entrance
  • Practice areas: Veterans organization

About the firm

1607 FL-15 Alt Ste 12, DeLand, FL 32720

Office hours

Monday to Thursday
8:30AM-5PM
Friday
8:30AM-4PM
Saturday and Sunday
Closed

Also at Hill and Ponton, PA

Questions to ask on your first call

  1. Have you handled claims like mine, for this condition and at this stage?
  2. What will you charge, and will you put it in a written fee agreement?
  3. Who will work on my case day to day, and how do I reach them?
  4. What evidence do you need from me, and what will you get yourselves?
  5. How long do cases like mine usually take, and how will you keep me updated?

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Your state: Florida

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