James Fee

I love them. They are the best law firm there is.

Their staff does not really answer the emails and if they do, they do after a while without even reading your question. Avoid at all cost...

EDIT: An associate at the firm eventually stepped in and helped me collect my payment. Adjusted to 3 stars because I still had to spend hours on this problem. -------------------------------------------------- I was not paid the settlement funds I was told I had been paid. Since then, I have received conflicting information about when the alleged payment was sent, and despite requesting proof or a receipt showing the payment, I have not received adequate documentation resolving the issue. I was also promised a follow-up that never came. When I called and asked to speak with a supervisor, I was told a supervisor would call me back. That call never came either. The lack of accountability and transparency has been extremely frustrating. I spent hours completing the required information, communicating with representatives, and following up about money that I still have not received. Meanwhile, the firm has my personal information and is responsible for handling funds that I was told would be paid to me. At this point, I should not have to repeatedly call and email simply to determine what happened to my payment. If the firm maintains that payment was sent, it should be able to provide clear documentation showing exactly when, where, and how it was sent. Based on my experience with the payment process and the handling of my attempts to resolve it, I cannot recommend this firm.

Yikes. Tried to hire these guys but their website had no place to submit a new case. So I emailed and was sent a link to the same website. So I called and the guy that answered the phone was instantly defensive when I asked if they are a law firm because it was unclear and he literally said “I don’t know what they do here. I cannot answer that question. I only answer the calls and forward them to a voicemail.” Attempting to clarify, I asked if he k ew at all what the company he is the receptionist for does, he said very defensively “no. I just answer the phone. Do you want to be forwarded to the voicemail?” Weird 🙄

I don't get the negative reviews. This firm makes it so easy to get settlements and 40% is standard for ANY firm... Unfortunately. The website is easy to use. They communicate well and I always love seeing those payments pop up in my account.