Leon Jones Jr

Thank you for such a generous review. It has been a pleasure working with you and I look forward to doing more business together.

Thank you so much for this wonderful review and for trusting Big Rock Legacy Law Group to serve you and your husband. We are truly grateful that you had such a positive experience with both Mr. Jones and our team. One of our highest priorities is making sure our clients not only receive quality legal services, but also feel heard, comfortable, and confident that they understand every document and every decision being made. Knowing that you felt cared for, listened to, and well-informed means a great deal to us. Thank you especially for saying that Big Rock Legacy Law Group is a company you can trust. There is no greater compliment we could receive. It was truly our pleasure serving you both, and we appreciate you allowing us to be a part of protecting your family and your legacy.

Ms. Garland, while I disagree with your assessment, I will say that I did all I could to properly handle your request. We had to take 15 days to refund because our bank requires us to verify the funds. The only way we can verify those funds is to send a check after the funds have been processed from the 2 cards you used to pay half the initial retainer. You had no problem paying the one-half retainer, but instead of having a conversation with me after reading the Engagement letter you decided our rates were too high and terminated our services. After you yelled at me over the phone as I attempted to explain how we would refund your payment, you then write this review. As a small business owner, I do the very best I can to work with all clients to provide the best service I can. When we met it was pleasant and you decided to hire our firm. We could have worked this out without the negative review, but that is the route you chose after you received your refund. We do wish you well.

Mr. Hoffman, this is an unfair account of what took place. Prior to the court hearing you and I discussed case and I provided you with what I believed to be the outcome considering the considerable negatives we had working against us. You made the final decision and we ended the call with you satisfied with our representation. I do have the transcript and a recording of the call. Once the order was signed by the Judge a copy was sent to you and you sent us a note of gratitude. Please know I have never coerced a client to do anything. I only present options and give you my best assessment. We did not fail you because you had information regarding your case throughout the process and we did not hide any information. Regarding robbing you account dry, we set you up on a payment plan and worked with you as you made payments although we were working throughout this case which ended a few months ago at this point. This is the first I am hearing that you were dissatisfied with our services. You could have given me an opportunity to discuss this and possibly reach a resolution rather than write this review that doesn't tell the whole story and paints an unfair picture.