Why am I being asked to consent to AI processing?

Overview

Claim and document content can include medical, service, identity, and other sensitive information. Claim Raven requests a separate choice before covered account tools send that content through AI processing. General account terms and a VA connection are not treated as the same choice. Read the current notice before opting in The notice explains that submitted content may be sent to contracted AI providers, provider safety retention may apply, and masking is best effort on supported text paths. Raw visual analysis can occur before masking. Submit only material you are authorized to use.

What your choice controls

AI consent is separate from other account actions Action Effect Enable AI consent Allows future use of covered AI-powered account tools, subject to authentication, tool access, credit limits, and the current notice Turn AI consent off Blocks future consent-dependent AI processing until you opt in again Connect or disconnect VA Controls the separate authorized VA data connection; it does not grant or revoke AI consent Delete a saved output or account Uses the tool-specific deletion control or account-deletion process; turning consent off is not deletion

Make an informed choice

Identify the tool and material Know which AI tool you are opening and what text, image, or document it may process. Your decision is tied to a specific intended use. Read the notice and Privacy Policy Review provider processing, masking limits, tool-specific storage, retention, and available deletion controls. Do not assume every tool handles source files and outputs the same way. You understand the stated handling before submission. Submit the minimum necessary Remove unrelated pages and unnecessary identifiers when that is safe and does not change the document you intend to analyze. Never enter credentials, passwords, or multifactor codes. AI processing receives no more sensitive material than the task requires. Choose enable or leave disabled Opt in only if you understand and accept the current notice. Leaving consent disabled prevents use of covered tools but does not prevent ordinary non-AI account use. The choice remains yours. Review and delete separately Check every AI output for accuracy. Use the applicable tool's deletion control or account-deletion process when you want stored information removed. Consent, accuracy review, and deletion remain separate controls. Revocation is prospective Turning AI consent off controls future consent-dependent processing. It does not automatically delete saved conversations, attachments, drafts, analyses, or account data, cancel a subscription, or disconnect a VA connection.

If consent behavior is unclear

If consent behavior is unclear An AI tool remains disabled after you opted in Confirm the Settings control shows consent enabled Reload the tool once Confirm you are signed in to the intended account Check the tool's separate access or credit requirement Do not resubmit sensitive material repeatedly. Contact support with the tool name and visible error. You want to stop future AI processing Open Settings Turn AI data consent off Confirm the saved preference Review tool-specific deletion controls separately Future consent-dependent processing stays blocked until you opt in again; use separate controls for stored information. Email help@claimraven.com with the tool name and a synthetic description. Do not attach the sensitive source material to a general support request.

Privacy and account guidance

Privacy and account guidance What happens to data sent to AI vendors /help-center/privacy-and-security/faq-ai-vendor-data How Claim Raven protects data /help-center/privacy-and-security/faq-is-data-secure How to request account deletion /help-center/privacy-and-security/faq-delete-account Read the Privacy Policy /privacy-policy

More information

Review your AI consent preference Open Settings to see the current account choice. Changing it does not delete saved data or disconnect VA. Open Settings /settings

Common questions