Dr. Todd Finnerty's $600 records-review nexus letter and $1,500 psychological examination are different purchases. The lower price does not include everything in the higher one, and the examination is not automatically necessary simply because it costs more.
My view is that NexusLetters.com is worth considering when the medical question fits a psychologist's scope and you can accommodate a queue. The public offer provides useful fee and process detail. The main buying questions are which service you need, when it will be completed, and what happens when the records do not support the conclusion you hoped for.
I built Claim Raven and have a commercial interest in this market. This is a document-based review, not firsthand use of Dr. Finnerty's service. Sources and selected public feedback were checked September 10, 2026. I did not authenticate purchases, inspect medical files, or independently certify current license standing. This article is educational, not legal or medical advice.
TL;DR
- Provider: NexusLetters.com identifies Todd Finnerty, Psy.D., as the psychologist performing its letters and examinations.
- Records-review letter: $600 per letter under the published fee schedule.
- Examination option: $1,500 for the described telehealth examination and DBQ service, with a nexus statement when applicable.
- Timing: The process page says records reviews can take about a month during busy periods; payment places the customer in the queue.
- Feedback: Praise for thoroughness appears alongside concerns about waiting and email responses. One complaint thread includes a later delivery update.
- Before paying: Confirm acceptance, scope, current turnaround, cancellation terms, and appointment authority where you will be located.
What NexusLetters.com actually offers
The process page says Dr. Finnerty is the only professional writing letters and performing examinations through this service. It distinguishes psychological work from issues that need a physician. That is a more useful starting point than the broad phrase nexus-letter doctor.
Tell the provider what evidence problem you are trying to solve. A records review can assess material already documented. An examination adds an interview and clinical assessment. Neither should be purchased merely because another veteran bought it before receiving a favorable decision.
The about page describes disability-related professional work. A forensic or disability assessment serves a different purpose from therapy. Ask what the relationship includes, whether treatment is available elsewhere, and who receives the finished report. Do not assume a purchased opinion makes the evaluator your ongoing treating clinician.
Current fee schedule
The published fees and policies list the following amounts. Confirm the exact scope before payment, particularly when several medical questions are involved.
| Listed service | Posted amount |
|---|---|
| Records-review nexus letter | $600 |
| Telehealth examination, records review, and DBQ service | $1,500 |
| Examination after a previously paid $600 records review | $900 additional |
| Sleep-apnea DBQ add-on | $160 |
| Extensive psychological independent medical examination | $2,995 |
The $1,500 service describes a 45-to-90-minute appointment and a nexus statement when applicable. The more extensive $2,995 assessment describes substantially longer examination work. These are not interchangeable names for one document. Other case-specific charges or repeat-service discounts may apply.
For the listed combination, a $600 letter plus the $160 add-on totals $760. A $600 review followed by the listed $900 examination option totals $1,500, not $2,100. Ask whether those combinations fit your case before treating the arithmetic as a quote.
What the $600 letter does not establish
A records-based opinion can be useful when the necessary diagnoses and history are already documented. It does not automatically supply a missing examination, establish every current symptom, or answer questions outside the evaluator's professional scope.
I would ask the provider to identify the question the letter will address in one sentence. Then compare that sentence with the actual reason evidence is needed. If the unanswered issue concerns something else, buying a detailed opinion about the wrong question can leave you no closer to resolving the claim.
Also clarify whether one letter can discuss several related issues or whether separate work is needed. The published unit is a letter; it should not be casually converted into a price per diagnosis. A written scope is more reliable than assumptions based on the number of conditions you hope to claim.
When an examination may be the relevant purchase
An examination adds information from an interaction with the clinician. That may matter when the required assessment cannot be completed from existing records alone. It also requires appropriate scheduling, location authority, and preparation for the specific service.
Ask what the examination includes and what it leaves out. Does the quoted service include a DBQ, a narrative report, an opinion, or only some of these? Does it involve extended testing? What happens if additional records are necessary before the clinician can finish?
The highest-priced option should not become the default simply because a claim matters to you. Start with the evidence need and compare the least extensive service that appropriately addresses it. If the clinician recommends a larger assessment, ask for the reason in terms of the work required, rather than a promised rating result.
Acceptance, payment, and the queue
The how-it-works page describes a free initial consultation, record transfer, and advance payment. It says payment places a records-review customer in the work queue. It also says the practice itself does not offer installments, although third-party checkout options may be available.
That means the date of your first email is not necessarily the date your paid work entered the queue. Ask for confirmation that the case has been accepted, the necessary records arrived, payment was received, and the expected completion window is understood.
If a checkout offers financing, review that agreement separately. A payment plan can change when cash leaves your account without changing the professional fee or the obligation to repay the financing provider. I did not verify individual financing eligibility or a current personalized installment offer.
Turnaround and a real deadline
The process description says records reviews may take a month in busy periods and asks customers to identify an approaching VA deadline. That is an estimate and an invitation to discuss timing, not a guarantee that every urgent request will be accommodated.
State the actual deadline before paying and ask whether the completed document can reasonably arrive beforehand. Include the possibility of missing records, an additional question, or a correction. If delivery is uncertain, discuss the situation with qualified help rather than assuming a commercial provider can change an official deadline.
I would also distinguish the appointment date from the report date. An available examination slot does not necessarily mean the signed report will be ready immediately afterward. The schedule should explain the full sequence, including review before the appointment and completion afterward.
Public feedback: what customers liked
Feedback checked September 10, 2026. A commenter in a June 2024 Reddit discussion wrote, “His nexus was so freaking thorough I couldn’t believe it.” The thread includes favorable self-reported experiences, but I did not verify transactions or underlying VA decisions.
The positive signal in the selected sample is that some customers perceived the written reasoning as detailed and useful for explaining their medical connection.
That is worth considering as feedback about the work product. It does not establish that the letter caused an award or would be necessary for a different veteran. A useful pre-purchase question is what records and medical reasoning the finished report will address, not whether another customer reached a particular percentage.
Public feedback: delays and the later update
In a November 2024 Reddit thread, the original poster wrote, “It’s been 4 weeks since I paid for nexus and not getting a response to emails.” That account raises a specific concern about waiting and communication.
The same poster returned in February 2025 and said the letter had arrived after about five or six weeks. That later update belongs beside the complaint. The thread should not be presented as proof that the customer never received the work.
The negative signal in this selected sample concerns uncertainty while waiting for paid work and difficulty obtaining an email response, with a later delivery update limiting the original complaint.
I cannot establish a current average turnaround from this historical account. The appropriate response is to confirm the current queue, expected contact process, and escalation route before payment. A resolved delivery issue can still contain useful service feedback without becoming an unresolved allegation.
What I take from the mixed feedback
The buying decision should separate report quality from scheduling reliability: ask what the clinician will assess and obtain a current written delivery expectation before joining the paid queue.
Both can matter at once. A thorough report delivered too late for your intended use may not solve the immediate problem. Fast delivery of a report that misses the medical issue is not a better outcome. Define the work and the schedule together.
This was a convenience sample found through exact-brand Reddit and open-web searches. Purchases, medical records, and claimed outcomes were not independently verified, and the sample cannot predict a customer's result.
Cancellation, unfavorable findings, and follow-up
The fees and policies discuss charges, missed appointments, and limits on guaranteed outcomes. I did not establish an unconditional full-refund promise for every unsupported opinion or cancellation stage. Ask what happens before work, during review, after examination, and after report delivery.
The value-of-working-with-Dr.-Finnerty page describes written follow-up after a denial when the customer provides the decision and related records. It also describes queue-related delays. Confirm the current included scope; a written medical response is different from representation in an appeal.
Ask whether a correction to a date or records reference is handled differently from a new medical question. If you obtain significant new evidence after delivery, the provider may need a new assessment. Understanding that boundary helps you distinguish a legitimate new task from work you expected in the original price.
Privacy disclosures deserve a direct read
The policy page says the practice is not a HIPAA-covered entity and describes confidentiality practices, limited assistant access, and enterprise AI use for organizing notes or editing reports. It says Dr. Finnerty performs examinations and writes the reports. These are the provider's disclosures, not an independent security audit.
Ask which information enters each system, who can access it, and what retention applies. A statement about a tool category does not explain every configuration or data-handling arrangement. You can request clarification before sending sensitive records.
The record-transfer instructions offer secure upload and explain handling of mailed materials. Preserve your own originals. If you send paper or removable media, confirm return arrangements rather than assuming the practice will keep or return your only copy indefinitely.
Credentials and telehealth location
The practice describes Dr. Finnerty as an Ohio psychologist and discusses interstate telehealth through PSYPACT. I did not verify a live individual roster result for this article. Check current status with the Ohio Board of Psychology and relevant PSYPACT resources when arranging an appointment.
Tell the provider where you will physically be during telehealth, including travel. A practice's broad availability statement is not a substitute for confirming authority for your actual appointment. A records review and an examination may also involve different professional considerations.
Professional licensing and VA accreditation answer different questions. A psychologist's clinical credential does not by itself establish that the person represents you before VA. If you need representation, use VA's accredited-help guidance to identify the appropriate person for that role.
A private report does not control the VA decision
VA's public DBQ guidance explains available private-provider forms. Its claim-exam information says VA may request an examination when more information is needed. A purchased report does not guarantee that no further examination will be requested.
Follow the instructions for your actual case. If an appointment needs to be changed or clarified, use the official contact process. Do not treat a seller's confidence in a document as authority to disregard VA correspondence.
Read the completed report for factual accuracy while respecting the clinician's independent judgment. Confirm names, dates, and records considered. You can point out a factual mistake without asking the clinician to produce a conclusion the evidence does not support.
Who may be a good fit?
This service may suit a veteran with a defined psychological evidence question, organized records, and enough time for the current queue. The visible price schedule and identified evaluator make it possible to ask fairly specific questions before committing.
It may be a weaker fit for someone who needs a physician in another specialty, immediate delivery, ongoing treatment, or accredited representation. None of those needs should be assumed to come with a nexus-letter purchase.
Budget for professional work even if VA ultimately disagrees with the opinion. An award is not guaranteed, and a stranger's successful claim does not remove that uncertainty. The purchase should be affordable as a service, not solely as an advance against hoped-for benefits.
Alternatives and Claim Raven
Ask whether your treating professional can address the needed question and compare other qualified evaluators when appropriate. If the issue is how to proceed after a decision, free accredited VSO assistance or another appropriate representative may be the more relevant first conversation.
I built Claim Raven, which is educational software. It does not replace a psychologist's independent examination or signature. The fair comparison is the specific work you need, rather than a software price placed beside a clinical fee as if they buy the same thing.
Questions to resolve before paying
- Has my case been accepted, and what exact question will the service answer?
- Do I need records review, an examination, a DBQ, or a different specialist?
- What is the complete fee for the agreed deliverables?
- When does my place in the queue begin, and what is the current delivery estimate?
- Who handles a delayed response or a missing document?
- What cancellation, no-show, correction, and follow-up terms apply?
- What authority covers my examination location?
- Which systems receive my records, and how do retention and export work?
My buying conclusion and sources
NexusLetters.com provides enough public detail to support a meaningful comparison of scope and cost. The most useful next step is to confirm the medical question and the current schedule in writing. Read the linked policies before paying, particularly when the timing or record-handling arrangement matters to you.
All cited sources were checked September 10, 2026. Outside comments remain historical self-reports; this review includes no purchase, private-file inspection, outcome audit, or verified individual license finding.
Where to go next
Compare the nexus-letter cost guide, the Vet Nexus Letter review, and the Claim Raven blog.

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