Find veterans benefits contacts for Monroe County, New York.
If you live in Monroe County, free claims help is available from an accredited VSO representative, but call first to confirm availability, the type of help, appointment, and meeting location. The Monroe County Veterans Service Agency and NYS Veterans Services - Rochester are listed as claims contacts in Rochester; confirm with each office whether accredited claims help is available. You can also call the New York State Veterans Services appointment line for a Veterans Benefits Advisor or county service contact. Monroe County has the 6th largest veteran population among New York's 62 counties and equivalents. The largest service-era group is Vietnam era only, with about 9,590, give or take 616; Agent Orange exposure questions depend on where and when you served. The Rochester Calkins VA Clinic is 13 miles away, and the Rochester Vet Center is 12 miles away, measured in a straight line from the center of the county.
New York county veterans service agencies
Veterans benefits advice and help finding a claims appointment.
Area served: Monroe County. Physical office: Rochester, Monroe County.
125 Westfall Road, Rochester, NY 14620Hours are not confirmed. Contact the provider before planning a visit.
New York State Department of Veterans' Services
Veterans benefits advice and help finding a claims appointment.
Area served: Monroe County. Physical office: Rochester, Monroe County.
Veterans Resource Center, 447 South Avenue, Rochester, NY 14620Hours are not confirmed. Contact the provider before planning a visit.
For statewide phone and remote help, see the New York directory.
NYS Veterans Services - Rochester, Monroe County Veterans Service Agency appear in this guide. Call the provider to confirm the type of claims help, current appointment and meeting location.
Call the Claim Raven 24-hour VSO prep line to get your records ready before your appointment. Claim Raven is not a VSO office. Your VSO's number is listed above.
Call (833) 387-1649The ACS estimates about 29,700, give or take 1,240 civilian veterans in Monroe County.
By ACS estimates, Monroe County has the 6th largest veteran population among New York's 62 counties and equivalents.
| Measure | Monroe County | New York | United States |
|---|---|---|---|
| Share with a service-connected rating | 22 percent above the New York share; below the national share. | 21 percent | 30 percent |
| Share rated 70 percent or higher | 8 percent below the New York share; below the national share. | 9 percent | 13 percent |
Monroe County has about 9,540, give or take 486 veterans 75 and older, making up 32 percent of its veterans compared with 33 percent in New York.
Veterans under 35 in Monroe County number about 2,440, give or take 398; their 8 percent share is above New York's 7 percent.
Women veterans in Monroe County number about 2,580, give or take 394; their 9 percent share is above New York's 8 percent.
| Measure | Monroe County | New York | United States |
|---|---|---|---|
| Veteran median income, age 18 and over with income | $49,956 ± $2,172 | $52,375 ± $532 | $54,224 ± $147 |
| Nonveteran median income, age 18 and over with income | $42,113 ± $515 | $44,412 ± $201 | $41,154 ± $99 |
| Veterans below poverty level, age 18 and over | 6.3% ± 1.0 points | 8.5% ± 0.3 points | 7.4% ± 0.1 points |
| Veterans with a disability, age 18 and over | 28.4% ± 1.6 points | 29.4% ± 0.5 points | 30.7% ± 0.1 points |
| Employed share of veterans, ages 18 to 64 | 75.8% ± 2.9 points | 71.9% ± 0.6 points | 73.9% ± 0.2 points |
| Unemployed share of veterans in the labor force, ages 18 to 64 | 5.2% ± 2.3 points | 4.9% ± 0.4 points | 4.1% ± 0.1 points |
| Veterans with high school or more, age 25 and over | 95.4% ± 1.0 points | 94.1% ± 0.2 points | 95.5% ± 0.1 points |
| Veterans with a bachelor’s degree or more, age 25 and over | 31.9% ± 2.0 points | 29.1% ± 0.6 points | 31.8% ± 0.2 points |
Income is in 2024 dollars. These figures describe civilians. Poverty and disability shares use veterans whose poverty status is determined. Census disability measures daily functioning, not a VA service-connected rating. Tables and method.
VA projects fewer veterans here in 2035: about 21,000 on September 30, 2035, compared with 29,000 on September 30, 2026. VetPop2023 projections are rounded to the nearest 1,000 as VA directs. Projection source and method.
VA reports 8,064 veterans in Monroe County receiving disability compensation in FY2025.
| Rating group | Recipients |
|---|---|
| 0 to 20 percent | 1,895 |
| 30 to 40 percent | 985 |
| 50 to 60 percent | 969 |
| 70 to 90 percent | 2,354 |
| 100 percent | 1,861 |
FY2019: 6,934 recipients. Change to FY2025: +1,130.
VA does not publish some small counts. Those show as “Not published.” VA county compensation data (opens in a new tab).
In 2025, lenders reported 307 VA-backed home loans out of 15,921 home loans made in Monroe County (1.9% VA), under the federal Home Mortgage Disclosure Act (HMDA).
Average VA loan amount reported: about $268,000.
The 2026 FHFA one-unit county loan limit here is $832,750. This limit matters for a VA loan only when part of your entitlement is still tied to another VA loan. VA explains remaining entitlement and loan limits (opens in a new tab).
The largest reported service groups are Vietnam era only (about 9,590, give or take 616) and between the Vietnam and Gulf War eras (about 5,400, give or take 535).
For questions about Vietnam-era exposure rules, read the Agent Orange presumptive conditions list; eligibility depends on your service and condition.
VA reported about $210.8 million in compensation and pension spending and about $194.4 million in medical care spending in Monroe County for FY2025.
Batavia VA Medical Center (opens in a new tab)
222 Richmond Avenue, Batavia, NY 14020-1227
New-patient wait for mental health: 129 days (VA, as of October 1, 2026).
New-patient wait for primary care: 18 days (VA, as of October 1, 2026).
about 30 miles in a straight line from the county center.
Rochester Calkins VA Clinic (opens in a new tab)
260 Calkins Road, Rochester, NY 14623-4210
New-patient wait for mental health: 46 days (VA, as of October 1, 2026).
New-patient wait for primary care: 22 days (VA, as of October 1, 2026).
about 13 miles in a straight line from the county center.
Rochester Vet Center (opens in a new tab)
2000 South Winton Road, Building 5, Suite 201, Rochester, NY 14618
about 12 miles in a straight line from the county center.
Buffalo VA Regional Benefit Office (opens in a new tab)
130 South Elmwood Ave, Suite 601, Buffalo, NY 14202
about 65 miles in a straight line from the county center.
Call to confirm hours before you go.
The second-nearest medical center to Monroe County is Canandaigua VA Medical Center (opens in a new tab) in Canandaigua, NY, about 33 miles in a straight line from the county center.
The second-nearest Vet Center to Monroe County is Rochester Mobile Vet Center (opens in a new tab) in Rochester, NY, about 12 miles in a straight line from the county center.
The state registry lists New York RO (station 306) and Buffalo RO (station 307); county claims jurisdiction is unconfirmed.
Western New York National Cemetery (opens in a new tab)
1254 Indian Falls Road Corfu, NY 14036
585-297-1300
About 38.6 miles in a straight line from the county center. Burial space: open.
New York State Veterans Cemetery - Finger Lakes (opens in a new tab)
6632 NY-96A Romulus, NY 14541
607-379-0197
About 56.2 miles in a straight line from the county center. Burial space: open.
State veterans cemeteries set their own eligibility rules.
National Cemetery Administration lists checked October 2, 2026. Cemetery coverage and distance method.
Military branch is not listed in the USACE FY2024 property data.
These lists use site points within county boundaries. A site may extend into another county.
For VA’s service-location rules, see the presumptive conditions list. A location listing does not establish personal exposure or eligibility.
On one night in January 2024, Rochester, Irondequoit, Greece/Monroe County CoC counted 82 veterans experiencing homelessness (77 sheltered, 5 unsheltered).
NY-500 is the HUD Continuum of Care (CoC) selected by this county's geographic center (polygon centroid).
The HUD workbook reports 70 veterans for the 2019 comparison.
This is a one-night count for the whole CoC area, not a county or annual total. CoC mapping method.
If you need housing help, call the National Call Center for Homeless Veterans at 877-424-3838. You can call any time, day or night.
Your nearest VA medical center by straight-line distance is Batavia VA Medical Center (opens in a new tab), 585-297-1000. Ask for the homeless coordinator.
VA's FY2026 Supportive Services for Veteran Families (SSVF) intake list names these providers. About VA SSVF (opens in a new tab).
The National Treatment Court Resource Center lists 1 veterans treatment court in Monroe County as of December 31, 2025.
These courts connect participating veterans involved in the justice system with treatment and support. Each court sets its own eligibility rules. National Treatment Court Resource Center maps (opens in a new tab).
Census incorporated places and census-designated places, sorted by ACS 2020-2024 population. Figures are ACS estimates for the whole place, not only the part inside this county. Places are assigned by their 2024 Census internal point and may cross county boundaries. Sources and mapping method.
For the Veterans Crisis Line, dial 988 then press 1. VA crisis support (opens in a new tab)
New York localities may fully exempt qualifying primary residences of veterans with permanent and total service-connected disability.
New York provides $450 annually to qualifying children of veterans who suffered at least 40 percent disability through service during specified wartime or emergency periods.
Ask the office about VA Form 21-0966 to preserve a potential benefits start date while gathering evidence. Check your intent to file deadline.
ACS 2020-2024; VA FY2025; geography/locations/benefits 2026; adjacency 2024. Distances: straight line from county center. The summary paragraph was drafted by AI from the facts on this page and checked automatically against them. Full method.
Distances are straight-line estimates between county internal points. Representatives may serve clients outside their local area.
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