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Orleans County, NY Veterans Service Office (VSO): phone and address

Find veterans benefits contacts for Orleans County, New York.

Offices for Orleans County

Orleans County Veterans Service Agency

New York county veterans service agencies

Type of help
Benefits and claims assistance
Location
Albion

Veterans benefits advice and help finding a claims appointment.

Area served: Orleans County. Physical office: Albion, Orleans County.

13996 Route 31, Albion, NY 14411-9303

Hours are not confirmed. Contact the provider before planning a visit.

For statewide phone and remote help, see the New York directory.

Getting help in Orleans County

Orleans County Veterans Service Agency appears in this guide. Call the provider to confirm the type of claims help, current appointment and meeting location.

Official service directory (opens in a new tab)

Office closed right now?

Call the Claim Raven 24-hour VSO prep line to get your records ready before your appointment. Claim Raven is not a VSO office. Your VSO's number is listed above.

Call (833) 387-1649

Veterans in Orleans County

The ACS estimates about 2,620, give or take 359 civilian veterans in Orleans County.

Among New York's 62 counties and equivalents, Orleans County ranks 52nd by its estimated number of veterans.

Share of civilian veterans, ACS 2020-2024
MeasureOrleans CountyNew YorkUnited States
Share with a service-connected rating24 percent

above the New York share; below the national share.

21 percent30 percent
Share rated 70 percent or higher13 percent

above the New York share; the same rounded estimate as the national share.

9 percent13 percent

Orleans County has about 493, give or take 115 veterans 75 and older, making up 19 percent of its veterans compared with 33 percent in New York.

Veterans under 35 account for 12 percent; a small survey sample; treat as rough in Orleans County; the survey figures do not support a state comparison.

Women veterans in Orleans County number about 256, give or take 120; their 10 percent share is above New York's 8 percent.

Income, work and education in Orleans County

Census ACS 2020-2024 estimates and 90% margins of error
MeasureOrleans CountyNew YorkUnited States
Veteran median income, age 18 and over with income$46,638 ± $4,370$52,375 ± $532$54,224 ± $147
Nonveteran median income, age 18 and over with income$36,874 ± $1,179$44,412 ± $201$41,154 ± $99
Veterans below poverty level, age 18 and over4.3% ± 2.6 points; small survey sample; treat as roughNot comparedNot compared
Veterans with a disability, age 18 and over24.0% ± 4.6 points29.4% ± 0.5 points30.7% ± 0.1 points
Employed share of veterans, ages 18 to 6479.6% ± 11.2 points71.9% ± 0.6 points73.9% ± 0.2 points
Unemployed share of veterans in the labor force, ages 18 to 642.5% ± 3.7 points; small survey sample; treat as roughNot comparedNot compared
Veterans with high school or more, age 25 and over94.0% ± 2.8 points94.1% ± 0.2 points95.5% ± 0.1 points
Veterans with a bachelor’s degree or more, age 25 and over13.3% ± 5.3 points29.1% ± 0.6 points31.8% ± 0.2 points

Income is in 2024 dollars. These figures describe civilians. Poverty and disability shares use veterans whose poverty status is determined. Census disability measures daily functioning, not a VA service-connected rating. Tables and method.

VA projects slightly fewer veterans here by 2035; both years round to about 2,000. VetPop2023 projections are rounded to the nearest 1,000 as VA directs. Projection source and method.

VA disability compensation in Orleans County

VA reports 670 veterans in Orleans County receiving disability compensation in FY2025.

VA recipients by service-connected rating, FY2025
Rating groupRecipients
0 to 20 percent118
30 to 40 percent68
50 to 60 percent86
70 to 90 percent216
100 percent182

FY2019: 547 recipients. Change to FY2025: +123.

VA does not publish some small counts. Those show as “Not published.” VA county compensation data (opens in a new tab).

VA home loans in Orleans County

In 2025, lenders reported 26 VA-backed home loans out of 718 home loans made in Orleans County (3.6% VA), under the federal Home Mortgage Disclosure Act (HMDA).

Average VA loan amount reported: about $271,000.

The 2026 FHFA one-unit county loan limit here is $832,750. This limit matters for a VA loan only when part of your entitlement is still tied to another VA loan. VA explains remaining entitlement and loan limits (opens in a new tab).

HMDA 2025 and FHFA 2026 sources.

When they served

The largest reported service groups are Vietnam era only (about 972, give or take 202) and post-9/11 only (about 534, give or take 232).

For questions about Vietnam-era exposure rules, read the Agent Orange presumptive conditions list; eligibility depends on your service and condition.

VA money in Orleans County

VA reported about $18.6 million in compensation and pension spending and about $18.0 million in medical care spending in Orleans County for FY2025.

Nearest VA locations

Call to confirm hours before you go.

The second-nearest medical center to Orleans County is Buffalo VA Medical Center (opens in a new tab) in Buffalo, NY, about 41 miles in a straight line from the county center.

The second-nearest Vet Center to Orleans County is Rochester Mobile Vet Center (opens in a new tab) in Rochester, NY, about 36 miles in a straight line from the county center.

The state registry lists New York RO (station 306) and Buffalo RO (station 307); county claims jurisdiction is unconfirmed.

Veterans cemeteries and State Veterans Homes

Nearest open VA national cemetery

Western New York National Cemetery (opens in a new tab)
1254 Indian Falls Road Corfu, NY 14036
585-297-1300

About 23.9 miles in a straight line from the county center. Burial space: open.

Nearest VA-funded state or tribal veterans cemetery

New York State Veterans Cemetery - Finger Lakes (opens in a new tab)
6632 NY-96A Romulus, NY 14541
607-379-0197

About 80.3 miles in a straight line from the county center. Burial space: open.

State veterans cemeteries set their own eligibility rules.

National Cemetery Administration lists checked October 2, 2026. Cemetery coverage and distance method.

Cleanup and former military sites in Orleans County

EPA Superfund National Priorities List

These lists use site points within county boundaries. A site may extend into another county.

For VA’s service-location rules, see the presumptive conditions list. A location listing does not establish personal exposure or eligibility.

Veterans experiencing homelessness

On one night in January 2024, Buffalo, Niagara Falls/Erie, Niagara, Orleans, Genesee, Wyoming Counties CoC counted 66 veterans experiencing homelessness (64 sheltered, 2 unsheltered).

NY-508 is the HUD Continuum of Care (CoC) selected by this county's geographic center (polygon centroid).

The HUD workbook reports 74 veterans for the 2019 comparison.

This is a one-night count for the whole CoC area, not a county or annual total. CoC mapping method.

If you need housing help, call the National Call Center for Homeless Veterans at 877-424-3838. You can call any time, day or night.

Your nearest VA medical center by straight-line distance is Batavia VA Medical Center (opens in a new tab), 585-297-1000. Ask for the homeless coordinator.

Housing prevention and rehousing help serving Orleans County

VA's FY2026 Supportive Services for Veteran Families (SSVF) intake list names these providers. About VA SSVF (opens in a new tab).

VA homeless programs (opens in a new tab)

Cities and towns in Orleans County

  • Medina (village): about 5,770 residents
  • Albion (village): about 5,506 residents
  • Holley (village): about 1,927 residents
  • Lyndonville (village): about 771 residents

Census incorporated places and census-designated places, sorted by ACS 2020-2024 population. Figures are ACS estimates for the whole place, not only the part inside this county. Places are assigned by their 2024 Census internal point and may cross county boundaries. Sources and mapping method.

Free tools and help

For the Veterans Crisis Line, dial 988 then press 1. VA crisis support (opens in a new tab)

New York benefits

New York localities may fully exempt qualifying primary residences of veterans with permanent and total service-connected disability.

New York provides $450 annually to qualifying children of veterans who suffered at least 40 percent disability through service during specified wartime or emergency periods.

See every New York benefit by rating

Get ready for your appointment

  • Your DD-214 or other discharge papers
  • Any VA decision letters you have received
  • Medical records you want to discuss

Full appointment checklist

Starting a new claim? Ask about an intent to file

Ask the office about VA Form 21-0966 to preserve a potential benefits start date while gathering evidence. Check your intent to file deadline.

Search or filter New York listings

Nearby counties

Sources and method

ACS 2020-2024; VA FY2025; geography/locations/benefits 2026; adjacency 2024. Distances: straight line from county center. Full method.

VA-accredited attorneys and claims agents near Orleans County

Distances are straight-line estimates between county internal points. Representatives may serve clients outside their local area.

Kathleen Devereaux

Attorney · Amherst · NY · About 50 miles away

VA-accredited since 2013 · checked

VA accreditation number 27783

4.8 · 24 reviews · Firm rating

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Your request goes straight to Kathleen Devereaux's email on file with VA. It's free, and they reply to you directly.

Your state: New York

John Hunt

Claims agent · Henrietta · NY · About 26 miles away

VA-accredited since 2015 · checked

VA accreditation number 33738

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Your request goes straight to John Hunt's email on file with VA. It's free, and they reply to you directly.

Your state: New York

Christopher Pashler

Attorney · Amherst · NY · About 50 miles away

VA-accredited since 2013 · checked

VA accreditation number 28314

4.8 · 24 reviews · Firm rating

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Send a consultation request to Christopher Pashler

Your request goes straight to Christopher Pashler's email on file with VA. It's free, and they reply to you directly.

Your state: New York

VA-accredited attorneys in New York

Claim Raven is not a law firm and does not give legal advice. We do not recommend or endorse any attorney or claims agent. Listings come from VA's public accreditation records. Paid placements are advertising. Check an attorney's accreditation on VA's accreditation search (opens in a new tab) before you hire them.

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