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Jefferson County, WV Veterans Service Office (VSO): phone and address

Find veterans benefits and claims contacts for Jefferson in West Virginia.

Offices for Jefferson County

Other offices serving Jefferson County

Martinsburg Benefits Office

West Virginia Department of Veterans Assistance

Type of help
Claims assistance
Location
Martinsburg

Veterans benefits and claims assistance. Contact the provider to confirm how to get help.

Area served: Berkeley County, Jefferson County, Morgan County.

115 Aikens Center Suite 16, Martinsburg, WV 25404

Hours are not confirmed. Call before visiting.

Help from anywhere in West Virginia

Getting help in Jefferson County

The state benefits-office index assigns Jefferson County to the listed office. Call before visiting; the office may be outside this county.

Official state directory (opens in a new tab)

Office closed right now?

Call the Claim Raven 24-hour VSO prep line to get your records ready before your appointment. Claim Raven is not a VSO office. Your VSO's number is listed above.

Call (833) 387-1649

Veterans in Jefferson County

The ACS estimates about 4,530, give or take 391 civilian veterans in Jefferson County.

By ACS estimates, Jefferson County has the 5th largest veteran population among West Virginia's 55 counties and equivalents.

Share of civilian veterans, ACS 2020-2024
MeasureJefferson CountyWest VirginiaUnited States
Share with a service-connected rating32 percent

above the West Virginia share; above the national share.

31 percent30 percent
Share rated 70 percent or higher13 percent

below the West Virginia share; the same rounded estimate as the national share.

14 percent13 percent

Jefferson County has about 703, give or take 129 veterans 75 and older, making up 16 percent of its veterans compared with 27 percent in West Virginia.

Veterans under 35 in Jefferson County number about 428, give or take 151; their 9 percent share is above West Virginia's 7 percent.

Women veterans in Jefferson County number about 520, give or take 133; their 11 percent share is above West Virginia's 7 percent.

Income, work and education in Jefferson County

Census ACS 2020-2024 estimates and 90% margins of error
MeasureJefferson CountyWest VirginiaUnited States
Veteran median income, age 18 and over with income$81,442 ± $13,960$46,918 ± $1,173$54,224 ± $147
Nonveteran median income, age 18 and over with income$43,129 ± $1,892$32,524 ± $334$41,154 ± $99
Veterans below poverty level, age 18 and over3.7% ± 2.1 points; small survey sample; treat as roughNot comparedNot compared
Veterans with a disability, age 18 and over18.2% ± 2.9 points35.7% ± 1.0 points30.7% ± 0.1 points
Employed share of veterans, ages 18 to 6482.2% ± 5.1 points67.7% ± 1.6 points73.9% ± 0.2 points
Unemployed share of veterans in the labor force, ages 18 to 643.9% ± 3.4 points; small survey sample; treat as roughNot comparedNot compared
Veterans with high school or more, age 25 and over96.1% ± 1.8 points93.8% ± 0.6 points95.5% ± 0.1 points
Veterans with a bachelor’s degree or more, age 25 and over40.9% ± 3.6 points22.4% ± 1.0 points31.8% ± 0.2 points

Income is in 2024 dollars. These figures describe civilians. Poverty and disability shares use veterans whose poverty status is determined. Census disability measures daily functioning, not a VA service-connected rating. Tables and method.

VA projects fewer veterans here in 2035: about 4,000 on September 30, 2035, compared with 5,000 on September 30, 2026. VetPop2023 projections are rounded to the nearest 1,000 as VA directs. Projection source and method.

VA disability compensation in Jefferson County

VA reports 1,959 veterans in Jefferson County receiving disability compensation in FY2025.

VA recipients by service-connected rating, FY2025
Rating groupRecipients
0 to 20 percent311
30 to 40 percent228
50 to 60 percent250
70 to 90 percent587
100 percent583

FY2019: 1,201 recipients. Change to FY2025: +758.

VA does not publish some small counts. Those show as “Not published.” VA county compensation data (opens in a new tab).

VA home loans in Jefferson County

In 2025, lenders reported 340 VA-backed home loans out of 2,548 home loans made in Jefferson County (13.3% VA), under the federal Home Mortgage Disclosure Act (HMDA).

Average VA loan amount reported: about $450,000.

The 2026 FHFA one-unit county loan limit here is $1,249,125. This limit matters for a VA loan only when part of your entitlement is still tied to another VA loan. VA explains remaining entitlement and loan limits (opens in a new tab).

HMDA 2025 and FHFA 2026 sources.

When they served

The largest reported service groups are post-9/11 only (about 1,040, give or take 232) and Vietnam era only (about 983, give or take 173).

For questions about post-9/11 exposure rules, read the PACT Act presumptive conditions list; eligibility depends on your service and condition.

VA money in Jefferson County

VA reported about $59.1 million in compensation and pension spending and about $40.2 million in medical care spending in Jefferson County for FY2025.

Nearest VA locations

Call to confirm hours before you go.

Outside West Virginia, in Washington, DC, Washington VA Medical Center (opens in a new tab) is Jefferson County's second-nearest medical center, about 53 miles in a straight line from the county center.

Outside West Virginia, in Leesburg, VA, Leesburg Vet Center Outstation (opens in a new tab) is Jefferson County's second-nearest Vet Center, about 23 miles in a straight line from the county center.

The state registry lists Huntington RO (station 315); county claims jurisdiction is unconfirmed.

Veterans cemeteries and State Veterans Homes

Nearest open VA national cemetery

Culpeper National Cemetery (opens in a new tab)
305 U.S. Avenue Culpeper, VA 22701
540-825-0027

About 58.2 miles in a straight line from the county center. Burial space: open.

Nearest VA-funded state or tribal veterans cemetery

Donel C. Kinnard Memorial State Veterans Cemetery (opens in a new tab)
130 Academy Dr Dunbar, WV 25064
304-746-0026

About 219.1 miles in a straight line from the county center. Burial space: open.

State veterans cemeteries set their own eligibility rules.

National Cemetery Administration lists checked October 2, 2026. Cemetery coverage and distance method.

State Veterans Homes in Jefferson County

  • West Virginia Veterans Home, Harpers Ferry

VA-recognized State Veterans Homes listed in VA's FY2025 per diem list, September 2024. VA State Home list (opens in a new tab).

Cleanup and former military sites in Jefferson County

EPA Superfund National Priorities List

Formerly Used Defense Sites

Military branch is not listed in the USACE FY2024 property data.

These lists use site points within county boundaries. A site may extend into another county.

For VA’s service-location rules, see the presumptive conditions list. A location listing does not establish personal exposure or eligibility.

Veterans experiencing homelessness

On one night in January 2024, West Virginia Balance of State CoC counted 68 veterans experiencing homelessness (43 sheltered, 25 unsheltered).

WV-508 is the HUD Continuum of Care (CoC) selected by this county's geographic center (polygon centroid). This Balance of State area covers communities outside separate local CoCs.

The HUD workbook reports 95 veterans for the 2019 comparison.

This is a one-night count for the whole CoC area, not a county or annual total. CoC mapping method.

If you need housing help, call the National Call Center for Homeless Veterans at 877-424-3838. You can call any time, day or night.

Your nearest VA medical center by straight-line distance is Martinsburg VA Medical Center (opens in a new tab), 800-817-3807. Ask for the homeless coordinator.

Housing prevention and rehousing help serving Jefferson County

VA's FY2026 Supportive Services for Veteran Families (SSVF) intake list names these providers. About VA SSVF (opens in a new tab).

VA homeless programs (opens in a new tab)

Cities and towns in Jefferson County

  • Charles Town (city): about 7,337 residents
  • Ranson corporation: about 5,729 residents
  • Shannondale (unincorporated community): about 3,465 residents
  • Shepherdstown (town): about 1,460 residents
  • Bolivar (town): about 1,215 residents
More places (3)
  • Shenandoah Junction (unincorporated community): about 1,141 residents (small survey sample; treat as rough)
  • Middleway (unincorporated community): about 479 residents (small survey sample; treat as rough)
  • Harpers Ferry (town): about 350 residents

Census incorporated places and census-designated places, sorted by ACS 2020-2024 population. Figures are ACS estimates for the whole place, not only the part inside this county. Places are assigned by their 2024 Census internal point and may cross county boundaries. Sources and mapping method.

Free tools and help

For the Veterans Crisis Line, dial 988 then press 1. VA crisis support (opens in a new tab)

West Virginia benefits

West Virginia homeowners rated 90 to 100 percent permanent and total may qualify for the Disabled Veteran Real Property Tax Credit.

West Virginia offers disabled veteran plates to qualifying veterans with a 100 percent permanent and total service-connected disability.

See every West Virginia benefit by rating

Get ready for your appointment

  • Your DD-214 or other discharge papers
  • Any VA decision letters you have received
  • Medical records you want to discuss

Full appointment checklist

Starting a new claim? Ask about an intent to file

Ask the office about VA Form 21-0966 to preserve a potential benefits start date while gathering evidence. Check your intent to file deadline.

Search or filter West Virginia listings

Nearby counties

Sources and method

ACS 2020-2024; VA FY2025; geography/locations/benefits 2026; adjacency 2024. Distances: straight line from county center. Full method.

VA-accredited attorneys and claims agents near Jefferson County

Distances are straight-line estimates between county internal points. Representatives may serve clients outside their local area.

Sean Schrock

Attorney · Shepherdstown · WV · In your county

VA-accredited since 2026 · checked

VA accreditation number 61578

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Your state: West Virginia

Jeffrey Mantz

Attorney · Capon Bridge · WV · About 40 miles away

VA-accredited since 2026 · checked

VA accreditation number 60803

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Your state: West Virginia

Angela Lowe

Attorney · Charleston · WV · About 209 miles away

VA-accredited since 2009 · checked

VA accreditation number 13561

4.6 · 325 reviews · Firm rating

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Your state: West Virginia

Jessica Hacker

Claims agent · Parkesburg · WV · About 196 miles away

VA-accredited since 2026 · checked

VA accreditation number 62106

4.6 · 513 reviews · Firm rating

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Your request goes straight to Jessica Hacker's email on file with VA. It's free, and they reply to you directly.

Your state: West Virginia

Jessica Potter

Attorney · Parkersburg · WV · About 196 miles away

VA-accredited since 2024 · checked

VA accreditation number 56997

4.6 · 513 reviews · Firm rating

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Your request goes straight to Jessica Potter's email on file with VA. It's free, and they reply to you directly.

Your state: West Virginia

VA-accredited attorneys in West Virginia

Claim Raven is not a law firm and does not give legal advice. We do not recommend or endorse any attorney or claims agent. Listings come from VA's public accreditation records. Paid placements are advertising. Check an attorney's accreditation on VA's accreditation search (opens in a new tab) before you hire them.

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