Dolores Wigman

The fact they are considered a law firm is a joke.

i have been trying to contact these people for 2 years. I filled out an application on the website and received nothing. I try to call for immediate concern of elder abuse of a disabled adult and the mchenry county circuit court ignoring the issues because a unrelated person requested guardianship over my brother without sending any notice of motions to any other family member. This is called void guardian because family members were denied due process. We can't even get through to anyone at this place on the phone. It is a joke. They could care less about elder abuse, exploitation and medical mismanagement.

I would give 00 stars if I could! These people are paid by the state, therefore having them assist anyone with regards to any State matter is a conflict of interest! I was under the influence of chemo at the time they screwed me over, otherwise I would’ve had my wits about me and I would’ve realized that. I didn’t realize until after the fact! When the person that was supposed to be helping me actually cheered for the state, right in the office, after we had a hearing! Not only unethical, but immoral and unprofessional as well!!!

I wasn't able to ever talk to anyone, because though I called several times trying to get ahold of a telephone counselor, I couldn't get through. This, and after driving an hour to the Woodstock office based on a referral who literally spoke to someone there and was told to tell me to go in for an intake meeting to get legal help with them, I showed up, was told regardless of my referral, they currently have no attorneys taking cases and was given their 1-800 number, and then once again never got through. Unbelievable.

I think it's safe to say, no one here is getting rich quick. These kind people give more than most can appreciate or understand. I've seen some negative reviews here where some people clearly don't understand the process or protocol to receive their help. And even following those protocols doesn't guarantee you will get exactly what you'd hoped for, most commonly because they have an already full plate. You just can't take this personally. I've been approved for assistance and I've been denied assistance with nothing more than timing for the reason. Everyone at PSLS is there because they care and want to help people get the best quality representation possible. Again, I'm certain no one here is doing this because they're getting paid their full worth/value. I'm not seeing Lamborghinis and Bentleys in the parking lot. This is not a fair world and I'm sure these kind giving people are left heartbroken more often than one might think/believe over having to say they cannot help someone do to a full plate. If they take too many cases then they'd risk giving the cases they already have weak representation. I know personally they want you to receive their absolute best. And that's good enough for me and it should be everything you'd expect too. So, before you give a negative review, appreciate their position. Appreciate they are people too who could be serving themselves by working somewhere with greater pay. But they are here doing what they can to truly make a difference for those unable to defend themselves. The world needs more people like them so please don't disparage their kindest of efforts.