Can I switch from monthly to annual mid-subscription?

Overview

Yes, when the current subscription is eligible for a plan change. The Pricing page can preview the amount due today for another tier or billing period. No change occurs until you review and confirm it. The displayed preview controls Read the amount due today, unused-time credit treatment, new billing period, and future renewal before confirming. Do not rely on a general promise that every change is free, immediate, or available for every subscription. Open Pricing while signed in Select the intended tier and monthly, quarterly, or annual period. Founding, legacy, discounted, paused, or provider-restricted subscriptions may have different options. The product determines whether the current subscription is eligible. Read the plan-change preview Review the exact amount due today. An upgrade or cadence change may create a prorated charge; a change with unused-time value may show no charge today and carry a credit to future invoices. The current cash effect is visible before authorization. Confirm the future billing terms Check the new plan, cadence, renewal amount, date, and any discount behavior. You understand both today's effect and the next renewal. Authorize or cancel Confirm only if every displayed term is expected. Cancel the dialog to leave the subscription unchanged. A subscription change is an explicit choice. Verify Billing and save the invoice Confirm the new plan in Billing and retain Stripe's invoice or receipt outside Claim Raven. The account and payment record agree.

If the change is unavailable or unexpected

If the change is unavailable or unexpected No change option appears Confirm you are signed in to the account that owns the subscription Review the current tier and subscription state in Billing Check whether the plan is Founding or legacy Do not start a separate subscription to work around the missing option Leave the current subscription unchanged and contact support for an eligibility review. The preview shows an unexpected charge or discount conflict Confirm the tier and billing period Review the amount due today Check for an existing promotion or discount Cancel before authorization Do not confirm. Contact support with the non-sensitive preview details. Email help@claimraven.com with the current plan, intended plan and billing period, and the displayed amount. Never send full card details.

Related billing guidance

Related billing guidance How to upgrade /help-center/plans-and-billing/faq-how-to-upgrade How to cancel /help-center/plans-and-billing/faq-how-to-cancel Refund policy by purchase type /help-center/plans-and-billing/faq-refunds

More information

Review your subscription Open Billing to confirm the current plan and invoices. Use Pricing only when you are ready to preview a change. Open Billing /billing

Common questions