Plans & billing
Claim Raven pricing, plan limits, free vs paid features, how to upgrade or cancel, refund policy, billing cycle changes, and priority support details for paid plans.
Compare plans side-by-side
Compare Free, Raven Lite, Raven Standard, and Raven Plus using the current catalog amounts and feature allowances below. The matrix is an educational snapshot, not an account-specific offer: the live Pricing page and exact checkout disclosure control the plan, charge, billing period, renewal, taxes, discounts, and current purchase availability. A listed allowance does not guarantee that a connected-data feed, alert producer, provider path, or delivery channel is active.
Is Claim Raven free?
Yes. Claim Raven has a $0 Free plan with claim tracking, appeal guidance, Resume Raven, free Claim Toolkit tools, and one-time starter allowances on selected AI tools. Check the live Pricing page for the current matrix before relying on any limit.
What's the difference between Free and the paid plans?
Free is a no-cost way to use the currently available free features and try a limited set of Claim Raven AI tools with one-time starter allowances. Lite, Standard, and Plus add different recurring allowances and features; they are not one paid bundle with identical access. The current Pricing page shows the offered plans and amounts, and the exact checkout disclosure controls what a new subscription will charge and renew. No plan guarantees live VA data, a Claim Raven alert, a VA deadline reminder, or a claim outcome.
How do I upgrade my plan?
Open Pricing, choose a plan and billing period, and review the exact confirmation before authorizing payment. Existing eligible subscribers see a plan-change preview; new subscriptions use Stripe checkout. Confirm the account tier after completion.
How do I cancel my subscription?
Sign in to Claim Raven and open Billing. The documented Claim Raven flow begins with Cancel subscription; the current Terms also permit cancellation through the Stripe customer portal when that account's portal presents a cancellation option. Finish the confirmation in the route you choose and save the end date. The Claim Raven flow may show optional ways to keep or change the plan before requiring a reason and confirmation. A successful cancellation schedules the subscription to end after the current paid period; it does not immediately remove paid access, delete the account or saved data, disconnect VA access, or automatically request a refund.
Do you offer refunds?
Recurring Claim Raven subscriptions have a 14-day first-payment policy. Pathfinder has a separate Fair Exit Promise: a full refund through day 60, then an objective unused-time refund during the 365-day term. Starting the included C-File analysis does not waive Pathfinder eligibility, and an approved Pathfinder refund stops unpaid installments.
What does 'priority email support' on Plus mean?
Priority support means eligible paid-plan requests are triaged ahead of the ordinary queue when issue severity is otherwise comparable. It is not a guaranteed same-day response or a substitute for emergency, crisis, VA, legal, or medical help.
Can I switch from monthly to annual mid-subscription?
Eligible subscribers can choose another plan or billing period from Pricing, review the exact prorated amount due today or credit treatment, and confirm the change. If no option appears or the preview is unexpected, leave the plan unchanged and contact support.