What this means
m21-1:X.v.1.E explains requests for field examinations. In plain terms, the official guidance says claims processors may request field examinations for various reasons. These include, but are not limited to, the following: It also addresses if evidence of record is conflicting, clearly state the conflict.
How this may help with a claim
Use m21-1:X.v.1.E as an internal VA audit trail for requests for field examinations, not as a promise of a particular result. Compare the actions recorded in your claim file or decision notice with this source-specific detail: Claims processors may request field examinations for various reasons. These include, but are not limited to, the following: If evidence of record is conflicting, clearly state the conflict. If the record does not show the expected action, identify the missing step precisely when asking VA or an accredited representative to review the file.
What to review in your file
- Check the file against this official condition: when to request a field examination
- Confirm that the record or notice addresses this source point: X.v.1.E.1.a. When to Request a Field Examination
- Document how this stated step or exception applies: handling an unresolvable conflict in the evidence of record.
Important limits
m21-1:X.v.1.E is primarily internal workflow guidance about requests for field examinations. It can help identify what VA was expected to document, but it does not by itself create a claimant deadline, a freestanding entitlement, or a guaranteed remedy. The source also states: Claims processors may request field examinations for various reasons. These include, but are not limited to, the following: Follow the steps in the table below when routing a field examination request.
Search terms when useful
Phrases that may help when searching your claim file or this library.
- Requests for Field Examinations
- m21-1:X.v.1.E
- Requests Field Examinations
- Field Examinations
- when request field examination
- request field examination
- handling requests medical social
- facilitating identification person concerned
Original VA guidance
The official VA text of this section
Overview
In This Section
This section contains the topic " Field Examinations."
1. Field Examinations
Introduction
This topic contains information on requesting field examinations, including
- when to request a field examination
- how to request a field examination
- handling requests for medical, social, or industrial history
- facilitating identification of a person concerned in a claim
- routing field examination requests, and
- handling a request for a foreign field examination.
Change Date
April 29, 2019
X.v.1.E.1.a. When to Request a Field Examination
Claims processors may request field examinations for various reasons. These include, but are not limited to, the following:
- checking on the history of employment or social adjustment
- substantiating the existence of disease or injury prior to enlistment
- resolving the status of dependents or marital status
- checking on a Veteran’s ability to handle funds competently, and
- handling an unresolvable conflict in the evidence of record.
Reference: For more information on field examinations, see M21-1, Part IV, Subpart i, 2.E.
X.v.1.E.1.b. How to Request a Field Examination
Request field examinations on VA Form 21-3537a, Field Examination Request, and include the following information in the field labeled FACTS TO BE ESTABLISHED:
- the purpose of the field examination in language that is as specific and complete as circumstances permit
- the period of service on which the claim is based and the nature of the claim
- a summary of the material facts with names and addresses of witnesses to be contacted and other known and probable sources of evidence, and
- if entitlement depends on a marriage, the evidence of record pertaining to such marriage, and any prior marriages of the parties. (State whether or not further evidence as to the validity or termination of the marriage is needed.)
Note: If evidence of record is conflicting, clearly state the conflict.
X.v.1.E.1.c. Handling Requests for Medical, Social, or Industrial History
When requesting the medical, social, or industrial history of a Veteran or incapacitated child, include the period to be covered and as much of the following information as is known in the field labeled FACTS TO BE ESTABLISHED on VA Form 21-3537a:
- names and addresses of all physicians alleged to have provided treatment
- period of treatment
- names of physicians who have submitted statements indicating whether or not to contact them (Attach copies of all statements with VA Form 21-3537a.)
- names and addresses of employers and periods of employment
- addresses of the Veteran or incapacitated person during the period.
X.v.1.E.1.d. Facilitating Identification of a Person Concerned in a Claim
To facilitate identification of a particular person concerned in a claim, provide in the field labeled FACTS TO BE ESTABLISHED on VA Form 21-3537a:
- the best possible leads to obtain information, and
- all of the following information about the person:
- full name
- nickname and any other name by which the person was known
- maiden and married surnames of women, and
- date of birth.
X.v.1.E.1.e. Routing Field Examination Requests
Follow the steps in the table below when routing a field examination request.
Scroll sideways to see the full table.
| Step | Action |
|---|---|
| 1 | Add a copy of VA Form 21-3537a to the claims folder. E-mail the original VA Form 21-3537a to the fiduciary hub having jurisdiction over the area where the primary beneficiary resides. |
| 2 | When a completed field examination report is received, send the report to the activity (authorization or rating) that requested the examination. |
Reference: For more information about jurisdiction and contact information for fiduciary hubs, see M21-1, Part X, Subpart ii, 6.C.1.d.
X.v.1.E.1.f. Handling a Request for a Foreign Field Examination
Send a request for a foreign field examination to the fiduciary hub having jurisdiction based on the residence of the foreign beneficiary.
Note: The fiduciary hub will then forward the request directly to the appropriate embassy or consulate or to Veterans Affairs Canada.
References: For more information on
- fiduciary hubs of jurisdiction, see M21-1, Part X, Subpart ii, 6.C.1.d, and
- requests for field examinations in the Philippines, see M21-1, Part X, Subpart i, 4.C.