M21-1 · Section XIV.2.A

Social Security Income Match

M21-1 section XIV.2.A. Official source text with a separately reviewed Claim Raven explanation when available.

Claim Raven wrote the explanation that follows. The original VA text appears below it, unchanged.

What this means

m21-1:XIV.2.A explains social security income match. In plain terms, the official guidance says the Social Security Administration (SSA) periodically provides information on SSA rates for recipients of It also addresses after matching VA records against SSA records, SSA informs VA of mismatched rates of income.

How this may help with a claim

Use m21-1:XIV.2.A as an internal VA audit trail for social security income match, not as a promise of a particular result. Compare the actions recorded in your claim file or decision notice with this source-specific detail: The Social Security Administration (SSA) periodically provides information on SSA rates for recipients of After matching VA records against SSA records, SSA informs VA of mismatched rates of income. If the record does not show the expected action, identify the missing step precisely when asking VA or an accredited representative to review the file.

What to review in your file

  • Check the file against this official condition: An end product (EP) 150 PMC-Soc Sec Admn Match with special issue Upfront Verification will be established by the system when a case is identified that requires correction based on a match with SSA payment data.
  • Confirm that the record or notice addresses this source point: After matching VA records against SSA records, SSA informs VA of mismatched rates of income.
  • Document how this stated step or exception applies: For each Veteran’s pension record, verification is attempted for

Important limits

m21-1:XIV.2.A is primarily internal workflow guidance about social security income match. It can help identify what VA was expected to document, but it does not by itself create a claimant deadline, a freestanding entitlement, or a guaranteed remedy. The source also states: The Social Security Administration (SSA) periodically provides information on SSA rates for recipients of Use the table below to determine the action(s) to take when the SSA income in the VA record is different than the verified Social Security rate by $1 or more.

Search terms when useful

Phrases that may help when searching your claim file or this library.

  • Social Security Income Match
  • m21-1:XIV.2.A
  • Social Security Income
  • Match
  • sent Department Social Security
  • product establishment
  • Social Security income match.
  • XIV.2.A.1.a. Sent

Original VA guidance

The official VA text of this section

Overview

In This Section

This section contains the following topics:

Scroll sideways to see the full table.

TopicTopic Name
1General Information on the Social Security Income Match
2Processing Social Security Income Matches
3Processing Verified Social Security Amounts: Old-Law and Section 306 Cases

1. General Information on the Social Security Income Match

Introduction

This topic contains general information on the Social Security income match, including the

  • information sent to the Department of Veterans Affairs (VA) by the Social Security Administration (SSA)
  • end product (EP) establishment, and
  • Social Security income match.

Change Date

July 7, 2022

XIV.2.A.1.a. Information Sent to VA by SSA

The Social Security Administration (SSA) periodically provides information on SSA rates for recipients of

  • pension, and
  • Parents’ Dependency and Indemnity Compensation (DIC).

XIV.2.A.1.b. EP Establishment

An end product (EP) 150 PMC-Soc Sec Admn Match with special issue Upfront Verification will be established by the system when a case is identified that requires correction based on a match with SSA payment data.

XIV.2.A.1.c. Social Security Income Match

The table below describes the stages of the Social Security income match and provides a description of the Department of Veterans Affairs (VA) initial actions.

Scroll sideways to see the full table.

StageDescription
1VA receives a file from SSA containing SS income information for pension and Parents’ DIC recipients.
2VA batch establishes an EP 150 PMC-Soc Sec Admn Match to control for income matches that contain discrepancies.
3Claims processors pull detailed SSA payment data through the SSA INQUIRY function in the Veterans Benefits Management System (VBMS).

2. Processing Social Security Income Matches

Introduction

This topic contains information on processing verified Social Security amounts, including

  • SSA action
  • Veterans Pension SSA matches
  • Survivors Pension and Parents’ DIC cases, and
  • corrective award action necessary based on SSA matches.

Change Date

June 10, 2026

XIV.2.A.2.a. SSA Action

After matching VA records against SSA records, SSA informs VA of mismatched rates of income.

XIV.2.A.2.b. Veterans Pension SSA Matches

For each Veteran’s pension record, verification is attempted for

  • the Veteran’s Social Security entitlement under their Social Security number (SSN), and
  • a dependent’s entitlement under the Veteran’s SSN and under the dependent’s SSN.

XIV.2.A.2.c. Survivors Pension and Parents’ DIC Cases

For Survivors Pension and Parents’ DIC cases, verification is attempted under the Veteran’s SSN, the payee’s SSN, and any dependent’s SSN.

XIV.2.A.2.d. Corrective Award Action Necessary Based on SSA Matches

An EP 150 PMC-Soc Sec Admn Match is established by the system when a case is identified that requires action based on an income match with SSA.

Upon review of an income match, claims processors must pull detailed SSA payment data for the beneficiary and any applicable dependents through the SSA INQUIRY function in VBMS. The results of this inquiry are limited. If additional rates are needed to complete the review, use the SSA Retro Calculator to determine earlier rates. The calculator is located under the Business Management Section of Pension and Fiduciary’s Intranet page.

Use the table below to determine the action(s) to take when the SSA income in the VA record is different than the verified Social Security rate by $1 or more.

Scroll sideways to see the full table.

If the verified Social Security rate is...Then...
higher than the rate(s) VA counted, and correcting the rate(s) will result in decreased VA benefitscalculate income for VA purposes (IVAP) based on the verified Social Security rate(s) effective the date of the income change, or the date the award began, whichever is later clear the EP 150 establish EP 600 PMC-SSA Match, with special issue Upfront Verification, follow the due process procedures to include notice of proposed adverse action found in M21-1, Part X, Subpart ii, 3.A, and advise the payee of the monthly Social Security rate(s) that SSA has reported, and on which VA benefits have been paid.
higher than the rate VA is counting, and using the verified rate will not result in an overpayment or decreased VA benefitsuse the verified rate to calculate IVAP use the EP 150 to update the award with the verified Social Security rate, and inform the beneficiary of the action taken.
lower than the rate VA is counting, and the claimant reported a Social Security rate that is a reason for the discrepancycontinue to use the rate reported by the beneficiary and the corresponding VA calculated cost-of-living adjustments (COLAs) where applicable to compute IVAP, and provide notice to the beneficiary with information about the Social Security rate used to calculate benefits information about the discrepancy with income reported by SSA, and the appropriate standard form for reporting an income change. Reference: For information on standard forms for income changes, see M21-1, Part IX, Subpart i, 3.B.2.
lower than the rate VA is counting, and a VA computed SS COLA is the only reason for the discrepancycalculate IVAP based on the verified Social Security rate use the EP 150 to update the award with the verified Social Security rate if applicable, increase VA benefits, and provide notice to the beneficiary. Note: If using the verified Social Security rate results in an increase in the pension rate, refer to M21-1, Part IX, Subpart iii, 1.H.1.b for time limits and effective date procedures to increase pension based on a change in income.

Note: Do not contact SSA for income information via fax, e-mail, telephone, etc., unless the claimant submits a written request that VA do so.

References: For more information on

  • SSA COLA calculations, see M21-1, Part IX, Subpart iii, 1.B.3.g, and
  • actions to take if a beneficiary alleges SSA information is inaccurate, see M21-1, Part IX, Subpart iii, 1.B.4.a.

3. Processing Verified Social Security Amounts: Old-Law and Section 306 Cases

Introduction

This topic contains information on processing verified Social Security amounts in Old-Law and Section 306 cases, including

  • Old-Law and Section 306 cases, and
  • audits of protected pension cases after SSA matches.

Change Date

July 7, 2022

XIV.2.A.3.a. Old-Law and Section 306 Cases

In all Old-Law and Section 306 cases for which Social Security data is available, the INCOME/EXPENSES/NETWORTH screen within the AWARDS/RATING tab of the corporate record is updated when there is a COLA to show the VA computed Social Security income amounts for beneficiaries and dependents.

Reference: For more information on the data stored in the corporate record, see the Share Online Help.

XIV.2.A.3.b. Audits of Protected Pension Cases After SSA Matches

The VA system does not generate an EP in protected pension cases merely because there are discrepancies between the Social Security amounts returned by the SSA and the existing amounts in the corporate record (the amount in the corporate record is the VA computed post-COLA Social Security rate).