What this means
m21-4:8.4 explains availability of review results. In plain terms, the official guidance says p&F Service maintains the results of national quality reviews. All accuracy reports include hub-specific, FCC, and national results. It also addresses hub and FCC quality accuracy data is reported on the Director’s Performance Dashboard with a two-month lag time to account for case selection, review and reconsideration.
How this may help with a claim
Use m21-4:8.4 when organizing evidence or checking VA's handling of availability of review results. Compare your application, supporting records, and notice with this source-specific point: P&F Service maintains the results of national quality reviews. All accuracy reports include hub-specific, FCC, and national results. Hub and FCC quality accuracy data is reported on the Director’s Performance Dashboard with a two-month lag time to account for case selection, review and reconsideration. Save proof of submission and identify the exact condition, exception, or missing development step before requesting correction or choosing a review option.
What to review in your file
- Check the file against this official condition: P&F Service maintains the results of national quality reviews. All accuracy reports include hub-specific, FCC, and national results.
- Confirm that the record or notice addresses this source point: Hub and FCC quality accuracy data is reported on the Director’s Performance Dashboard with a two-month lag time to account for case selection, review and reconsideration.
- Document how this stated step or exception applies: Example: QA data for the 12-month period of June 2019 through August 2020 is reported as of September 2020. In addition, reports are published on or around the 10 th of the month.
Important limits
m21-4:8.4 explains VA guidance for availability of review results; it does not guarantee an award or replace the statutes, regulations, binding decisions, and review instructions that control an individual claim. Conditions and exceptions still matter, including this source point: P&F Service maintains the results of national quality reviews. All accuracy reports include hub-specific, FCC, and national results. Example: QA data for the 12-month period of June 2019 through August 2020 is reported as of September 2020.
Search terms when useful
Phrases that may help when searching your claim file or this library.
- Availability of Review Results
- m21-4:8.4
- Availability Review Results
- Recording Analysis National Quality
- 8.4.a. Availability Review Results
- Service maintains results national
- quality accuracy data reported
- Example data 12-month period
Original VA guidance
The official VA text of this section
4. Recording and Analysis of National Quality Review Results
Change Date
February 8, 2024
8.4.a. Availability of Review Results
P&F Service maintains the results of national quality reviews. All accuracy reports include hub-specific, FCC, and national results.
Hub and FCC quality accuracy data is reported on the Director’s Performance Dashboard with a two-month lag time to account for case selection, review and reconsideration.
Example: QA data for the 12-month period of June 2019 through August 2020 is reported as of September 2020. In addition, reports are published on or around the 10 th of the month.