M21-5 · Section 1.C.5

SOAR Retention

M21-5 section 1.C.5. Official source text with a separately reviewed Claim Raven explanation when available.

Claim Raven wrote the explanation that follows. The original VA text appears below it, unchanged.

What this means

m21-5:1.C.5 explains SOAR retention. In plain terms, the official guidance says dROCs must retain a copy of the SOAR, the log of control for recommendations, and related working documents in an electronic folder specific to the topic. It also addresses dROCs must dispose of these reports and related material in accordance with RCS VB-1, part I, item number 13-098.000.

How this may help with a claim

Use m21-5:1.C.5 when organizing evidence or checking VA's handling of SOAR retention. Compare your application, supporting records, and notice with this source-specific point: DROCs must retain a copy of the SOAR, the log of control for recommendations, and related working documents in an electronic folder specific to the topic. DROCs must dispose of these reports and related material in accordance with RCS VB-1, part I, item number 13-098.000. Save proof of submission and identify the exact condition, exception, or missing development step before requesting correction or choosing a review option.

What to review in your file

  • Check the file against this official condition: DROCs must retain a copy of the SOAR, the log of control for recommendations, and related working documents in an electronic folder specific to the topic.
  • Confirm that the record or notice addresses this source point: DROCs must dispose of these reports and related material in accordance with RCS VB-1, part I, item number 13-098.000.
  • Document how this stated step or exception applies: DROCs must retain a copy of the SOAR, the log of control for recommendations, and related working documents in an electronic folder specific to the topic.

Important limits

m21-5:1.C.5 explains VA guidance for SOAR retention; it does not guarantee an award or replace the statutes, regulations, binding decisions, and review instructions that control an individual claim. Conditions and exceptions still matter, including this source point: DROCs must retain a copy of the SOAR, the log of control for recommendations, and related working documents in an electronic folder specific to the topic. DROCs must dispose of these reports and related material in accordance with RCS VB-1, part I, item number 13-098.000.

Search terms when useful

Phrases that may help when searching your claim file or this library.

  • SOAR Retention
  • m21-5:1.C.5
  • Retention
  • disposition reports material.
  • 1.C.5.a. SOAR Retention
  • DROCs must retain copy
  • 1.C.5.b. Disposition Reports Material
  • DROCs must dispose these

Original VA guidance

The official VA text of this section

5. Retention

Introduction

This topic contains information on SOAR retention, including:

  • SOAR retention, and
  • disposition of reports and material.

Change Date

January 12, 2022

1.C.5.a. SOAR Retention

DROCs must retain a copy of the SOAR, the log of control for recommendations, and related working documents in an electronic folder specific to the topic.

1.C.5.b. Disposition of Reports and Material

DROCs must dispose of these reports and related material in accordance with RCS VB-1, part I, item number 13-098.000.