What this means
m21-5:7.A.3 explains who may withdraw an appeal. In plain terms, the official guidance says an appeal (NOD or substantive appeal) can be withdrawn, in writing, at any stage in the appellate process by It also addresses if an appellant indicates a desire to withdraw appealed issues during a hearing, or to withdraw the appeal in its entirety, the statement of withdrawal must be explicit, unambiguous, and done with the appellant’s full understanding of the consequences of such action.
How this may help with a claim
Use m21-5:7.A.3 to audit how VA handled who may withdraw an appeal. Start with the decision date, the issue being reviewed, and the evidence VA was allowed to consider, then compare the record with this rule: An appeal (NOD or substantive appeal) can be withdrawn, in writing, at any stage in the appellate process by If an appellant indicates a desire to withdraw appealed issues during a hearing, or to withdraw the appeal in its entirety, the statement of withdrawal must be explicit, unambiguous, and done with the appellant’s full understanding of the consequences of such action. Cite the exact document and page when raising a factual or procedural error, and use the review rights in the actual notice for any deadline.
What to review in your file
- Check the file against this official condition: If the appellant or representative files the withdrawal after the AOJ sends notice that an appellate record has been transferred to the Board or that a remanded appeal has been returned to the Board, then the Board must process the withdrawal of that appeal.
- Confirm that the record or notice addresses this source point: A request to withdraw an appeal must be submitted in writing. If the appeal involves multiple issues, the withdrawal must specify that the appeal is withdrawn in its entirety, or list the issue(s) withdrawn from the appeal.
- Document how this stated step or exception applies: Exception: A written submission is not required when the appellant withdraws an appeal on the record at a hearing. See M21-5, Chapter 7, Section A.3.a.
Important limits
m21-5:7.A.3 explains VA guidance for who may withdraw an appeal; it does not guarantee an award or replace the statutes, regulations, binding decisions, and review instructions that control an individual claim. Conditions and exceptions still matter, including this source point: An appeal (NOD or substantive appeal) can be withdrawn, in writing, at any stage in the appellate process by The appellant or authorized representative can reinstate an appeal after it has been withdrawn if the request to reinstate is
Search terms when useful
Phrases that may help when searching your claim file or this library.
- Who May Withdraw an Appeal
- m21-5:7.A.3
- Who May Withdraw
- Appeal
- Withdrawing Reinstating Appeal
- withdraw appeal
- requirements withdrawal appeal
- withdrawn appeals under DROC
Original VA guidance
The official VA text of this section
3. Withdrawing and/or Reinstating an Appeal
Introduction
This topic contains information on
- who may withdraw an appeal
- requirements for withdrawal of an appeal
- procedures for withdrawn appeals under RO/DROC jurisdiction
- withdrawing appeals during a hearing
- requests to withdraw appeals under Board jurisdiction
- time limit for reinstating an appeal
- requirements for a request to reinstate an appeal
- processing requests to reinstate an appeal, and
- procedures for reinstating an appeal.
Change Date
March 12, 2025
7.A.3.a. Who May Withdraw an Appeal
An appeal (NOD or substantive appeal) can be withdrawn, in writing, at any stage in the appellate process by
- the appellant, or
- the authorized representative, including an attorney, without the written consent of the appellant.
Important:
- RO or DROC authority to effectuate withdrawal of appeals is limited to
- appeals that have not been transferred to the Board, or
- remanded appeals that have been returned from the Board to either the RO or DROC.
- If the appellant or representative files the withdrawal after the AOJ sends notice that an appellate record has been transferred to the Board or that a remanded appeal has been returned to the Board, then the Board must process the withdrawal of that appeal.
References: For more information on
- definition of an appellant, see M21-5, Chapter 7, Section A.1.b
- duties of a representative and power of attorney, see M21-1, Part I, Subpart i, Chapter 2.A.4.a
- withdrawal of an appeal by a representative, see 38 CFR 19.55
- requests to withdraw an appeal under the jurisdiction of the Board, see M21-5, Chapter 7, Section A.3.d, and
- DROC’s role with remanded appeals, see M21-5, Chapter 7, Section G.3.a.
7.A.3.b. Requirements for Withdrawal of an Appeal
A request to withdraw an appeal must be submitted in writing. If the appeal involves multiple issues, the withdrawal must specify that the appeal is withdrawn in its entirety, or list the issue(s) withdrawn from the appeal.
Exception: A written submission is not required when the appellant withdraws an appeal on the record at a hearing. See M21-5, Chapter 7, Section A.3.a.
Notes:
- Failure of the appellant to report for an examination or furnish evidence requested by VA does not constitute withdrawal of an appeal.
- A withdrawal of an appeal documented in an e-mail or on VA Form 27-0820, Report of General Information, by a VA employee is not a valid withdrawal of an appeal and does not meet the requirement that the withdrawal be in writing.
- If it is not clear which issue(s) the appellant is withdrawing, contact the appellant to clarify and document the clarification on VA Form 27-0820. While the withdrawal of an appeal must be in writing, clarification of which issues are being withdrawn may be accepted through a telephone call.
Reference: For more information on handling a notice of death when an appeal is pending, see M21-5, Chapter 7, Section J.3.a.
7.A.3.c. Procedures for Withdrawn Appeals under RO/DROC Jurisdiction
When processing a valid withdrawal of appeal, follow the steps in the table below.
Scroll sideways to see the full table.
| Step | Action |
|---|---|
| 1 | Were all issues of the appeal withdrawn? If yes, in VACOLS, highlight the relevant appeal record select the DISPATCH APPEAL button select WITHDRAWN BY CLAIMANT in the DISPOSITION OF APPEAL field, and enter the date the withdrawal was received in the DISPOSITION DATE field cancel any pending appeal EP(s), and proceed to Step 3. If no, proceed to the next step. |
| 2 | To withdraw individual issues on an appeal in VACOLS open the relevant appeal record select the appropriate appeal issue on the ISSUES tab select the UPDATE button select Advance W/D by Appellant from the DISPOSITION drop down menu enter the date the withdrawal was received in the DISP DATE field, and proceed to the next step. |
| 3 | Send the appellant, and the authorized representative, if any, the Withdrawn Appeal letter from the Letter Creator tool, or equivalent letter from the Personal Computer-Generated Letters (PCGL), explaining which appeal issue(s) has been withdrawn based on the request, and if any time remains before the appeal period expires, how to reinstate the appeal and the date that appeal period ends. |
References: For more information on
- the Letter Creator tool, see the Letter Creator User Guide
- PCGL, see PCGL User Guide, and
- updating VACOLS, see VACOLS User Guide.
7.A.3.d. Withdrawing Appeals During a Hearing
If an appellant indicates a desire to withdraw appealed issues during a hearing, or to withdraw the appeal in its entirety, the statement of withdrawal must be explicit, unambiguous, and done with the appellant’s full understanding of the consequences of such action. See DeLisio v. Shinseki, 25 Vet. App. 45 (2011).
The hearing official should ensure VA records the verbal withdrawal, and must instruct the appellant as follows:
- “Please state for the record whether you are withdrawing this appeal in its entirety. If you are not withdrawing this appeal in its entirety, please state the specific issues you wish to withdraw.”
- “Please state for the record your reasons for withdrawing this appeal/issue.” (If the hearing official determines the appellant’s reasons for withdrawal are based on misinformation or misconceptions regarding the appeals process, the official should provide the appellant with the correct information.)
- “Do you have any questions regarding the withdrawal of this appeal/issue?”
- “[Appellant's name], I need to explain the consequences of withdrawing your appeal. You have stated you wish to withdraw [state all issue(s) as indicated by the appellant]. If you withdraw these issues, that means you are no longer pursuing an appeal for benefits for them, and VA will not decide them. You will only be able to obtain additional compensation or other potential VA benefits based on those issues if you file another claim. Do you fully understand the consequences I have just discussed? Do you wish to proceed with withdrawing your appeal for these issues? [Make sure the responses are clear affirmations.]
Follow the steps outlined in M21-5, Chapter 7, Section A.3.c to complete the withdrawal.
Notes:
- It is imperative to obtain confirmation of any action from the appellant, even if there is an authorized representative present.
- If the VA official conducting the hearing believes the appellant is still unable to fully comprehend the discussion, the official may encourage the appellant and/or representative to submit a written withdrawal to support the verbal request. VA should afford the appellant 10 business days from the date of the hearing to submit the written withdrawal.
- Appellants who waive the right to have hearings recorded and transcribed must submit requests to withdraw appeals/issues in writing.
Reference: For more information on appellants waiving the right to have hearings recorded and transcribed, see M21-1, Part X, Subpart v, Chapter 1.D.6.d.
7.A.3.e. Requests to Withdraw Appeals Under Board Jurisdiction
Use the table below if an appeal withdrawal is received at the RO or DROC after the appellate record has been transferred to the Board.
Scroll sideways to see the full table.
| If the appeal withdrawal is received... | Then... |
|---|---|
| in the RO’s mailroom | follow the procedures in M21-1, Part II, Subpart i, 1.A.2 to ship the mail to the scanning vendor for the Board. |
| in the RO’s Centralized Mail (CM) queue | transfer the mail to the Board’s CM mail queue per the instructions in M21-1, Part II, Subpart i, 2.A.5. |
| with a paper claims folder | forward the correspondence to Board of Veterans’ Appeals P.O. Box 27063 Washington, DC 20038. |
Important:
- Do not upload the withdrawal request directly to the electronic claims folder.
- Upon receipt of the documents, the Board will review the documents to determine the next appropriate action.
Reference: For more information on transfer of the appellate record to the Board, see M21-5, Chapter 7, Section F.4.
7.A.3.f. Time Limit for Reinstating an Appeal
The appellant or authorized representative can reinstate an appeal after it has been withdrawn if the request to reinstate is
- submitted in writing, or on the proper form, when required, and
- received by VA within the remaining appeal period.
References: For more information on
- receiving a substantive appeal within the appeal period, see 38 CFR 19.32, and
- the requirements for reinstating an appeal, see M21-5, Chapter 7, Section A.3. g.
7.A.3.g. Requirements for a Request to Reinstate an Appeal
Use the table below to determine what is required to successfully reinstate an appeal.
Scroll sideways to see the full table.
| If the appealed issue is a … | And the decision notice was sent … | Then the appellant or authorized representative must submit the request for reinstatement during the remaining appeal period … |
|---|---|---|
| compensation benefit | before March 24, 2015 | in writing. |
| on or after March 24, 2015 | based on the table shown below. | |
| pension or DIC benefit | n/a | in writing. |
Exception: If VA does not provide the appellant with VA Form 21-0958 as an enclosure with the decision notice, the appellant or authorized representative can successfully reinstate an NOD via written statement.
Note: If the appellant or authorized representative does not reinstate the NOD or substantive appeal, within the applicable appeal period, the previously disputed RO decision(s) will be regarded as final.
Reference: For more information on reinstating an appeal, see 38 CFR 19.55(c).
7.A.3.h. Processing Requests to Reinstate an Appeal
Use the table below to process a request to reinstate an appeal.
Scroll sideways to see the full table.
| If the request to reinstate the appeal is... | Then... |
|---|---|
| not on the correct form | process the submission in accordance with M21-5, Chapter 6, Section B.1.c. |
| not filed within the appropriate time limit | notify the claimant that the submission is not timely in accordance with M21-5, Chapter 6, Section B.1.j. |
| both valid and timely | follow the procedures in M21-5, Chapter 7, Section A.3.i. |
7.A.3.i. Procedures for Reinstating an Appeal
If a request to reinstate an appeal is determined to be valid and timely, follow the steps in the table below.
Scroll sideways to see the full table.
| Step | Action |
|---|---|
| 1 | Was the entire appeal record previously closed? If yes, proceed to the next step. If no, proceed to Step 3. |
| 2 | Was the appeal in the pre- Form 9 stage? If yes, open the relevant appeal record in VACOLS select REACTIVATE APPEAL in the UTILITIES menu, and confirm reactivation by selecting YES in the pop-up window establish the appropriate appeal EP per M21-5, Chapter 6, Section B, and proceed to Step 4. If no, request the Board reactivate the appeal associate documentation of the request to the Board with the claims folder either on a completed VA Form 27-0820, or by adding a permanent note to VBMS indicating the date the Board was notified of the need to reactivate the VACOLS record establish the appropriate appeal EP per M21-5, Chapter 6, Section B.1.a, and proceed to Step 4. |
| 3 | To reactivate an individual appeal issue open the relevant appeal record in VACOLS navigate to the ISSUES tab highlight the relevant issue select the CLEAR DISP button, and confirm reactivation by selecting YES in the pop-up window, and proceed to the next step. |
| 4 | Refer the appeal to the appropriate appeals activity. |
References: For more information on
- reactivating a pre- Form 9 appeal in VACOLS, see the
- VACOLS User Guide, and
- M21-5, Chapter 6, Section B.4.b, and
- contacts for the Board, see the Microsoft Outlook e-mail distribution list, BVA Field Representative.