What this means
The LIE IQR sample reviews an employee's fiduciary work across case controls, accounting, follow-up and communication. It organizes the review around the action taken, so a financial audit, a profile update and a notice are checked separately.
How this may help with a claim
Use it to ask where a particular action is recorded. For example, an accounting question may involve both the audit documents and a later letter. Finding one of those records does not answer whether the other action was completed.
What to review in your file
Check the case controls and the people affected by the action. The sample covers the date of claim, claim label, tasks, memoranda and uploads, then distinguishes beneficiary actions from fiduciary actions. It includes death reports, competency-related requests, address or bank changes, successor appointments and follow-up on an accounting that is due.
Separate the financial reviews. Accounting-audit questions cover support for the balances, income, spending, fees, accounts and required documents. Bonds, fund usage review and misuse actions each have distinct questions. A negative item on one sample list is not a substitute for the applicable decision or its supporting records.
Check what followed the review. The sample asks about referrals, system and profile changes, correspondence and telephone contacts. It considers whether communication included the necessary parties and attachments, and whether unnecessary development delayed processing.
Important limits
This is a sample internal review, not a finding about an individual case. Appendix E.b links a separate LIE Review Guide, but that intranet PDF could not be accessed and is not reproduced here. Its paragraph points to Appendix D.a while the LIE checklist is displayed under E.a. That source reference is not silently corrected or used to invent missing instructions.
Search terms when useful
Phrases that may help when searching your claim file or this library.
- LIE IQR checklist
- fiduciary accounting audit quality
- fiduciary controls and uploads
- LIE review correspondence
Original VA guidance
The official VA text of this section
Official section title: Legal Instruments Examiner (LIE) IQRs
This page reproduces the VA text. Use the official VA source for any images and linked documents.
Appendix E. LIE IQRs
Introduction
This appendix contains information on LIE IQRs, including the
- LIE IQR Checklist, and
- LIE Review Guide.
Change Date
January 30, 2025
Appendix E.a. LIE IQR Checklist
The following is a sample of the LIE IQR Checklist.
Appendix E.b. LIE Review Guide
The LIE Review Guide is an explanation of the checklist questions found in LIE IQRs. These instructions and guidelines have been developed to promote consistency and uniformity in the review of cases for IQRs. Use these instructions and guidelines in conjunction with the LIE IQR checklist, as provided in M21-4, 8, Appendix D.a.