Check document storage and review access
Read the storage and review allowances shown in Documents, recover an interrupted upload, and distinguish removing a link from deleting an original.
Overview
Documents shows the space used by saved originals. Review tools have separate access and usage checks, so available storage does not mean every specialist review is included.
Read your storage information
Open Documents Look at the storage line beneath the document list. It shows saved space, reserved space when present and a configured allowance when one is available. Check before another upload Read the file and storage limits in Upload documents. Reserved space can belong to an upload that has not finished saving. Recover an interrupted original Open a file that needs attention and use Check saved original when offered. Read its result before uploading the same PDF again. Uploads are unavailable in this environment means new uploads cannot start there. When Documents remains available, you can still open and organize saved files. If the page itself is unavailable, follow its access message or ask support about your account.
Check the review separately
Analyze document begins a document reading after confirmation. Letter and DBQ reviews show their current shared allowance before starting; Save basic review can be offered as another choice. Run Raven Scan is a different action with its own allowance. Use the current on-screen information rather than a storage figure or an old screenshot to decide what to start.
Remove a link or delete an original
Removing a document from a workspace keeps the original in Documents. Delete original and review removes the stored original, its review and workspace links. Keep any copy you need before using that control, and review work that depended on the removed source. Renaming a file or correcting its type, date and tags does not rewrite the PDF bytes. Save details stores those changes. If the app says an original could not be verified, contact support before relying on that file.
Get help with the account state
Describe the page, the action you tried and the message shown. Keep private records, credentials and identifying claim details out of any image you send.
If you cannot continue
If you cannot continue An upload is blocked or an original needs attention Read the storage or access message in Documents. Check whether the file is already present and whether Check saved original is available. Do not repeatedly upload an original whose saved state is uncertain. Recover or verify the existing file first, and keep any needed copy before deleting it.
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